The Residence at Central Texas Marketplace
#15,957 #11 #2,717

What is epIQ?

The Residence at Central Texas Marketplace

5210 Bagby Avenue, Waco, TX 76711
(34 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Call us TODAY for our updated special!

Floor Plans & Pricing

1 Bedroom

A1 Roper

1 Bed, 1 Bath | 754 sq. ft.

5 Available Units

See Floor Plan Details

2 Bedrooms

B1 Stetson

2 Beds, 2 Baths | 1,088 sq. ft.

5 Available Units

See Floor Plan Details

3 Bedrooms

C1 Wrangler

3 Beds, 2 Baths | 1,274 sq. ft.

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.5

Office Staff

1.0

Maintenance

1.5

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Residence at Central Texas Marketplace Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2023

10/19/2023

Fees! Fees! Fees! Bait-and-Switch on more Fees!

DO NOT RENT HERE !! The FEES increased after the 1st Month. The old Bait-and-Switch routine. This place is in a state of disrepair. It’s not worth all the trouble. Dogs barking at 1 & 2 am. Dead tree stumps left beside a walking path.… See More >
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    4/30/2023

    Do not live here

    Horribly managed. Maintenance takes weeks or months. Office staff refuse to respond to emails or answer the phone. Police called on numerous occasions for stalking, fights, and noise complaints. The community has went down the drain and there is no effort put towards providing a… See More >
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      9/29/2021

      Stay away! I only lived here a year and was impressed with the overall look of the complex when I moved in, however all of that changed in just a year. The office is only open during the week now, how do they expect to… See More >
        Review Author Icon

        anonymous

        Resident 2018 - 2020

        6/4/2020

        The current staff here is terrible. Good luck getting them to answer the phone during business hours. Maintenance cant be trusted. They entered my apartment to fix something when I wasn't there and they went through my personal things. Management didn't want to believe me… See More >
          Review Author Icon

          anonymous

          Resident 2018

          7/9/2018

          Legitimately just filling this out to give Brian Sauro the excellent review he has earned. I actually live at Luxe at 1300, to be clear. Not the biggest fan of everybody else with Luxe right now, but Brian is awesome. My AC stopped working today.… See More >
            Review Author Icon

            Margaret_S803

            Resident 2018

            1/26/2018

            My husband and I love these apartments. The service is great. When renewing our lease, we mentioned some minor irritation with our the toilet in our master suite and poor water pressure with our kitchen sink sprayer. We has NO expectation of coming home to… See More >
              Review Author Icon

              Ashleigh_H

              Resident 2013 - 2018

              1/18/2018

              Maintenance staff is wonderful. Front office staff has never returned a single phone call. ...........................................................

                Review Author Icon

                Thankful Resident

                Resident 2010 - 2018

                1/15/2018

                This community and the staff that runs it is AMAZING! The grounds are kept up, the property manager cares about the people in this community and the maintenance team is very prompt. I have lived here a lot longer than most and longer than most… See More >
                  Manager

                  1/15/2018

                  The Residence at Central Texas Marketplace
                  Thank you very much for your Review. We appreciate your kind words and want to continue to provide the service you deserve.
                  Review Author Icon

                  jennyjjp132

                  Resident 2017 - 2018

                  1/13/2018

                  Management and maintenance staff are completely incompetent. Changing a light bulb takes anywhere from 2 weeks to a month for these guys (but only after having to stop by the office 5 times, send 10 emails and call about 20 times to follow-up on the… See More >
                    Manager

                    1/15/2018

                    The Residence at Central Texas Marketplace
                    Good Afternoon, Thank you for your review. I would love to meet with you to see if we can correct some of these issues. Please give me a call at your earliest convenience or come by the office. We want you to love your home and be happy to come home. I look forward to hearing from you soon.
                    Review Author Icon

                    Averystaitai

                    Resident 2018

                    1/9/2018

                    Great place if you don't mind living with cockroaches. The office staff, especially the manager, are incompetent and rude. The units are very out-dated. They advertise these apartments as luxury living. That is a joke. The only reason I stay is because I don't want… See More >
                      Manager

                      1/15/2018

                      The Residence at Central Texas Marketplace
                      Thank you for you Review. I am sorry that you are having trouble with your unit. I would love to sit down with you and go over what we can do to improve your home. Please call or come by the office at your earliest convenience so that we can discuss the issues and correct them.
                      Review Author Icon

