Wellington Estates
6623 Callaghan Road, San Antonio, TX 78229
210-616-0292  WEBSITE save favorite
AVERAGE RATING
recommended by:
83%

overall rating:
3.3
3.1
3.13 Parking:
3.4
3.39 Maintenance:
3.0
3.04 Construction:
3.3
3.28 Noise:
3.2
3.24 Grounds:
3.2
3.17 Safety:
3.4
3.37 Office Staff:
< | >

A very pleased resident

From: milliharris@yahoo.com
Date posted: 1/26/2009
Years at this apartment: 2004 - 2009
 
I have lived at Wellington Estates for almost 5 years now. I can honestly say that I do not understand the bad reviews that I have read on this website! I have never had a problem with pests (roaches, ants, or any other type of pests)! I have never felt unsafe in my home, my car has never been broken into, nor my apartment. The pools do get dirty during the summer when there are multitudes of people in & out of them, but the maintenance personnel are out early every morning during this busy time cleaning them. I know this as a fact, because I live in one of the townhomes in front of one of the two pools. Maintenance is also out every morning taking care of the grounds, picking up trash, cleaning up graffiti, etc. Any time I have had any problems with the toilet, dishwasher, a/c, bathtub, etc. the management have responded in what I consider to be a reasonable amount of time. If it is not an emergency, why would I expect a maintenance man to come at 9pm to unclog my toilet' That's ridiculous, if I owned my own home, I would not get that kind of service without paying an outrageous amount! The management team is awesome! Alex & Brittany are always polite, courteous, & friendly. I remember when I first moved here that Alex was a leasing agent & he the one who showed me the apartments. Charo is a consummate professional. She is always available if you are having problems or need to make arrangement when times are tough. I cannot imagine getting this kind of service at any other complex. I have lived in places that were much worse (visually & management). The grounds are always clean, buildings are in good repair. The police are here regularly, but I believe that police presence is a good thing-it makes people aware that they will be here if we need them.

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
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