and / or
Search
and / or

White Rock Apartment Homes

3110 Thousand Oaks, San Antonio, TX 78247
56%
92
Reviews
56%
% Recommended
52%
City Average
06/08/14
Prospective Resident

Hello White Rock Residents! I may be signing a lease soon and had a few questions that I wanted to ask the residents, not just the office staff. First- how is the parking situation? I have a boyfriend who will be… Full Review ▶

12/19/13
Resident

I had a great experience while living at white rock. The staff was amazing especially a lady named lorena. It was the first time moving out as a single mother and had no clue what needed to be done. She and… Full Review ▶

12/18/13
Resident

I have lived in many apartments. This is my first apartment that seems like a home. The Staff is great! I have had the pleasure of working with Lorenna Ramos. She has always treated me with the upmost respect. She is… Full Review ▶

12/18/13
Resident

My review of White Rock Apartments is a positive one. The staff here are very friendly and courteous. The walkways are safe to walk on. The walkways are provided with light. The maintenance staff are very courteous, and the issues are… Full Review ▶

12/17/13
Resident

Glad to see getting responses from management now. Social media is a powerful tool. Use wisely. Current issues are being taken care off. Would prefer better responses, but thank you for bringing a resolution. Everyplace will have their ups and downs.… Full Review ▶

10/28/13
Resident

I live in these apartments and my lease is nearly up. I hate these apartments. They constantly are harassing me either calling or coming to the door multiple times a week. They are so nosy and controlling. The noise also never… Full Review ▶

08/20/13
Resident

I live in white rock for four years. The apartment was nice but park was very horrible all four years I lived there, I stayed because rent was very reasonable. I moved to building 2 which was my worse experience, the… Full Review ▶

07/08/13
Resident

no wonder my pool view apartment was a available because the courtesy officer -------------------- is the opposite of courteous !! he harassed everyone not just tell them something when something needs to be corrected but HARASS .. this is the main… Full Review ▶

05/19/13
Resident

White rock apartments is defiantly somewhere I would NEVER live again. Parking is an absolute NIGHTMARE, no joke my husband would have to park on the other side of the complex when he would get off of work and walk in… Full Review ▶

05/15/13
Resident

Terrible place to live. We found mold twice in our apartment and were ignored, the best they did was paint over it. Parking is horrible. The staff are a bunch of jerks. Do not live here Full Review ▶

03/12/13
Resident

I have lived at White Rock for a year now and would NEVER recommend this place to anyone!! The staff is about as bad as it gets! Nobody has any idea what is going on and a manager is useless..I have… Full Review ▶

02/26/13
Resident

I live at White rock for 1 year I could never find parking. The complex gives you a sticker to put on your car to show you live there so the towing company will not tow you. Well one day I… Full Review ▶

02/05/13
Resident

My husband and I, have lived at White Rock Apartment Homes for about 2 and 1/2 years. We have really enjoyed living, at this beautiful, apartment complex. Normally, you only hear bad reviews, on sites like these, so I wanted to… Full Review ▶

10/08/12
Resident

I've lived at White Rock for 6 years now and just came across this site. I am very happy living here and have had very few problems. Parking has gotten alot better since the new parking policy took affect a few… Full Review ▶

07/09/12
Resident

We have been here for a little over four months and love it. I have not had any experience with any of the problems listed by other reviewers. Our building was very welcoming and the maintenance staff reported in less than… Full Review ▶

05/22/12
Resident

I lived here for six years. Parking got better when I rented a covered spot. It got even better when the management changed rules and limited the amount of guest cars that could be parked inside after 9 pm. My real… Full Review ▶

02/18/12
Resident

I live in a 1 bathroom apt and reported that I was having problems with it overflowing and or not flushing properly. After 3 day of not having this issue addressed I contacted the manager and there was never a work… Full Review ▶

