#6,449 #3 #1,051

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Baystone

800 W Nasa Pkwy , Webster, TX 77598
(92 Reviews)
$986 - $1,176/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 665 sq. ft.

$986 - $1,051

3 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom | 1 Bath

2 Beds, 1 Bath | 900 sq. ft.

$1,046 - $1,099

3 Available Units

See Floor Plan Details

Two Bedroom | Two Bath

2 Beds, 2 Baths | 1,045 sq. ft.

$1,126 - $1,176

3 Available Units

See Floor Plan Details

Two Bedroom | 1 Bath

2 Beds, 1 Bath | 900 sq. ft.

$1,056

2 Available Units

See Floor Plan Details

3 Bedrooms

Three Bedroom | Two Bath

3 Beds, 2 Baths | 1,340 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

3.4

Safety

2.9

Office Staff

3.6

Maintenance

4.0

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.36 days

View Community Timeline
View Community Timeline

Baystone Reviews

(92)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1212910

Verified Resident 2022 - 2023

12/30/2023

Experience here has been regular. There is nothing spectacular at all here. It's more of a subpar community if you don't mind a little rough around the edges. In my opinion it doesn't feel like the management or owners would want to improve the community… See More >
    Manager

    1/2/2024

    Baystone
    Thank you for your review. We want to ensure your experience is not average but worth five stars. We want to discuss your observations further so we may take appropriate action to address them. Please contact us at baystone@rreafresidential.com. We look forward to assisting you.
    Review Author Icon

    Resident 1212858

    Verified Resident 2018 - 2023

    12/30/2023

    It's okay, but the new management is not that good. They have messed up on the pest control by getting the appt # wrong (three) times. And the water is being cut off often to fix neverending repairs. Uncaring attitudes are a normal occurrence in… See More >
      Manager

      1/2/2024

      Baystone
      Thank you for taking the time to leave a review. The quality of your experience is important to us, so we regret reading that you do not feel you have received exceptional service from our team and that some of the recent maintenance issues have caused you inconvenience. If you have not already, we invite you to please contact us at baystone@rreafresidential.com so we may address these concerns. We appreciate your residency. Thank you.
      Review Author Icon

      Resident 1195367

      Verified Resident 2023

      11/2/2023

      There's never anywhere to park. My apartment is crawling with roaches. When I signed up I was told the fee was a certain amount ($200) then when it was time to pay, the amount was changed to ($500) for no reason. Every month my utility… See More >
        Manager

        11/4/2023

        Baystone
        Our team appreciates that you have brought forward these concerns. We regret to learn of your discomfort in our community and would like to work with you directly to increase your satisfaction. Please get in touch with us at baystone@rreafresidential.com at your convenience. Thank you.
        Review Author Icon

        Resident 1177965

        Verified Resident 2018 - 2023

        9/7/2023

        Its a good place to live. No one bothers you, everyone is friendly. Only issue my family has is the outdated appliances, and sometimes there is no parking, but other than that it has been a great experience.

          Manager

          9/12/2023

          Baystone
          It is great to hear that our peaceful surroundings provide you and your family with comfort and stress-free living. We welcome your feedback about the appliances in your home and the availability of parking, and we will share this internally for review. Thank you for your time!
          Review Author Icon

          Resident 1172474

          Verified Resident 2023

          8/21/2023

          It's been fair communication needs to be better with management when issues arise like when the hot water isn't working or the gate is broken, or when the pools are closed for an extended time be informative.

            Manager

            8/25/2023

            Baystone
            We appreciate your feedback as we strive to keep our residents alerted of any kind of service interruption, and will share this with our team for review. Please reach out to baystone@rreafresidential.com if there is any additional way we may improve your comfort.
            Review Author Icon

            Resident 1169953

            Verified Resident 2022 - 2023

            8/14/2023

            The crew and staff incharge of caring for the apartments and grounds are great. They do what they need to do and what they can do as quickly as possible. Some neighbors are better than others, but you'll find that anywhere.