                      Stdcrd12

                      Resident 2017

                      9/18/2017

                      Horrible office staff. Contacted several times about the same issues and no resolution. Stayed in a apartment that they could not get a cat urine smell out of, then still had the nerve to try to charge me extra cleaning fee. We left the apartment… See More >
                        Review Author Icon

                        cf456

                        Resident 2012 - 2013

                        5/20/2015

                        Lived alone in a 2-2 on second floor of building 5 for 9 months and loved it. Great pool, great staff, very good deal.

                          Review Author Icon

                          Resident 138688

                          Verified Resident 2015

                          3/5/2015

                          The only apartments near Waco(non-baylor) I would rent from- The Retreat, The Residence, The Riviera(China Spring), Saddlebrook(Hewitt) and the new complex in Hewitt. The Retreat is expensive for Waco but it's high quality for Waco. I've known a few people who have lived at… See More >
                            Review Author Icon

                            Resident 138510

                            Verified Resident 2014 - 2015

                            3/5/2015

                            My husband and I love living at this complex. All of our neighbors are kind and friendly and the staff are extremely helpful! I've lived in other places in town and this is the best living experience by far. Wonderful amenities, pet friendly and great… See More >
                              Review Author Icon

                              Resident 136981

                              Verified Resident 2014 - 2015

                              2/25/2015

                              Staff is very helpful and professional. Everything gets done on a timely fashion. They are very understanding about our needs and try their best to help us and make our stay very comfortable here. I like this place very much. I would definitely recommend seeing… See More >
                                Review Author Icon

                                Resident 134998

                                Verified Resident 2015

                                2/17/2015

                                The community is an outstanding place! I'm very pleased to have moved here and am IMPRESSED with the precision, friendliness, community, and care that this management and apartments have! I would give nothing more than a 5 star rating overall!

                                  Review Author Icon

                                  Resident 133510

                                  Verified Resident 2015

                                  2/10/2015

                                  The staff at The Retreat, from the Manager to the Maintenance and grounds personnel, are all extremely capable and customer oriented. From the time we first visited The Retreat, to the present time, we were treated with respect in a genuinely friendly manner by all… See More >
                                    Review Author Icon

                                    Resident 131104

                                    Verified Resident 2014 - 2015

                                    1/30/2015

                                    The Retreat at Central Texas Marketplace has great quality and luxury apartments with amazing amenities. The staff is friendly and efficient and it is a joy to live here. The pet policy makes for a great environment with lots of pet friendly people… See More >
                                      Review Author Icon

                                      Resident 119545

                                      Verified Resident 2014

                                      12/24/2014

                                      It's a great gated community. The units are clean and taken care of. The extras are also great. A dog park, pool and washers and dryers are wonderful to have. Being a gated community makes me feel even more safe. We were very pleased with… See More >
                                        Review Author Icon

                                        Resident 116938

                                        Verified Resident 2014

                                        12/10/2014

                                        Excellent place to live in the Waco area. The apartments are very spacious and accommodating. The staff and management are.eager.to assist residents. The apartments are conveniently close to a multitude of shopping and dining. If looking for a nice place to live look no further.

                                          Review Author Icon

                                          Resident 112875

                                          Verified Resident 2012 - 2014

                                          11/17/2014

                                          This has been a great place to live. I have had no complaints in the two and a half years I've been here. Very quiet and we'll maintained. Professional staff is very prompt and courteous. I would definitely recommend the retreat to others that I… See More >
                                            Review Author Icon

                                            Resident 108936

                                            Verified Resident 2013 - 2015

                                            2/25/2015

                                            It serves its purpose well. Good location, nice size; however i do live in a two bedroom by myself and could not see myself living in that size space with another person. I don't have a lot of complaints, other than the cost is pretty… See More >
                                              Manager

                                              10/29/2014

                                              The Residence at Central Texas Marketplace
                                              The Staff here at The Residence would like to thank you for your review. We are happy you enjoy living here as much as we enjoy having you.
                                              Review Author Icon

