Avana Grogans Mill Apartments

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Avana Grogans Mill Apartments

12000 Sawmill Road, The Woodlands, TX 77380
(209 Reviews)
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Floor Plans & Pricing

1 Bedroom

Cambridge

1 Bed, 1 Bath | 675 sq. ft.

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Bristol

1 Bed, 1 Bath | 545 sq. ft.

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2 Bedrooms

Oxford

2 Beds, 2 Baths | 950 sq. ft.

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Windsor

2 Beds, 2 Baths | 990 sq. ft.

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Lancaster

2 Beds, 1 Bath | 850 sq. ft.

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3 Bedrooms

Yorkshire

3 Beds, 2 Baths | 1,243 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Office Staff

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Maintenance

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Avana Grogans Mill Apartments Reviews

(203)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2017 - 2018

10/9/2018

Tonight I called twice for a courtesy officer to come out. I have yet to receive a phone call or for some one to come out. This is ridiculous. I do my part in paying my rent every month. So I think it's only fairā€¦Ā See More >
    Review Author Icon

    Resident 535756

    Verified Resident ā€¢ 2016 - 2018

    8/31/2018

    the community has an excellent location, has all the services. located very close to shopping centers, supermarkets, doctors, hospitals; Restaurants and it's only 3 minutes from I-45. The office and maintenance staff are very friendly and respond quickly to solve problems.

      Manager

      9/10/2018

      Avana Grogans Mill Apartments
      Hi, we are very happy to have provided you with such a positive experience! Sincerely, Sky Usher
      Review Author Icon

      Resident 532951

      Verified Resident ā€¢ 2018

      8/27/2018

      Avana has been great about addressing all the concerns I had about moving into a new apartment. They made the entire process very simple and the location and community is excellent here. I would highly recommend moving here if you are looking forā€¦Ā See More >
        Manager

        9/8/2018

        Avana Grogans Mill Apartments
        Thank you again for taking the time to complete our online survey. We hope you have a great day! Sincerely, Sky Usher
        Review Author Icon

        Resident 528119

        Verified Resident ā€¢ 2018

        8/16/2018

        The management keeps losing the documents submitted, even the online ones. Had to sign the lease document multiple times. Doesn't pay the referral bonus on time and loses the documents. The routes for the backside apartments are not clear

          Manager

          8/22/2018

          Avana Grogans Mill Apartments
          I regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact me at (281) 367-0097. Sincerely, Sky Usher

          Updated Review

          Review Author Icon

          Resident 518804

          Verified Resident ā€¢ 2011 - 2018

          7/26/2018

          Office Staff doesn't care about you or any concerns you have about anything. After all 4 tires were stolen off my car they put a sticker on my car 2 hours later saying if not taken care of it would be towed. One ofā€¦Ā See More >
            Manager

            8/10/2018

            Avana Grogans Mill Apartments
            Thank you for taking the time to let us know about your recent experience. I'm disappointed to hear that you are not happy with our staff. I would love to schedule a time to meet with you in regards to this. I hope to hear from you soon. Sincerely, Sky Usher avanagrogansmillmgr@greystar.com
            Review Author Icon

            Resident 510232

            Verified Resident ā€¢ 2015 - 2018

            7/8/2018

            Old property and things stop working and they just put bandaid on the problems and never fix them. Water and hot water always being turned off. Always coming in your apt. for inspections. I do not believe they screen potential residents. They MAKE you purchaseā€¦Ā See More >
              Manager

              7/16/2018

              Avana Grogans Mill Apartments
              Hi, Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at (281) 367-0097 or avanagrogansmill@greystar.com. I look forward to speaking to you soon! Sincerely, Sky Usher
              Review Author Icon

              Resident 501314

              Verified Resident ā€¢ 2017 - 2018

              6/18/2018

              They have been great. The area is quiet and people are friendly. The office members are always smiling and helpful. When moving in I got the dates wrong and showed up 2 days early, they were still able to change my lease and get movedā€¦Ā See More >
                Manager

                6/25/2018

                Avana Grogans Mill Apartments
                Thank you for taking the time to let us know how we're doing. We hope you have a great day! Sincerely, Sky Usher
                Review Author Icon

                Resident 483043

                Verified Resident ā€¢ 2013 - 2018

                5/3/2018

                I rented the apartment sight unseen and it has lived up to my expectations. I appreciate the staff and maintenance is very good. I had to call the safety patrol only once and the deputies came quickly. All in all a veryā€¦Ā See More >
                  Manager

                  5/7/2018

                  Avana Grogans Mill Apartments
                  Thank you again for taking the time to let us know how we did. We hope you have a great day!
                  Review Author Icon