09/08/11
Resident

I moved in to White Rock Apartments in July. I absolutely love it. In response to the bad parking comment, I think it depends on what side of the complex you live on. I live on the left side, and I… Full Review ▶

06/25/11
Resident

I currently live here and walked out to find my car missing on a Saturday morning @ 8am. After calling the police and filing a report, contacting my insurance and making a claim stating my car had been stolen, hours later… Full Review ▶

03/08/11
Resident

I lived here for 1 1/2 years and I never felt at home. Although I asked for a first floor, none were available when I moved in. My downstairs neighbor constantly complained of my childrens' noise. Without informing me of my… Full Review ▶

11/24/10
Resident

I love it here!!! Its clean, quiet, cozy, super cute, and the staff is fast and courteous when weve had minor problems (repairs,etc)I fell in love as soon as I saw the apartments months before I actually moved in... I was… Full Review ▶

10/09/10
Resident

I have been living here for little over two months and wish that I had not signed a one year lease. The parking sucks, unless you pay $35.00 for the cover parking; why should you when you are already paying $1,000.00… Full Review ▶

04/28/10
Resident

I have lived at white rock apts for almost 3 years and never in my life have I enjoyed a community more. I absolutely love the staff and think the girls are great. Any problems I have had, I simly call… Full Review ▶

03/02/10
Resident

First of all, there was a shooting the day we moved in, a death and a mugging later. Next, the management is absolutely horrible and they are the most ignorant people. The younger girls on the staff are super pleasant and… Full Review ▶

02/24/10
Resident

I unfortunately recently moved into White Rock Apt.s because a friend of mine lived there and suggested it to me. I have lived here almost 2 months and about every week to every other week the leasing office will leave a… Full Review ▶

06/22/09
Resident

I have lived here for a short time and have found my experience to be very upsetting. I personally cannot resonate with the parking issues because I was able to rent a unit with a garage and live in an area… Full Review ▶

02/13/09
Resident

I don't recommend. Parking is bad. Construction was done poorly. I don't let me kids out to play outside the apartment. Full Review ▶

12/29/08
Resident

I have lived here for two and a half years. The only problem I have is with the "Manager." She never, ever returns phone calls and when you finally do talk with her, she always has to get back with you.… Full Review ▶

12/08/08
Resident

Been here for about 2 1/2 years now and I've had no problems. Some loud neighbors for a few months, but they moved out quickly. The two work orders I've put in since being here were fixed quickly. The hole in… Full Review ▶

11/04/08
Resident

... Full Review ▶

10/10/08
Resident

yes white rock is appealing to the eye but once you get in the curtains are lifted and your nice pretty complex turns into a bootcamp this apartment complex by far is the worst managed i have ever seen let me… Full Review ▶

09/13/08
Resident

yes they do have a towing policy but i like the fact that its a really safe place to live. They keep up the landscape and everything quite well and its very nice when you move in. People who live here… Full Review ▶

09/02/08
Resident

I have lived at white rock for not even a month me and my boyfriend think it great we have had our A/C unit go out over 3 times each time maintenace has responded PROMPTLY, the office staff is AWESOME and… Full Review ▶

07/23/08
Resident

I think White Rock's 2 bed/2 bath apartment is a very good value for the money. I was very impressed with the grounds, the staff, and the quality of the fixtures and interior. At first there were some noise problems with… Full Review ▶

05/14/08
Resident

I am currently a resident of White Rock Apts and I have to say the it is very unpleasant. Since we have lived here for about 10 months and the AC unit has gone out approximately 10 times. It quit working… Full Review ▶

04/21/08
Prospective Resident

I'm a student at Trinity and in desperate search for a good apartment. Since I am a college student, I don't have a fortune, so apartment living is the best I can do. I have seen these apartments many times on… Full Review ▶

02/06/08
Resident

Frankly, I find the parking still just as bad as before. Seems like when I get home after 7:30 p.m., I am still destined to parking some distance from my building. On another matter, occassionally maintenance flat out forgets to come… Full Review ▶

