Hazelwood Apartment Homes
#5,701 #4 #903

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Hazelwood Apartment Homes

1600 Rice Rd, Tyler, TX 75703
(146 Reviews)
$781 - $1,491/mo
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Move-In Specials

Lease Today and Receive $350 Off Your First Full Month PLUS Receive and Additional $250 Gift Card if You Move-in by 4/15. *Restrictions may apply, contact our l...

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Floor Plans & Pricing

Studio

S1

Studio, 1 Bath | 442 sq. ft.

$781 - $1,051

2 Available Units

See Floor Plan Details

1 Bedroom

A2

1 Bed, 1 Bath | 660 sq. ft.

$936 - $1,106

4 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 544 sq. ft.

$876 - $1,036

2 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,000 sq. ft.

$1,181 - $1,381

4 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,105 sq. ft.

$1,281 - $1,491

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.5

Safety

4.5

Office Staff

4.5

Maintenance

5.0

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.5 days

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Hazelwood Apartment Homes Reviews

(146)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2023

11/11/2023

Maintenance Team

Is an awesome helper and worker she will stop and help anyone if they ask or if she jus sees them in need the whole company is awesome and has grown to be more useful than other complexā€™s I have visitedā€¦Ā See More >
    Manager

    11/14/2023

    Hazelwood Apartment Homes
    It is our pleasure to provide such friendly and reliable service for a valued resident like you! Thanks for this validating feedback is validating, and please let us know if you have any questions in the future.
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    4/25/2023

    Maintenance manager

    This guy is amazing he has done all he could to fix our ac. It was messed up pretty bad before he got here. Our motor was burnt up and he said the new would be in soon. A day later he was back toā€¦Ā See More >
      Manager

      4/29/2023

      Hazelwood Apartment Homes
      Thank you for your great review of our outstanding maintenance service! We are always here for you.
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2023

      2/6/2023

      AVOID THIS COMPLEX ALL TOGETHER - SAVE YOURSELF THE TROUBLE

      One of my closest friends has lived here for over a year, has always paid his rent on time and always followed the rules. Unfortunately for him, management has been completely unreliable and dishonest. He has neglected to have hot water for TWO MONTHS now,ā€¦Ā See More >
        Manager

        2/9/2023

        Hazelwood Apartment Homes
        Thank you for bringing these concerns to our attention. Our team is aware of the hot water in our community, and we are working to improve and resolve this matter for our residents. We appreciate your review on behalf of your close friend, but we would love to connect with him directly and provide him with updates as well. Please have him stop by our office or email us at hazelwoodcm@porticopm.com. Thank you for your review.
        Review Author Icon

        anonymous

        Resident ā€¢ 2020 - 2021

        6/15/2021

        Dove tree is the worst place I have ever lived! The A/C always has problems, maintenance never fixes anything Iā€™m always told ā€œthey will be there tomorrow or the next dayā€ they never show up! The staff in the office is very rude and veryā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2021

          1/5/2021

          Loved Dove Tree ?? Just recently moved. I Had to relocate because of my job but It's a Great Place to call Home! Common Areas, parking area and Office Always Immaculate! The Manager Channel was Always So Welcoming and She Always Greeted Me with aā€¦Ā See More >
            Manager

            1/6/2021

            Dove Tree Apartment Homes
            Thank you for your kind words! We love hearing that our manager here at Dove Tree has had a huge contribution to making your stay with us excellent. We look forward to serving you for years to come. Welcome to your new home!
            Review Author Icon

            texashookem22

            prospective ā€¢ Visited 2021

            1/5/2021

            The manager Chennal, and all her staff there, were super friendly, and I really felt at home visiting there, theyā€™ve done a lot of work to upgrade the apartments and make them a great value for the money!ā€¦Ā See More >
              Manager

              1/5/2021

              Dove Tree Apartment Homes
              Thank you for 5-star rating! We strive to provide our residents with compassionate and friendly service in everything we do and are so happy to serve you. We appreciate you visiting us and hope to hear from you again!
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2021

              1/5/2021

              I love living here anytime I have an issue they get it resolved quickly Ms. Chennal was very helpful with my move in process if you are looking for a place to call home dove tree is the place to be trust me

                Manager

                1/5/2021

                Dove Tree Apartment Homes
                Hi there, thanks so much for taking the time to share your feedback with us! We will be sure pass your wonderful comments along to Chennal. We hope you'll call Dove Tree home for years to come!
                Review Author Icon

                anonymous

                Resident ā€¢ 2020

                4/27/2020

                I've lived here for three years and never have I had worse management and maintenance. My AC was out for 3 months and I had to live with my parents until it was fixed. My fridge has broken twice. My dishwasher leaks. And the waterā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020

                  2/21/2020

                  Worst apartment I've ever had. Constant problems with A/C that the tech said needed to be fixedwhich caused the Monthly Bill's to be so high, we could barely make it without needing to pay late. Both vehicles were burglarized and had items stolen. Someone evenā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    6/26/2019

                    This apartment complex is literally the worst! I told them way over a month in advance that I was moving and my apartment was not move in ready the day I moved in. I had to wait past my move in date to actually getā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2016 - 2017