                  Resident 475783

                  Verified Resident ā€¢ 2018

                  4/13/2018

                  Mi experiencia hasta ahora ha sido excelente. Solo tengo un dia viviendo aca pero hasta ahora todo ha estado bien. Se siente un ambiente muy agradable dentro y fuera del apartamento. Debo resaltar la grata experiencia en los momentos de la negociacion. En todo momentoā€¦Ā See More >
                    Manager

                    4/16/2018

                    Avana Grogans Mill Apartments
                    Thank you again for taking the time to let us know how we did. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                    Review Author Icon

                    Mia_F

                    Resident ā€¢ 2018

                    4/4/2018

                    I have lived here for 10 years with my family. Itā€™s moderately quiet but can be very noisy if you live around one of the pool. My family found a few minor faults such as our dishwasher or hot water not working but maintenance wasā€¦Ā See More >
                      Manager

                      4/5/2018

                      Avana Grogans Mill Apartments
                      Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                      Review Author Icon

                      Resident 469456

                      Verified Resident ā€¢ 2018

                      3/28/2018

                      The apartment is near to school and over its near to office locations Avana Grogan's mill has two swimming pools and one kid pool. grill facilities available near pool management will provide the gas when you place a you have kids it'sā€¦Ā See More >
                        Manager

                        4/5/2018

                        Avana Grogans Mill Apartments
                        Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                        Review Author Icon

                        Resident 466321

                        Verified Resident ā€¢ 2017 - 2018

                        3/20/2018

                        We've created Service Request #282018-1 on 2/27/2018 that our washer doesn't work. Today is 3/19/2108 and we still don't have working washer. We've been waiting for 3 weeks and we really don't know when we will have the working washer in our apartments. Also we'veā€¦Ā See More >
                          Manager

                          4/5/2018

                          Avana Grogans Mill Apartments
                          Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 281-367-0097 or avanagrogansmill@greystar.com. We look forward to speaking to you soon!
                          Review Author Icon

                          Resident 465352

                          Verified Resident ā€¢ 2018

                          3/17/2018

                          Best experience! Everything is in good conditions, is a good place to live. Highly recommended! Oxana was very nice to me and explained me everything that i had to know about the rules, got the apartamento in excellent conditions to move in.

                            Manager

                            4/5/2018

                            Avana Grogans Mill Apartments
                            Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                            Review Author Icon

                            Resident 465332

                            Verified Resident ā€¢ 2016 - 2018

                            3/17/2018

                            Bad because of the safety and also we need improve the cleaning . We need Camaras, sheriff or gates to keep this community safe. We see a lot of strangers and many stories that could have been avoided with a camera. We care about ourā€¦Ā See More >
                              Manager

                              4/5/2018

                              Avana Grogans Mill Apartments
                              Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 281-367-0097 or avanagrogansmill@greystar.com so we can address your specific concerns. We look forward to speaking to you soon!
                              Review Author Icon

                              Resident 462425

                              Verified Resident ā€¢ 2017 - 2018

                              3/9/2018

                              The office never answers the phone when your calling and when you walk up there the staff are all sitting at their desk not doing anything. Poor customer service. Maintenance is very slow and seem to not know as much as they should.

                                Manager

                                4/5/2018

                                Avana Grogans Mill Apartments
                                Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 281-367-0097 or avanagrogansmill@greystar.com. We look forward to speaking to you soon!
                                Review Author Icon

                                Resident 453093

                                Verified Resident ā€¢ 2017 - 2018

                                2/13/2018

                                Overall have been satisfactory. My only complaint will be the problems with the hot water and the sewer service. The prices are really good and the maintenance team is EXCELLENT as well the office staff.

                                  Manager

                                  2/13/2018

                                  Avana Grogans Mill Apartments
                                  Thank you for taking the time to leave us feedback about your experience with us.
                                  Review Author Icon

                                  Resident 450718

                                  Verified Resident ā€¢ 2017 - 2018

                                  2/8/2018

                                  I will not recommend these apartments to anybody it is the most terrible experience live there. Water is always shut down and when it is back on, the water is yellow full of dirt. The pipes often brake and the dirty water from the toiletsā€¦Ā See More >
                                    Manager

                                    2/9/2018

                                    Avana Grogans Mill Apartments
                                    I regret to hear that you had this experience with us. I would love to speak to you in regards to your concerns. Sincerely, Sky Usher
                                    Review Author Icon

