Whispering Oaks Apartments
2370 Northwest Military Highway, San Antonio, TX 78231
210-349-7949  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.3
2.6
2.63 Parking:
2.4
2.39 Maintenance:
2.6
2.57 Construction:
2.8
2.84 Noise:
2.5
2.51 Grounds:
2.4
2.41 Safety:
2.5
2.51 Office Staff:
< | >

Never Again!

From: -Anonymous-
Date posted: 9/19/2007
Years at this apartment: 2000 - 2003
User Response is available. 1 response
Manager Response is available. Manager Response is available.
 
I loved living at Whispering Oaks when I first moved in. It was the first time living by myself, so I wasn't too picky about anything really. Then little by little it showed how bad mgmt was. They weren't helpful, maintenance wouldn't show up for days, no matter how serious the issue was. They wouldn't even keep their apts up to date. It was pretty gross. When I finally decided to get out of there, I cleaned that apt so well so I could get my deposit back. and they screwed me. they kept all my money saying I left the apt filthy. they wouldn't return my phone calls and my letters. after living there for 3yrs and being a good resident, you would think they would've been better to me.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Manager's Response

From: Manager Date: 09/21/2007
In regards to move out charges, we use a checklist when we walk our move outs. The checklist is compared to the move in inventory form then we assess the charges. We do not use the white glove cleaning test but we do expect that general cleaning be done on all appliances, bathrooms,floors, etc. Charges will be added for items that may need replacing such as mini-blinds and vertical blinds or for any trash left behind. Please keep in mind that removing foil from windows is the resident's responsibility as well. We always encourage our residents to walk apartment with us as this gives them the opportunity to correct anything we may see that may incur a charge.

User Responses

From: gablesblows Date: 11/16/2007
I've been here a couple of months and everything has been taken care of in a timely manner, the management here has showed far more integrity than my previous residence who I'll most likely be taking to court soon.
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