#18,827 #14 #3,173

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Woodlands

400 Old Grande Boulevard, Tyler, TX 75703
(145 Reviews)
$739 - $971/mo
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Floor Plans & Pricing

1 Bedroom

Scarlet

1 Bed, 1 Bath | 657 sq. ft.

$739 - $872

3 Available Units

See Floor Plan Details

Honey

1 Bed, 1 Bath | 658 sq. ft.

$748 - $902

3 Available Units

See Floor Plan Details

Autumn

1 Bed, 1 Bath | 566 sq. ft.

$764 - $901

3 Available Units

See Floor Plan Details

Sienna

1 Bed, 1 Bath | 828 sq. ft.

$826 - $971

1 Available Unit

See Floor Plan Details

2 Bedrooms

Sandstone

2 Beds, 2 Baths | 946 sq. ft.

See Floor Plan Details

Bronze

2 Beds, 1 Bath | 834 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

1.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

4.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Woodlands Reviews

(143)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2019 - 2023

12/27/2023

Mold and Busted pipes

Lived in this apartment complex for almost 5 years. I have never been so happy to move put of a place in my life. Where to start with the constant problems. In the 4+ years I had 6 leaks in my apartment which destroyed carpet,… See More >
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anonymous

Resident 2022

5/31/2022

Horrible apartments

Since I've moved in back in February something has been wrong with my apartments the inside the outside the appliances. This apartment are so outdated and everything is falling apart and maintenance will come make a temporary fix but they never replaced or actually fix… See More >
    Review Author Icon

    Mustangchick15

    Resident 2009 - 2020

    10/14/2020

    I have been living here for 11 yrs. I definitely call this place my home or I wouldn't have stayed this long. The management staff and maintenance are amazing!! They always get the job done! They are all very professional and willing to address any… See More >

      Updated Review

      Review Author Icon

      Cam_B

      Resident 2020

      9/4/2020

      I see that they've removed our previous review. If we could give this property 0 stars, we would. No one picks up after their dogs, we constantly had to watch where we were walking to avoid stepping in dog poop. We paid an additional fee… See More >
        Manager

        9/25/2020

        Woodlands
        We are sorry to hear you are not pleased with our community. Please contact the office so we can address your concerns.
        Review Author Icon

        Resident 755833

        Verified Resident 2019 - 2020

        3/27/2020

        Not happy with the parking otherwise I'm very happy here. I like my apartment - it's very nice. The staff is great and maintenance is awesome. I just don't aporeciated having my Reserved parking spot conimually bumped by higher paying tenents. It's discourteous.

          Manager

          3/31/2020

          Woodlands
          Thank you for taking the time to write a review, we are happy to hear that you are pleased with our service. If you are experiencing issues with parking, please reach out and we will be happy to assist.
          Review Author Icon

          Resident 751322

          Verified Resident 2019 - 2020

          3/10/2020

          The front office staff are the best to work with! Maintenance staff is courteous and solves any and all issues that you may encounter! The neighbors are friendly, quite and our community joy to live in!

            Manager

            3/16/2020

            Woodlands
            Wow! Thank you for the kind words and awesome review. We appreciate all of our residents and strive to provide excellent service!
            Review Author Icon

            Resident 749577

            Verified Resident 2020

            3/4/2020

            I like the community. It makes me feel safe, the only thing I do not like about the apartment is there is no lighting in the bedrooms. I do like how the rooms are connected to the bedrooms with helps somewhat with the lighting in… See More >
              Manager

              3/16/2020

              Woodlands
              Thank you for taking the time to write a review of The Woodlands. We appreciate your feedback!
              Review Author Icon

              Resident 746729

              Verified Resident 2020

              2/23/2020

              The location bus perfect near most of the important amenities and my work The grounds are massive and safe for kids to play The rooms are of decent size Management is very supportive and is just a phone call away

                Manager

                3/16/2020

                Woodlands
                Thank you so much for the great review! We appreciate you taking the time to let others know of your experience.
                Review Author Icon

                Resident 746005

                Verified Resident 2019 - 2020

                2/19/2020

                Love it! It's been great to live here and the staff is amazing. Maintenance is quick to get things fixed and the ladies in the office have helped me multiple times. I would recommend moving here to anyone!

                  Manager

                  3/16/2020

                  Woodlands
                  Wow! We appreciate your kind words and are happy to hear that you love living at The Woodlands!
                  Review Author Icon

                  Resident 743664

                  Verified Resident 2020

                  2/10/2020

                  The Staff is more than helpful to get you set up and in your new apartment. They do help and are quick with any problems you have. The parking is kind of stressful and if you do want to park in front of your building… See More >
                    Manager

                    2/14/2020

                    Woodlands
                    Hello, thank you for your kind words. It makes us happy to know that providing our prospects and residents the best management service we can offer is paying off. If we can make your life easier, then we have truly done our job! If there is any other way we can help you, don’t hesitate to reach out.
                    Review Author Icon

