Austin Ranch

6900 Sumner Street, The Colony, TX 75056
972-820-8000  WEBSITE EMAIL save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.7
3.0
2.99 Parking:
2.9
2.88 Maintenance:
2.8
2.82 Construction:
2.5
2.55 Noise:
3.6
3.6 Grounds:
3.0
3.05 Safety:
2.5
2.54 Office Staff:
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Austin Racnch stole my belongings, threw them away and treated me like ----!!!!

From: Sheltie
Date posted: 2/27/2009
Years at this apartment: 2006-01-01 - 2009-01-01
User Response is available. 2 responses
 

I have lived at Austin Ranch for over 3 years, 6 days before my lease was up they came into my apartment, took my belongings that were still in my apartment and then "threw" them away. I was notified a few days later with no apology, no real explanation except "the cleaning people" accidentally went into my apartment and threw everything away. When I asked who authorized them to come in, I was told no one. I was treated very rudely and I am beyond pissed that they threw away my belongings including items that are irreplaceable and things like dishes, silverware, a lamp, coffee table, items that clearly were not trash. I was treated like it was my fault they stole my belongings and I would NOT recommend living in a complex that does not care about their tenants!!!!


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: carlhasapool Date: 02/28/2009
This is not surprising in the least. I would love to go with you and do the same thing to that ---- ---- -----------. It's shameful how she prances around with her husband trying to steal private property and then builds ---- like AR and treats tenants in that hell hole like that.
From: Anonymous Date: 03/11/2009
sadly, i'm somehow not surprised considering how the staff treated me any time i had a complaint or issue. too bad we spent all our money on overpriced rent that could've been used toward attorney fees to sue the ---- out of that damn place
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