White Rock Apartment Homes
#9,983 #119 #1,702

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White Rock Apartment Homes

3110 Thousand Oaks, San Antonio, TX 78247
(114 Reviews)
$970 - $1,740/mo
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Floor Plans & Pricing

1 Bedroom

1x1

1 Bed, 1 Bath | 641 sq. ft.

$1,069

1 Available Unit

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1x1

1 Bed, 1 Bath | 730 sq. ft.

$1,159

1 Available Unit

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1x1

1 Bed, 1 Bath | 722 sq. ft.

$1,380

1 Available Unit

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1x1

1 Bed, 1 Bath | 548 sq. ft.

$970 - $1,020

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1x1

1 Bed, 1 Bath | 548 sq. ft.

$1,020

See Floor Plan Details

1x1

1 Bed, 1 Bath | 641 sq. ft.

$1,119

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1x1

1 Bed, 1 Bath | 730 sq. ft.

$1,209

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1x1

1 Bed, 1 Bath | 822 sq. ft.

$1,210

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1x1

1 Bed, 1 Bath | 822 sq. ft.

$1,260

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1x1

1 Bed, 1 Bath | 722 sq. ft.

$1,430

See Floor Plan Details

2 Bedrooms

2x1

2 Beds, 1 Bath | 838 sq. ft.

$1,430 - $1,480

3 Available Units

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2x2

2 Beds, 2 Baths | 1,027 sq. ft.

$1,480 - $1,530

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2x1

2 Beds, 1 Bath | 838 sq. ft.

$1,480

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2x2

2 Beds, 2 Baths | 1,027 sq. ft.

$1,530

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2x2

2 Beds, 2 Baths | 1,144 sq. ft.

$1,560 - $1,610

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2x2

2 Beds, 2 Baths | 1,144 sq. ft.

$1,610

See Floor Plan Details

3 Bedrooms

3x2

3 Beds, 2 Baths | 1,313 sq. ft.

$1,690

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3x2

3 Beds, 2 Baths | 1,313 sq. ft.

$1,740

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

A-

Review Ratings

Noise

5.0

Grounds

5.0

Safety

3.0

Office Staff

3.0

Maintenance

4.0

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

C

Percentage of reviews responded to

50.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

184 days

View Community Timeline
View Community Timeline

White Rock Apartment Homes Reviews

(114)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2014 - 2023

7/18/2023

Home sweet home

Donna is our manager, and she is the best on the planet. She is professional, considerate, compassionate, and does the right thing. My daughter and I have been living here for 10 years straight never late on rent always taking care of our home andā€¦Ā See More >
    Manager

    7/26/2023

    White Rock Apartment Homes
    Thank you for the kind words. This makes us melt when we hear feedback like this. Our team is really our best asset and we are so pleased that Donna, Jorge and Jerome have made you confident to call White Rock for 10 years. White Rock Team
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2023

    4/2/2023

    Donna the Manager needs to go!!!!! INCOMPETENCE.SAFETY ISSUS

    Donna is a terrible manager. Gates NEVER WORK PROPERLY UPGRADES ONLY GO TO HER SELECT RECIPIENTS. "Safety mgr, not accessible " Safety is no concern of mgt, Gates dont work, SO MAKE SURE AND ASK BEFORE SIGNING. ALSO: One of the staff lives here onā€¦Ā See More >
      Manager

      3/29/2023

      White Rock Apartment Homes
      Thank you for your review. We are researching your claim and taking all necessary steps to find gather all info. If you have additional information you would like to share, would you please reach out to us directly at https://www.aogliving.com/contact/ We look forward to connecting with you personally. Talk soon,
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2021

      5/20/2021

      White Rock has truly felt like HOME to us the past 4 years! This time period has seriously flown by! The Staff & Maintenance Team are arguably the BEST YOU'LL FIND in San Antonio! We've really enjoyed it here & will be sad to moveā€¦Ā See More >
        Manager

        6/4/2021

        White Rock Apartment Homes
        Hello! Thank you so much for your fantastic review. This is so great to hear! We're so glad you love your home with us. We are always here for you!
        Review Author Icon

        anonymous

        Resident ā€¢ 2020 - 2021

        2/22/2021

        If I could give 0 stars I would. I am a current resident at Whiterock Apartments off of Thousand Oaks. DO NOT MOVE HERE!! The management and policies are horrible, they have no compassion or concern for there occupants. My lease is up in 3ā€¦Ā See More >
          Manager