              Manager

              8/16/2023

              Baystone
              Your favorable review has brightened our day. Our maintenance team works hard and does not always get the recognition they deserve. So they will be thrilled when we pass along your compliments. Thank you!
              Review Author Icon

              Resident 1157527

              Verified Resident 2016 - 2023

              7/8/2023

              I'm living here at baystone apartment from last 8 years and I have no plan to move out. The simple reason of this bond is excellent customer service. From leasing, rent payment and service request everything is online. Most service requests are performed next day… See More >
                Manager

                7/12/2023

                Baystone
                We are delighted that our quick and courteous service appeals to you, as our residents and their comfort are always paramount to us. We appreciate your loyalty and look forward to continuing to serve you well.
                Review Author Icon

                Resident 1156902

                Verified Resident 2019 - 2023

                7/6/2023

                Ha sido una experiencia bonita, la comodidad la atenci?n de los hombres de mantenimiento, la amabilidad el respeto realmente me siento en familia la comunicaci?n que tienen los miembros de la oficina muy profesionales y nos mantienen al tanto de lo qu? pasa a nuestro… See More >
                  Manager

                  7/21/2023

                  Baystone
                  ¡Gracias por hacernos saber de su maravillosa experiencia! Nos complace que nuestro servicio receptivo y la buena comunicación cumplan con sus expectativas. Te apreciamos.
                  Review Author Icon

                  Resident 1156753

                  Verified Resident 2019 - 2023

                  7/6/2023

                  This apartment complex is a low quality option for those who can't afford better. The plumbing is subpar and constantly being repaired. They no longer treat for fleas outside and their attempts to prevent bug infestations inside have had little to no effect. Security is… See More >
                    Manager

                    7/21/2023

                    Baystone
                    Thank you for raising these concerns about our community's upkeep, pest control, and well-being. These descriptions do not appear to be in line with our expectations. We welcome the opportunity to gather more details about your experiences and explore ways to improve your peace of mind. Please contact us at baystone@rreafresidential.com. We look forward to hearing from you soon.
                    Review Author Icon

                    Resident 1138874

                    Verified Resident 2021 - 2023

                    5/8/2023

                    Pretty good . Service requests handled quickly. Friendly staff. Grounds kept clean. Quiet. No problem with packages left at door. Facilities maintenance well. Laundry room has lots of units. Very affordable.

                      Manager

                      5/11/2023

                      Baystone
                      Your compliments for our comfortable and well-kept community have made our day! We strive to deliver reliable service and peace of mind, and it means so much to earn your praise. Thank you.
                      Review Author Icon

                      Resident 1137975

                      Verified Resident 2020 - 2023

                      5/6/2023

                      Baystone apartments are nice and spacious. It's quiet and the property is always maintained. The maintenance team is very nice and fixes things the next day. Work orders are taken care of very fast. Cynthia the property manager and her assistant are very nice and… See More >
                        Manager

                        5/9/2023

                        Baystone
                        Our residents and their comfort are our priority, and it means so much to know that Cynthia and her assistant help you feel well cared for. Thank you for your compliments on our upkeep, apartment home designs, and responsive maintenance service.
                        Review Author Icon

                        anonymous

                        Resident 2016 - 2021

                        4/7/2021

                        I have lived here a good while in two different units. I can tell you a couple of things. Pros: - Maintenance staff is awesome and has fixed everything from broken AC, tons of loose power outlets, leaky sink, busted deadbolt, light/electrical issues, dishwasher issues,… See More >
                          Review Author Icon

                          anonymous

                          Resident 2020

                          5/28/2020

                          Do not live here, they have been notified of mice situation for months and have not taken care of the issue it's beyond disgusting and unsanitary When it rains it floods so make sure you have insurance on your vehicle… See More >
                            Review Author Icon

                            anonymous

                            Resident 2014

                            11/9/2019

                            Living in these apartments was the worst for my family. Make sure to visit the place in the evening before deciding on living here. Their priority is for the main office to look nice at first glance. Fixing any issues inside of the actual apartment… See More >
                              Review Author Icon

