Whispering Oaks Apartments
2370 Northwest Military Highway, San Antonio, TX 78231
210-349-7949  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.3
2.6
2.63 Parking:
2.4
2.39 Maintenance:
2.6
2.57 Construction:
2.8
2.84 Noise:
2.5
2.51 Grounds:
2.4
2.41 Safety:
2.5
2.51 Office Staff:
< | >

DO NOT MOVE HERE!!!!!!!!!!!!!!!

From: -Anonymous-
Date posted: 5/4/2009
Years at this apartment: 2008 - 2009
Manager Response is available. Manager Response is available.
 
Ok lets see where do I begin...First off I hate this place...THE PARKING SUCKS!!!!! The management knows there are several cars that are in violation of lease terms by having expired tags..there is a suv that has expired tags from 2008 and it still hasn't moved since I have lived here and I have been here a year. I have asked several times for the management to go out and tag cars to get them towed and all I have heard is excuse after excuse.The manager tells me that they know about the cars and will tag them but NOT ONCE have I seen them tag cars. The maintenance sucks,they do a half ass job of fixing things...when I first moved in my master bedroom had no door and I had to get an attitude to get them to put a door up. The carpet in my apartment was infested with cat urine and feces and it took them a week to finally replace it. The doors to my childrens bedroom and closet are literally comming apart. The bedroom door has screws holding it together and those are even comming out. There are holes in the walls,the smoke decector has been off the wall since I moved in. There are electrical sockets not properly installed,the shades to the patio door have been broken since we moved in. And to finish this out there is ONLY ONE PERSON THAT DOES HER JOB IN THAT OFFICE....And it sure as hell is not ------- the manager or ----- the assistant manager...

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Manager's Response

From: Manager Date: 05/08/2009
I am truly sorry your stay has been so unpleasant. The Assistant Property Manager and I are fairly new to Whispering Oaks and I assure you that we take resident concerns very seriously. We would like to take this opportunity to set up an appointment at your convenience and discuss any unresolved concerns you may have. I believe together we can make the remainder of your stay pleasant for you and your family.
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