1610 North IH 35, San Marcos, TX 78666
512-392-7731  save favorite
AVERAGE RATING
recommended by:
13%

overall rating:
2.3
2.8
2.84 Parking:
2.6
2.56 Maintenance:
2.5
2.51 Construction:
2.0
2.0 Noise:
2.6
2.64 Grounds:
2.6
2.62 Safety:
2.1
2.13 Office Staff:
< | >

Stray away from University Heights.

From: skreenname
Date posted: 9/4/2008
Years at this apartment: 2006-01-01 - 2008-01-01
User Response is available. 1 response
 

University Heights (The Exchange) seemed a nice place in the beginning, but all they do is find ways to charge you for any possible problem.

We first moved in and all noticed that we were feeling crappy, so we investigated and found that the air conditioners were full of mold.

The apartments moved us next door and cleaned it out, then told us we could move back in.

When we walked into the apartment there was still mold in the vents! It was ridiculous, so we stayed in the other apartment.

The next apartment we moved in to was lacking all sorts of furniture, including a TV stand, and chairs for our table.

When we went to ask about a damage report so we wouldn't get charged for the missing furniture, they said it wasn't necessary.

When we moved out we received a letter claiming damages.

Lo and behold, the missing furniture was listed on there at $80 dollars a piece and a mold stain caused by their leaking pipes was also charged to us.

DO NOT trust these people! They will only screw you over, and not attempt to solve the issues.


Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: happytrailjonny Date: 05/05/2010
I agree. This apartment complex ----ed me and my friend over by signing us a lease and then backing out 3 months later. These people are a bunch of schiesters and conartists. thank god we didnt put down a deposit. I'll never recommend this place ever again and they can count on that. Screw University Heights. We went across the street to the Avalon and were treated like decent human beings and we even got a 2 bedroom apartment for 120 dollars less than a 4 bedroom one at U. Heights. They're just a bunch of con artists. save your time and money and don't even go there.
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