          3/9/2021

          White Rock Apartment Homes
          Hello! We greatly apologize that your experience at our community was not amazing. We pride ourselves on our great customer service, and we wish we knew your identity so we could address and resolve these issues for you. Please reach out to us at your earliest convenience so we can talk this through. Thank you.
          Review Author Icon

          gbiz95

          Resident ā€¢ 2020 - 2021

          2/4/2021

          Absolutely horrific apartments. The staff is very rude, they will try to enter your home when you are not there, they will also come knock at ridiculous times. I've rented two separate units and both were Roach infested. If you are sensitive to smell Iā€¦Ā See More >
            Manager

            2/12/2021

            White Rock Apartment Homes
            Thank you for sharing your detailed review about our community. We are so sorry to hear about the issues you've been having in our community and we hope we can take this as an opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes. Will you please contact us directly to start a conversation? Hopefully we can connect and chat through a resolution to any issues you've been having.
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2019

            6/26/2019

            They staff is over all friendly, but HOWEVER! Who ever it is that works the financial books is horrible!! They told me I over paid in rent for 3 months, then later DEMANDED that I pay an old balance from a previous unit that Iā€¦Ā See More >
              Review Author Icon

              Megandryden

              Resident ā€¢ 2015 - 2018

              11/6/2018

              I love this community because it's the first home I've ever felt like a home, the ladies in the office are absolutely wonderful and very friendly and smile every time you walk in. The maintenance guys are efficient and extremely friendly. I can't explain howā€¦Ā See More >
                Manager

                11/12/2018

                White Rock Apartment Homes
                Hi Megan!! You always brighten our day when you walk into the office. We can't thank you enough for your compliments of our team! Nothing makes us happier than being able to provide you with an amazing home for the last 3 years and more to come. We appreciate you so much!
                Review Author Icon

                michelle perez

                Resident ā€¢ 2018

                3/5/2018

                it sucks i pay my rent in feb . give my notice of nit renewing the contract , and 2 days before moving out they water from the apt above damage all my stuff and the maintenance guy george had the audacity to say iā€¦Ā See More >
                  Manager

                  3/14/2018

                  White Rock Apartment Homes
                  Hi Michelle, you were only charged for your final water bill - not for the water leak or anything else! We are disappointed you feel this way, and we'd love to clarify this for you if you would give Lorena a call. Thank you!
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017

                  11/14/2017

                  Looks can be deceiving!!!! I have had the worst experience ever so disappointed in this complex. First and foremost there is a insect problem been calling pest control every 2 weeks. Decided to take matters into my own hands bombed the apartment and spray atā€¦Ā See More >
                    Review Author Icon

                    ywinston04

                    Resident ā€¢ 2014 - 2016

                    12/23/2016

                    I have lived at many apartment complex's in San Antonio, and this is by far the BEST experience I have ever had in an apartment. Where do I even begin! First off the staff is very polite and inviting when you walk in to theā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2016

                      12/13/2016

                      Apartment staff ruins it all for this community.

                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2013 - 2016

                        7/9/2017

                        PROS: The community compound looks good, well maintained and pretty, with a dog park/stroll park that is very neat and nice. Jorge and Leo are really good, efficient and professional maintenance guys. We really liked them. Price is OK (actually, somehow good in comparison withā€¦Ā See More >
                          Review Author Icon

                          Leeahgotro

                          Resident ā€¢ 2016

                          8/31/2016

                          If I could give it no stars I would. I moved in thinking they were nice quiet places. It's completely opposite, Jacks bar is right next door and is constantly playing loud music so forget about trying to get to sleep. Also the staff isā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2016

                            1/6/2017

                            Don't move here. Although the complex is nice the majority of the tenants I've encountered are ------ and rude AF. My own next door neighbor cursed me out because I didn't move my car fast enough to allow her to park. Even after Iā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2014 - 2016

                              5/5/2016

                              This place suck, i am considering breaking my lease just to get away. It seems that every weekend there is either a fire truck or police car with lights flashing in the parking lot. And the parking lot is always full, i can never findā€¦Ā See More >
                                Review Author Icon

                                Mitch Rapp

                                Resident ā€¢ 2015

                                10/17/2015

                                Excellent customer service and response to service requests. Handled the same day with supporting documentation. Very friendly and professional staff. Best experience I have had! Very clean and secure community. Excellent amenities.