                    Resident 734332

                    Verified Resident 2019 - 2020

                    1/7/2020

                    I have not lived in these apartments for long but so far they have been nice. The only issue I've encountered so far is being told I was getting an updated kitchen in my apartment but did not receive that. The kitchen is not bad,… See More >
                      Manager

                      1/22/2020

                      Woodlands
                      Thank you for taking the time to review our community. We're so happy you choose to call The woodlands home! Each apartment comes with a unique set of amenities.Please stop by the office so was can discuses making yours a perfect fit .
                      Review Author Icon

                      Ryanspaans

                      Resident 2018 - 2019

                      12/28/2019

                      The office staff are liars. There are constant maintenance issues which seemingly nobody cares about unless you call after not having maintenance respond to the request. The neighbors next door moved out and left their water running out of their washing machine outlet and it… See More >
                        Manager

                        1/3/2020

                        Woodlands
                        Thank you for taking the time to write a review. We are sorry to hear you have not been pleased with your experience at The Woodlands, as we do strive to provide an exceptional living experience for all of our residents. If you have any questions or concerns about your move out statement, please contact the office. Our Team would be happy to go over it with you.
                        Review Author Icon

                        Resident 726959

                        Verified Resident 2019

                        12/11/2019

                        I went in to this apartment complex to see it because I was moving for work and the staff was very friendly and helped me out with everything that I needed. They also have helped out my employees that had questions.

                          Manager

                          12/20/2019

                          Woodlands
                          Hello, Thank you for choosing to call the Woodlands- Tyler home! We appreciate you taking the time to review our community and referring your employees. Don't forget about our resident referral program. You can receive $200 off rent for referring friends to live at The Woodlands.
                          Review Author Icon

                          Resident 726952

                          Verified Resident 2019

                          12/11/2019

                          Overall smooth process especially being out of state to relocate some issues with the apartment but maintenance came the next day and fixed most of the issues but i like It so far and the staff is great

                            Manager

                            12/20/2019

                            Woodlands
                            Hello, Welcome to TX and The Woodlands-Tyler. Thank you for taking the time to review our community.
                            Review Author Icon

                            Jessica_L668

                            Resident 2019

                            11/8/2019

                            Literally the worst renting experience of my life. I have rented in 4 different locations in ETX, hands down the worst one. Horrible customer service. They lie about hidden fees. When you move in they will tell you that water is included, that's false; they… See More >
                              Manager

                              11/8/2019

                              Woodlands
                              Jessica , Thank you for taking the time to review our community. We would like to discuss any issues you are experiencing in greater detail and encourage you to contact the office. We are here to help and apologize if your experience has not been what we strive to achieve.
                              Review Author Icon

                              Resident 711242

                              Verified Resident 2019

                              10/28/2019

                              The woodlands is a wonderful place to live. The staff is professional, and very attentive. The residents are extremely kind and welcoming. For the life of me I am unable to think of a single complaint. Also it's in the middle of town so everything… See More >
                                Manager

                                10/29/2019

                                Woodlands
                                Hi, Thank you for your kind review! We're so happy to hear that our community has been such a great fit for you. We hope you continue to call The woodlands home for many more years.
                                Review Author Icon

                                Resident 704177

                                Verified Resident 2019

                                10/7/2019

                                This is an awesome community. Everyone is helpful and friendly. Maintenance is quick to respond. It's located near all major shopping and food venues. I love it here. I would recommend The Woodlands to anyone.

                                  Manager

                                  10/8/2019

                                  Woodlands
                                  Hello, *Thank you so much for your kind words. We pride ourselves on taking great care of our residents. We are pleased to learn that we have provided you with the level of service that you deserve. Thank you for calling The Woodlands home.
                                  Review Author Icon

                                  Resident 697005

                                  Verified Resident 2019

                                  9/18/2019

                                  Friendly staff, great area. Great value for the rent. You won't find a better community for this price. Especially in Tyler. Located right off of Broadway it barely takes any time to get to shopping centers and restaurants.

                                    Manager

                                    9/26/2019

                                    Woodlands
                                    Thank you for your awesome review! And thank you for calling The Woodlands home!
                                    Review Author Icon

                                    Resident 668081

                                    Verified Resident 2018 - 2019

                                    7/22/2019

                                    Love this apartment complex! It's very clean, quiet, and in a good location. The units are spacious and very homey! The office staff and maintenance workers are quick to resolve any issue I have had! Definitely recommend!