                      3/10/2017

                      WISH I COLD GIVE NEGATIVE STARS. WORST COMPLEX, MANAGEMENT, & ESPECIALLY MAINTENANCE!!!! Takes forever to fix simple things. Never any hot water! Cold showers. Management is run by two immature idiots. One of which is never there & tells residents incorrect info. They'll try toā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2016 - 2017

                        2/8/2017

                        These apartments are completely unacceptable and borderline unlivable. On a six-month lease for the past five months we've had nothing but issues with zero response from the office to fix them. The new managers ( maybe 5 months working here) Mallory and Stephanie are completelyā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2016 - 2017

                          1/26/2017

                          Dovetree rented apartment to me knowing that they are not providing their tenets with hot water. The boiler has been out for over a year. I have been living here without hot water or a working stovetop for over a month. They are notā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2016

                            11/4/2016

                            Not a bad price for South Tyler but the maintenance does a terrible job. We have had our kitchen light out since we moved here in August. Our bathroom has a leak, not to mention broken tiles too. The apartment managers never seem to returnā€¦Ā See More >
                              Review Author Icon

                              john-ervin

                              Resident ā€¢ 2016

                              10/13/2016

                              I signed a 6 month lease and have three months to go. From day one I've had maintenance issues. When you put in a maintenance request they never send anyone out to even look at the problem, they just give excuse after excuse. Whatever youā€¦Ā See More >
                                Review Author Icon

                                unhappyresident952@gmail.com

                                Resident ā€¢ 2015

                                12/23/2015

                                For quite some time, the hot water has been an issue. In the past, the water was turned off regularly for various reasons, and they always said it was "to fix" the hot water. Well the hot water is still not fixed. We are expectedā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2015

                                  12/8/2015

                                  if you want to live somewhere where you fix everything on your own move here. I've been with out hot water for about a month and a half ever since it started getting cold the hot water just disappeared my neighbor tried to warn meā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2014 - 2015

                                    6/26/2015

                                    DO NOT MOVE IN HERE!!!!!! Since we have moved here it has been nothing but hell. Water issues, NO hot water, leaks, high utility bills, HORRIBLE property manager, HORRIBLE maintenance. I would not recommend this place to anyone. The property manager avoids everyone and their phoneā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014 - 2015

                                      4/6/2015

                                      Dove Tree has been the worst place to live EVER. We have had a leak and wet carpet for 5 weeks now. No one will fix the leak issue and no one will fix the soaking wet carpet. We have told the office staff andā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2014 - 2015

                                        2/17/2015

                                        ive lived in dovetree almost a year now and will not be renewing my lease since ive been here there has been a constant problem with the water i.e not having it or not having hot water, i recently called the office after the 4thā€¦Ā See More >
                                          Review Author Icon

                                          PAB1600

                                          Resident ā€¢ 2014 - 2015

                                          1/5/2015

                                          My family and I moved here at the end of October and they have been fantastic! The apartment is in great condition and what few things there were when we moved in they fixed immediately. They have been great about the financial situation my familyā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014

                                            10/28/2014

                                            I recently moved here with a friend of mine and have had no problems whatsoever. The staff was courteous and attentive and got us moved in quickly. I would highly recommend to anyone looking for an apartment.

                                              Review Author Icon

                                              bailee8boo

                                              Resident ā€¢ 2011 - 2014

                                              10/14/2014

                                              So thankful for the turn around at Dove Tree! We have had a ton of mangers and people in and out but finally we have a great staff in the office! Maintenance can sometimes take a little longer than expected but they seem to beā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2013 - 2014

                                                8/5/2014

                                                My fiancƃĀ© and I have lived at dovetree for 6 months so far. We have had to call maintenance twice this summer about our air conditioning. We have had to wait nearly 2-3 weeks for maintenance to come fix this problem each time, and itā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2014

                                                  7/31/2014

                                                  HORRIBLE!!!! My biggest problem is the maintenance people being able to come in the apartment when your not present, now I understand if it's an emergency but not to come in and look. If something breaks or isn't working be prepared to wait. Employees areā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 300. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 300. Rent: $25. Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Flexible Payment Options
                                                    • Grilling Area
                                                    • Pet Park
                                                    • Picnic Area
                                                    • Playground
                                                    • Pool
                                                    • Wi-Fi at Pool and Clubhouse
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                                                    Leasing

                                                    Your first step to better living.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Portico Property Management

                                                    B+
                                                    B+
                                                    Communities
                                                    65

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 146 number of votes by renters, Hazelwood Apartment Homes is currently rated 3 out of 5 stars.
                                                    Hazelwood Apartment Homes is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Hazelwood Apartment Homes is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Hazelwood Apartment Homes is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Hazelwood Apartment Homes is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Hazelwood Apartment Homes is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Hazelwood Apartment Homes is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.5 days to their community reviews in the past year.
                                                    Portico Property Management
                                                    Dogs Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $25
                                                    Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $25
                                                    Restrictions: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Lease Today and Receive $350 Off Your First Full Month PLUS Receive and Additional $250 Gift Card if You Move-in by 4/15. *Restrictions may apply, contact our leasing office for details.

                                                    Contact Property

                                                    Hazelwood Apartment Homes

                                                    March 2024

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                                                    Baths

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                                                    Hazelwood Apartment Homes is a 442 - 1,105 sq. ft. apartment in Tyler in zip code 75703. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $781 - $1,491. Nearby cities include Whitehouse, Chandler, Bullard, Lindale, and Winona.

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