02/06/08
Resident

If you do their car will be towed. After my SuperBowl party one of my friends cars almost got towed. The cop that responded was a total --- and threatened to arrest me for cursing. Mind you I wasn't even addressing… Full Review ▶

11/28/07
Resident

I feel the same way as some of the other people here. I haven't had the exact same issues as the rest, but pretty much have the same complaints. I haven't taken the chance to read as far back into the… Full Review ▶

06/23/07
Resident

Customer Service: Management tries their best to be as helpful as they can to make you residents live easier. You have no idea how hard it is to keep up with 336 residents! Get over it! Neighbors: The loud college kids… Full Review ▶

06/21/07
Resident

I've lived at White Rock for 3 years, and I have loved it here. If you qualify for an income-based rent, you will get a great apartment at a great rate. Parking is a bit of a problem, but those issues… Full Review ▶

06/20/07
Resident

MY OPINION, FEEL FREE TO PAGE DOWN. I ADMIT THAT WHEN I MOVED IN HERE ALMOST 3 YEARS AGO IT WAS A NICE PLACE TO LIVE. HOWEVER THEY WERE STILL VERY NEW, THE MANAGEMENT WAS DIFFERENT (AND FRIENDLY) AND THE PRICE… Full Review ▶

06/01/07
Resident

I have lived here a year and a half. At first the apartment complex was great, but has been going steadily down hill. The noise level has been steadily increasing, and a new policy is now in place that makes living… Full Review ▶

03/27/07
Resident

Avoid at all cost! Staff is horrible. Nothing but college kids live there. Parties all night long. Walls so thin you can hear a mouse run across the floor in the apartment next you. Full Review ▶

03/08/07
Resident

Living in the The White Rock Apartment Homes is much like living in ---- occupied Germany. Management is constantly in ones business about one thing or another and NO ONE is the least bit helpful or nice upon approach. I mind… Full Review ▶

02/19/07
Resident

I just moved here a few months ago, and I must say this complex is beautiful inside and out. Management couldn't be any nicer and more welcoming than they have since day 1 here.

They obviously keep up with their landscaping,… Full Review ▶

01/13/07
Resident

Hell pretty much sums up what this complex is like, I don't even know where to begin. So, I'll begin with the FEW positives.

The floorplans are quite lovely, the office staff (with the exception of the manager and the elderly lady… Full Review ▶

12/26/06
Resident

Customer Service - Awful unless you are giving your notice.
Maintanance - Awesome.
Neighbors - College kids or they belong on the southside.
Grounds - Full of Poop.
Parking - There is none and per the apartments, you dont pay for parking unless you pay… Full Review ▶

12/02/06
Resident

When I first moved in about a year ago the office staff was super helpful and friendly and now things have changed BIG TIME. The new manager, Donna, is SO rude and condescending - Everyone else was pretty friendly (they should… Full Review ▶

11/08/06
Resident

have lived at white rock for 3yrs now the first year. i couldn't get in it was so pack but was ready for the second year. i started from a 1bed to a 2bed one bath and loved both they had… Full Review ▶

11/01/06
Resident

I love living at White Rock!!! The management has always been helpful offer great customer service. My apartment is nice, maintenance is great and the property is beautiful.
I would highly recommend this property to anyone. Full Review ▶

10/23/06
Resident

I have lived at White Rock for 15 months and when I moved in I liked it a lot but with the new management things have really gone downhill. The prior management was cooperative and reasonable - the new people are… Full Review ▶

10/07/06
Resident

I have lived in White Rock for 6 months now and I have absolutely no complaints. Not only is the apartment beautiful the property is beautiful too! I don't think there is another apartment this amazing. I would suggest living here… Full Review ▶