                                              anonymous

                                              Resident 2014

                                              10/11/2014

                                              Nice property but needs some major improvements. Most nights there is no parking by my building and I end up parking two buildings away and people who are not disabled park in the handle cap spaces which management does nothing about. A lot of the… See More >
                                                Manager

                                                10/13/2014

                                                The Residence at Central Texas Marketplace
                                                We are sorry to hear about your unpleasant experience. Please know that the office is always available to take your calls and it is our duty to work with you to resolve any issues you may have. We do have an after hours courtesy officer that can be reached at any time after office hours and if informed immediately, he can intervene in situations like you listed. Unfortunately there is not much we can do if we are informed after the incident. Thank you for your feedback. We are always open to ideas on how to improve the property and your living experience.
                                                Review Author Icon

                                                Resident 103331

                                                Verified Resident 2014

                                                10/6/2014

                                                I like the community and overall services.. the only item I mentioned while renewing my agreement, is about the AC fans noise. The fans are located just by the side of bed room and it's not quite. I have requested office admin to do anything… See More >
                                                  Manager

                                                  10/13/2014

                                                  The Residence at Central Texas Marketplace
                                                  Thank you for your kind comments. I am sorry to hear about the AC fan noise disturbing you at night..... I would love to speak with you and see if you have any suggestions on how we can help correct this issue....possibly installing a ceiling fan for you?? Thank you again!
                                                  Review Author Icon

                                                  Resident 99262

                                                  Verified Resident 2013 - 2014

                                                  9/19/2014

                                                  I like it here because it is very clean and up kept. The staff is very professional. Always a smile on their faces. Just painted the place and it looks great. Fast response to maintenance items. Folks here are all… See More >
                                                    Manager

                                                    10/13/2014

                                                    The Residence at Central Texas Marketplace
                                                    We are so happy you chose to live at The Residence at Central Texas Markeplace! We are lucky to have such an awesome staff and we are honered to serve our residents. Thank you again for your comments as well as your continued residency.

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $250. Rent: $30. Restrictions: Breed restrictions apply; please contact the office with any questions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $250. Rent: $30. Restrictions: Breed restrictions apply; please contact the office with any questions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' Ceilings
                                                    • Balcony or Patio
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Convenient to CTM Mall
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gourmet Kitchen
                                                    • High-Speed Internet
                                                    • Internet Access
                                                    • One, Two and Three Bedroom Apartments
                                                    • Online Payments Accepted
                                                    • Pool
                                                    • Walk In Closets
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    The Residence at Central Texas Marketplace is located among prime commercial real estate in Waco. Nestled between Central Texas Marketplace, Waco's own outdoor retail shopping center, and Cottonwood Golf Course. The Residence is the community for residents who want easy access to all of the entertainment Waco has to offer. We are minutes from Baylor University, McLane Stadium, Downtown, Lake Waco, and Cameron Park Zoo. Your commute will never be easier with easy access to Highway 6 and I-35 and plenty of dining options along the way like Brazo s Bar and Bistro and Kitok Restaurant. The Residence at CTM is a gated community comprised of beautiful greenbelts and landscaping with one, two, and three-bedroom floorplans. Each apartment home has tall 9-foot ceilings, spacious closets, private patios or balconies, and cozy fireplaces for the cooler months. Our amenities can t be beat with our gorgeous, refreshing pool and a fitness center to stay in shape. Also, take advantage of our executive business center and keep your car sparkling with our own personal car wash. Stop by The Residence at CTM today to see what you have been missing!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 34 number of votes by renters, The Residence at Central Texas Marketplace is currently rated 4 out of 5 stars.
                                                    The Residence at Central Texas Marketplace is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Residence at Central Texas Marketplace is rated 1.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Residence at Central Texas Marketplace is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Residence at Central Texas Marketplace is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Residence at Central Texas Marketplace is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    The Residence at Central Texas Marketplace is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $30
                                                    Restrictions: Breed restrictions apply; please contact the office with any questions.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $30
                                                    Restrictions: Breed restrictions apply; please contact the office with any questions.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Call us TODAY for our updated special!

                                                    Check Availability

                                                    The Residence at Central Texas Marketplace

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    The Residence at Central Texas Marketplace is a 754 - 1,274 sq. ft. apartment in Waco in zip code 76711. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Hewitt, Lorena, Venus, Mc Gregor, and West.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.