                                      Manager

                                      7/29/2019

                                      Woodlands
                                      Thank you for your kind review! We're so happy to hear that our community has been such a great fit for you and that you find our community clean, convenient, and welcoming. Please let us know if you need anything!
                                      Review Author Icon

                                      HollyG1111

                                      Resident 2019

                                      7/11/2019

                                      I have lived here 8 months & moves here to get away from a crazy ex... I asked If I could Leave the apartment sticker off due to him popping up at my jobs etc I didn't want him knowing where I lived. They said… See More >
                                        Manager

                                        7/29/2019

                                        Woodlands
                                        Hi Holly, We appreciate you taking the time to review our property and let us know about the experiences you've had. We apologize if they haven't lived up to your expectations. Residents are required to have a perking sticker clearly displayed at all times. The stickers do not say the community name or advertise where you live.
                                        Review Author Icon

                                        Resident 658248

                                        Verified Resident 2019

                                        6/28/2019

                                        The staff have been so incredibly attentive and helpful during my move-in process. This was my first time moving out-of-state, and it was comforting to know that my questions and concerns could be addressed in a timely manner, without being physically present prior to move-in.… See More >
                                          Manager

                                          7/3/2019

                                          Woodlands
                                          Thank you so much for your review, we appreciate you taking the time to let others know your experience at The Woodlands. We are happy that you chose us as your new home and look forward to keeping you as a resident for years to come!
                                          Review Author Icon

                                          Jkiddee

                                          Resident 2019

                                          6/27/2019

                                          So this is a review I hope people read and I also hope it changes someones mind about moving here. We have lived here for almost 5 years and in my opinion been pretty good tenants., We have gone through 3 different management companies /… See More >
                                            Manager

                                            7/8/2019

                                            Woodlands
                                            We sorry to hear we did not meet your expectations. If you are still experiencing issues, please contact the on site team and they will be happy to help.
                                            Review Author Icon

                                            Resident 656661

                                            Verified Resident 2019

                                            6/24/2019

                                            We have had an incredible experience at The Woodlands. We first leased under the previous owners, and had a somewhat negative experience due to misinformation about our lease and apartment. BH Mgmt. took over about halfway through, and were always ultra-responsive and helpful. After our lease… See More >
                                              Manager

                                              6/25/2019

                                              Woodlands
                                              Thank you so much for this outstanding review of our community and team!! We strive to provide an excellent level of living at The Woodlands, and it is refreshing to hear we exceeded your expectations. We are so happy you chose to come back home to The Woodlands, and hope to keep you here for years to come!
                                              Review Author Icon

                                              Resident 654651

                                              Verified Resident 2019

                                              6/19/2019

                                              These are nice apartments. I don't have any problems with anything. The staff is nice and helpful. The maintenance people fix things in a reasonable amount of time. I don't have any negative things to say.

                                                Manager

                                                6/25/2019

                                                Woodlands
                                                We are glad to hear you are happy with our community! Thank you for your 5 star review of The Woodlands!
                                                Review Author Icon

                                                Resident 654558

                                                Verified Resident 2019

                                                6/19/2019

                                                Nice area/community . office is easy to get in contact with and they ladies are organized. Which is important to me because I'm always on go. We went over some of my initial concerns with the apartment and they put a work order in… See More >
                                                  Manager

                                                  6/25/2019

                                                  Woodlands
                                                  Thank you for taking time to review our community. We are happy that our team has met your expectations!! We appreciate the 4 star review!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Covered Parking
                                                  • Off Street Parking Available
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                    Less Info
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                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Accessible Features
                                                  • Air Conditioning
                                                  • Black Appliances
                                                  • Breakfast Bar
                                                  • Built-in Bookcases
                                                  • Business Center
                                                  • Carpet
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • Courtyard
                                                  • DishWasher
                                                  • Electric Range
                                                  • Fitness Center
                                                  • Gas Heat Included
                                                  • High Ceilings
                                                  • High-Speed Internet
                                                  • In-sink Kitchen Disposal
                                                  • Large Closets
                                                  • Linen Closets
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Patio
                                                  • Pet-Friendly Community
                                                  • Pool
                                                  • Public Transportation
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • Social Wellness Programs
                                                  • Spin Bike Room
                                                  • Stainless Steel Appliances
                                                  • Sundeck
                                                  • Trash Removal Included
                                                  • Valet Trash Service
                                                  • Vinyl Flooring
                                                  • Water and Sewer Included in Rent
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                                                  Leasing

                                                  The Woodlands is the apartment you ve been looking for in Tyler, TX. With comfortable one- and two-bedroom homes complete with washers and dryers, built-in bookshelves, and air conditioning, you re guaranteed to find a place to live with a lifestyle to love. What s more, as a member of the community you ll also have access to covered parking and our resort-style swimming pool. Find a home at The Woodlands, where living more is the new standard.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 10:00 AM - 06:00 PM
                                                  • Tuesday - Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  BH Management Services, Inc.

                                                  D+
                                                  D+
                                                  Communities
                                                  241

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?
                                                  Psinglemam
                                                  Answered on: 05/14/2018
                                                  A: 100/month. Very old heating and cooling units.

                                                  Frequently Asked

                                                  Based on 145 number of votes by renters, Woodlands is currently rated 3.4 out of 5 stars.
                                                  Woodlands is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Woodlands is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Woodlands is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Woodlands is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Woodlands is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Woodlands is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  BH Management Services, Inc.
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed Restrictions Apply
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed Restrictions Apply
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  Woodlands

                                                  March 2024

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                                                  Baths

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                                                  Woodlands is a 566 - 946 sq. ft. apartment in Tyler in zip code 75703. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $739 - $971. Nearby cities include Whitehouse, Chandler, Bullard, Lindale, and Winona.

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