10/04/06
Resident

i have lived at white rock for 3yrs now the first year. i couldn't get in it was so pack but was ready for the second year. i started from a 1bed to a 2bed one bath and loved both they… Full Review ▶

10/03/06
Resident

I have lived here for 9 months and I absolutely love where I live. I came from a place that was horrible, management didn't even smile or aknowledge you when you walked in and was not friendly at all. I love… Full Review ▶

09/10/06
Resident

The four months spent in these apartments had to be the worst of my life! The carpet was terribly stained and worn when we moved in then even after making careful note of this in the lease we were charged nearly… Full Review ▶

08/27/06
Resident

I have mixed feelings about White Rock. I have read almost all of the comments currently on here, and I'm not sure that everything is correct; although it's not all wrong either. I have lived here since March 2005. The original… Full Review ▶

08/23/06
Resident

Sure it is a newer property and the pool is nice, but this place was very cheaply thrown together. You can hear EVERYTHING in your apartment. I???m talking about even the toilet flushing from your neighbor downstairs. Hated every minute I… Full Review ▶

07/21/06
Resident

i hated this place ruined our lifes! Full Review ▶

05/01/06
Resident

dumpsters are always broken with trash stacked up in parking lot area. new management seems to be trying to make extra money by imposing fines for multiple things.parking is a nightmare unless you pay for parking space. Full Review ▶

04/30/06
Resident

Recently the prices have gone down on the property.. unfortunately so has everything else including quality. Management is horrible. They should have kept the previous group of people they had. Management is rude, uncooperative, uncompromising. There is an elderly woman there… Full Review ▶

04/20/06
Resident

RUDE MANAGER, ALOT OF COLLEGE STUDENTS, TRASH, ALOT OF NOISE, DO NOT MOVE HERE U WILL HATE IT. I CURRENTLY LIVE IN BUILDING 8 AND NOISE IS EXESIVE!!!!!! Full Review ▶

04/19/06
Resident

Just one word NO!!!! Full Review ▶

03/30/06
Resident

Most of the reviews I've read are from people that seem to think the rules don't apply to them and they get bothered that they have to follow them. Shen they don't, then they get upset because there are repurcussions for… Full Review ▶

02/18/06
Resident

The looks are appealing, but management is a joke and the walls are paper thin. They do not handle complaints properly, and they are an overpriced apt. complex. They say that they go by your income, but basically what they want… Full Review ▶

01/02/06
Resident

I've been here going on a year now, and I will NOT be renewing my lease. You pay some outrageous rent price, and then for a garage, only for this "new management" not to give a damn when your garage gets… Full Review ▶

12/27/05
Resident

I have lived in White Rock since before the offical Grand Opening. As a matter of fact, I was the first one in my building-#4. I remember when there were no gates, no grass, no trees and no car ports. The… Full Review ▶

12/10/05
Resident

Don't judge a book by its cover. The floor plans are extremely small, and the price is outrageous. We are under new management, and between the four to five people working in the office, I'm not sure if even one of… Full Review ▶

05/01/05
Resident

Very small and undersized apartments for the price of monthly rent on a house! Not only that, but the apartments (although they look pleasant from the outside) were cheaply thrown together and things fall apart easily. This place reminds me more… Full Review ▶

03/18/05
Resident

I have been here since July 2004 , our first apartment, and I think the staff/managers are wonderful. You cant please everyone in this world, but I definitly feel that this managing dept does try it best to keep us happy.… Full Review ▶

11/01/04
Resident

I wouldn't recommend this apartment to anyone because the staff is very uncooperative to the residence. And the main manager is a totaly Bea. There is no parking, and I mean NO parking. You'll end up walking far and end up… Full Review ▶

10/22/04
Resident

White Rock is an amazing place to live. It was actually kinda of like fate brought us together. One day I going to HEB to run errands. I had a lot of things on my mind and was very worried because… Full Review ▶