                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2012 - 2013

                                  10/6/2015

                                  Don't trust the leasing staff. When you move out get a physical inspection done otherwise they will tack on a bunch of charges which they won't send you a bill for. You won't find out until its in collections. Also, they have a contract withā€¦Ā See More >
                                    Review Author Icon

                                    BlessedWoman2008

                                    Resident ā€¢ 2013 - 2015

                                    9/29/2015

                                    *Up~date*~ September 25, 2015 Debo., M. S. & Juan. Well..... The Lord sure works in mysterious ways in my daughter & in my life. We have been doubly blessed. We just wanted to update our review of White Rock Apartment's. There's no place like home, and that's exactlyā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      prospective ā€¢ Visited 2015

                                      8/22/2015

                                      I won't ever recommend this property to anyone. The staff act nice but when it comes down to it they was want to be paid and will not care of your issues at all! Even after you tell them multiple times! They will even have theā€¦Ā See More >
                                        Review Author Icon

                                        shumatekelsey

                                        Resident ā€¢ 2013 - 2015

                                        4/10/2015

                                        When i moved into this place my boyfriend was already a resident. We lived in a larger 2 bedroom apt with roommates and then moved to the smallest 1 bedroom after. The only time the front office staff was nice was when we were signingā€¦Ā See More >
                                          Review Author Icon

                                          MrsCori

                                          Resident ā€¢ 2011 - 2015

                                          1/3/2015

                                          After reading some of these reviews it sounds like most of these issues are neighbor issues. I have lived here at White Rock for going on four years now. I completely love it. I have never had a problem living here. The staff is alwaysā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014

                                            12/14/2014

                                            I only signed a 6-month lease & I'm glad I did. First month I was here was fine, no problems with the person upstairs, then he moved out and others rented the apt. I live on 2nd floor and above me, I was told itā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2012 - 2014

                                              10/22/2014

                                              PLEASE DO NOT WASTE YOUR TIME MOVING HERE. I AM AT MY WITS END WITH THIS PLACE. FROM THE ENDLESS STUPID VIOLATIONS ON THE DOOR, FROM THE NO PARKING SPOTS, MANAGEMENT HASSLING ME, THOUSANDS OF ANTS IN MY APT, COCKROACHES, LITTLE BUGS IN MY CLOSET,ā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2013 - 2014

                                                10/19/2014

                                                I currently live here. I just renewed my lease for the first time a few months ago. I must say that I have enjoyed my stay here so far for the most part. I realize that this is better than most especially for the reasonableā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  prospective ā€¢ Visited 2014

                                                  6/8/2014

                                                  Hello White Rock Residents! I may be signing a lease soon and had a few questions that I wanted to ask the residents, not just the office staff. First- how is the parking situation? I have a boyfriend who will be visiting every so often. Is itā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Small. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Tiny. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Medium. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Tiny. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Medium. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $200 ~ 200. Rent: $20. Size: Small. Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.. Pet Limit: 3
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Community Room
                                                    • DVD and Video Library
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Pool
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                                                    Leasing

                                                    White Rock Apartment Homes, the premier apartments in northeast San Antonio, Texas, is located approximately 25 minutes from downtown San Antonio. Aside from our extremely convenient location, our community features spacious one, two, and three bedroom apartment homes with a generous list of amenities for residents to enjoy. You will marvel at our soaring nine foot ceilings, designer kitchens, expansive garden tubs, and private patios and balconies with storage. Our community amenities mimic features you would find on a vacation getaway. Residents have our 24-hour fitness center, professional business center, and resort-style swimming pool at their disposal. Experience how luxury and affordability become one at White Rock.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Allied Orion Group

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 114 number of votes by renters, White Rock Apartment Homes is currently rated 3.1 out of 5 stars.
                                                    White Rock Apartment Homes is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    White Rock Apartment Homes is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    White Rock Apartment Homes is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    White Rock Apartment Homes is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    White Rock Apartment Homes is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    White Rock Apartment Homes is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 184 days to their community reviews in the past year.
                                                    Allied Orion Group
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Small
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Tiny
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Medium
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Tiny
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Medium
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $200 ~ 200
                                                    Rent: $20
                                                    Size: Small
                                                    Restrictions: We welcome cats and dogs under 60 lbs. with a $400.00 pet deposit ($200.00 of which is non-refundable) plus an additional $20.00 a month in pet rent. Breed restrictions do apply, and the max weight limit of three pets cannot exceed 120 lbs.
                                                    Pet Limit: 3
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    White Rock Apartment Homes

                                                    March 2024

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                                                    Baths

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                                                    White Rock Apartment Homes is a 548 - 1,313 sq. ft. apartment in San Antonio in zip code 78247. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $970 - $1,740. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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