                                    Michael Gabriel Brooks

                                    Resident ā€¢ 2018

                                    2/1/2018

                                    The community is family oriented and the office staff is knowledgeable in their job function. The reason why I'm still a current residence is because of the environment and the price range of the apartments.ā€¦Ā See More >
                                      Manager

                                      2/4/2018

                                      Avana Grogans Mill Apartments
                                      Michael Gabriel Brooks, thank you so much for the positive review!
                                      Review Author Icon

                                      Resident 442981

                                      Verified Resident ā€¢ 2018

                                      1/20/2018

                                      Everyone here is friendly and courteous including staff. The application process was very easy and quick and I was approved same day. I like that I can pay online including doing a work order online. I was able to move in quickly with no problem.ā€¦Ā See More >
                                        Manager

                                        1/29/2018

                                        Avana Grogans Mill Apartments
                                        Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
                                        Review Author Icon

                                        Resident 442189

                                        Verified Resident ā€¢ 2015 - 2018

                                        1/18/2018

                                        the neighborhood its really quite the service is good but they need to take more compromise when the user needs his service. We have some request and one or two days after they come. some apartments needs art deco

                                          Manager

                                          1/29/2018

                                          Avana Grogans Mill Apartments
                                          We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Sincerely, Sky Usher
                                          Review Author Icon

                                          Resident 438892

                                          Verified Resident ā€¢ 2016 - 2018

                                          6/29/2018

                                          Most expensive place I've ever resided where my apartment reaches 80 degrees in the summer. Never had this problem living upstairs in cheaper apartments, then the maintenance tells me "there's nothing else we can do." Management did give me fan but it just blows theā€¦Ā See More >
                                            Manager

                                            1/29/2018

                                            Avana Grogans Mill Apartments
                                            Thank you for taking the time to leave us feedback about your experience with us.
                                            Review Author Icon

                                            Resident 436796

                                            Verified Resident ā€¢ 2005 - 2017

                                            1/3/2018

                                            EFFICIENT AND FRIENDLY OFFICE AND MAINTENANCE. THEY REALLY MAKE AN EFFORT TO ADDRESS ALL YOUR REQUESTS. THEY FREQUENTLY HAVE EVENTS FOR SOCIALIZING. THE COMPLEX IS WHAT IT IS BECAUSE OF HARD WORK AND DEDICATION FROM EVERYONE IN THE OFFICE AND MAINTENANCE, EVEN INā€¦Ā See More >
                                              Manager

                                              1/29/2018

                                              Avana Grogans Mill Apartments
                                              Thank you so much for the positive review!
                                              Review Author Icon

                                              Resident 434065

                                              Verified Resident ā€¢ 2017

                                              12/23/2017

                                              This is a nice apt home but a little limited on floor space and kitchen storage. Ground are kept clean but there are instances of lease enforcement(i.e.: number of dogs and weight for each apt unit. The curtain rule is not enforced. Shorts equipmentā€¦Ā See More >
                                                Manager

                                                1/29/2018

                                                Avana Grogans Mill Apartments
                                                Verified Resident, thank you so much for the positive review!
                                                Review Author Icon

                                                Resident 429040

                                                Verified Resident ā€¢ 2017

                                                12/8/2017

                                                Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 201 characters (including spaces), with the hope that youā€¦Ā See More >
                                                  Manager

                                                  1/29/2018

                                                  Avana Grogans Mill Apartments
                                                  Thank you so much for your high rating!
                                                  Review Author Icon

                                                  Resident 418203

                                                  Verified Resident ā€¢ 2017

                                                  11/13/2017

                                                  First of all, there must be better pest control in this area. I moved in on September 23rd, 2017 and have been living with 100s of roaches since then. I have complained multiple times but it seems like there's no solution to this.ā€¦Ā See More >
                                                    Manager

                                                    11/14/2017

                                                    Avana Grogans Mill Apartments
                                                    Verified Resident, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 367-0097.

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    Other
                                                    • Bark Park with Agility Equipment
                                                    • Business Center
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Gas Grilling Area
                                                    • Package Receiving Service
                                                    • Picnic Area
                                                    • Playground
                                                    • Pool
                                                    • Short Term Lease Available
                                                    • Walking Trails
                                                    • Yoga and Cardio Room
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                                                    Leasing

                                                    Welcome home to Avana Grogan's Mill!
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                                                    This community is managed by

                                                    Knightvest Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Knightvest Residential
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Avana Grogans Mill Apartments

                                                    March 2024

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                                                    Avana Grogans Mill Apartments is a 545 - 1,243 sq. ft. apartment in The Woodlands in zip code 77380. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Woodlands, Shenandoah, Spring, Magnolia, and Tomball.

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