10/21/04
Resident

The only thing that I need to say is that White Rock "Rocks!" I love this place. It is a great place to live, the staff is great, they're all so friendly. These high class apartments are made for people who… Full Review ▶

09/28/04
Resident

How can anyone complain about the maintenance of these homes? Why would anyone want to see maintenance staff around, if there is nothing that needs work?
I have lived here 1 year and if ever I have needed maintenance it has been… Full Review ▶

09/27/04
Resident

We liked the area and the staff, but not great with problem solving.! We had so many problems with our apt. I think the handyman was there an average of once a month-that is excessive to me. Also, some problems that… Full Review ▶

09/21/04
Resident

I READ ABOUT THE PERSON WHO THINKS OFFICE STAFF AT WHITE ROCK ARE RUDE AND HAS NEVER HAD TO DEAL WITH SUCH A GROUP, AND I PERSONALLY HAVE TO DISAGREE WITH HIM/HER. IT IS OBVIOUS THIS PERSON IS NOT HAPPY THERE,… Full Review ▶

09/17/04
Resident

the staff most certainly does suck, bad bad Full Review ▶

08/09/04
Resident

Do not live here!! From day-one I had problems with management. I was suppose to be on a "look-and-lease" program, which means that you are shown the complex and you give a deposit on the same day. Therefore, your first month… Full Review ▶

08/03/04
Resident

this is my first apartment. I love it. They are very nice. The office staff is also very nice. When i tell people i live here they always coment on wanting to live here. I have had no problems at all.… Full Review ▶

07/12/04
Resident

DO NOT LIVE HERE!!! This is the worst place I have ever lived. There is no parking and you can hear everything. I do not know of anyone who will be re-newing a lease here. The people who built this place… Full Review ▶

06/29/04
Resident

I am a new resident, mobility impaired with special needs. I wish to extend my deepest appreciation to the Management at White Rock Apartments. Thank you for a great experience and for the support and kindness shown by your staff. A… Full Review ▶

06/28/04
Resident

I love White Rock. The fitness center is great! The pool is awesome! They have free Internet access in the business center and you can get DVDs from the office. I have a big balcony and an extra storage closet outside.… Full Review ▶

06/26/04
Resident

I have been very unhappy with my living experience at White Rock. The office staff is very TERRIBLE. They have not been willing to work with me on many things. It is very black or white with them. I had a… Full Review ▶

06/23/04
Resident

I would not let my wort enemy live here. The majority of people that live here are trashy pigs. They like to speed and then slam on their brakes for speed bumps. Be careful that they do not run you over.… Full Review ▶

06/15/04
Resident

I have lived at this community for about a year and a half now. I absolutely love it. The maintence staff is great...I rarely need them considering that the community is brand new. The staff is fabulous. I can't beleive that… Full Review ▶

06/14/04
Resident

I have lived here for only two months, but I searched around the area for a while and couldn't find any apartments with what I needed, like a garage (In Texas you can never be too sure since we get hail… Full Review ▶

05/26/04
Resident

I have never had to deal with such rude and unprofessional people before in any business. You would think that they would be a little friendly so that the people that live there would want to stay.....I guess that does not… Full Review ▶

05/14/04
Resident

Full Review ▶

04/17/04
Resident

I´m very impressed so far with my experience at White Rock. I have a noisy stomping neighbor above me and noise in the hallways echo, but otherwise it´s very quiet. The grounds are very well-kept. Office staff is very friendly and… Full Review ▶

03/04/04
Resident

These apartments are beautiful, the quality is great, and so is the staff. Although I have been here for a short period of time, I am already impressed.

As far as the previous comment, the staff did tell me there… Full Review ▶

02/06/04
Resident

I am in no way associated with the apartment complex other than I currently live there. I have been here for over a year. Complex is new. Opened around January 2003. Walls are not too thin. Rarely can hear any neighbors.… Full Review ▶

1 to 10 of 91

Nearby Apartments

1 to 10 of 91