                              anonymous

                              Resident 2019

                              4/25/2019

                              Staffing needs to take a few more classes on customer service. Don't fall for the smiles at the door, these women don't give two shits about your concerns just need to make their paychecks. Pot holes everywhere and when it rains the apartments look so… See More >
                                Review Author Icon

                                Eric_W976

                                Resident 2018 - 2019

                                3/22/2019

                                POTENTIAL RENTER BE AWARE!!!!!! From my experience The management especially (Janae) is terrible, disrespectful, rude, verbally and physically aggressive. The old management was good, but since Janae(shes still there(3/22/2019)) and her ever changing team took control, things went downhill from there. Two of her former… See More >
                                  Review Author Icon

                                  Jaida_C

                                  Resident 2016 - 2019

                                  1/9/2019

                                  Very understanding and tries to resolve the problem. We currently moved and are loving the new apartment we appreciate everything they do for us. And will continue to live here and recommend friends and family

                                    Review Author Icon

                                    Classic_L

                                    Resident 2018

                                    11/15/2018

                                    Extremely prompt and friendly maintenance crew! Safe neighborhood for kids, upkept apartments, low noise levels, friendly neighbors, I'd definitely renew if it wasn't for a new job location. The staff keeps everyone updated on everything going on so everyone is on the same page. (Repairs,… See More >
                                      Review Author Icon

                                      Shaunte021811

                                      Resident 2017 - 2018

                                      10/11/2018

                                      I love living here! Yes they have construction going on only because they are renovating to Make it even better. For a single mom with 2 kids it's very affordable. And I am right down the street from the daycare and the school. The office… See More >
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                                        Madonna_C

                                        Resident 2018

                                        4/25/2018

                                        The staff is very helpful and friendly. The work orders are completed in a timely fashion. The interior of the apartments are very nice. There are a lot of kids in the complex, so it can get a little noisy at times. If you have… See More >
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                                          Mlowe8

                                          Resident 2015 - 2017

                                          4/20/2018

                                          Lived here just over 2 year and enjoy the living. The office lady Ebone McMillan is very professional and knowledgeable of her job. She always made me feel comfortable coming to her with questions. Maintenance was very quick about fixing things

                                            Review Author Icon

                                            Moursy1973

                                            Resident 2017 - 2018

                                            4/17/2018

                                            Mud everywhere, in the parking lot all of the ground, pool is dangerous need maintenance, apartment cleaned my refrigerator is being stabilized with a 2 x 4. Apartment complex floods every time it rains and nothing is being done about it .

                                              Review Author Icon

                                              anonymous

                                              Resident 2016 - 2017

                                              12/12/2017

                                              I been here over a year and the apartment manager and her staf are very professional and prompt to any thing was asked of them , they always steadfast to any issues I think this is propert under tromendez renavation after the hurricane it's unfair… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2017

                                                11/6/2017

                                                DO NOT MOVE HERE. I have lived here 6 months out of my 12 month lease so far and this place is horrible. I wanted to wait until my lease was up to write a full review, but my troubles so far should be enough… See More >
                                                  Review Author Icon

                                                  loveday_leti

                                                  Resident 2016 - 2017

                                                  4/26/2017

                                                  Affordable living & nice renovations.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $600. Fee: $200 ~ 600. Rent: $20. Restrictions: Pets Welcome! Breed restrictions apply, max 2 pets per apartment. Pet deposit $200-$300 per pet, pet fee is also $200-$300 per pet and pet rent $10 per pet per month. Please call our leasing office for our complete pet policy.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Deposit: $600. Fee: $200 ~ 600. Rent: $20. Restrictions: Pets Welcome! Breed restrictions apply, max 2 pets per apartment. Pet deposit $200-$300 per pet, pet fee is also $200-$300 per pet and pet rent $10 per pet per month. Please call our leasing office for our complete pet policy.. Pet Limit: 2
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                                                    Other
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Located just 30 minutes from downtown Houston, experience the finest in budget-friendly apartments in Webster, Texas at Baystone Apartments. Baystone Apartments offer a variety of distinctive one and two bedroom apartment homes. Residents of our beautiful community will enjoy many amenities including two relaxing swimming pools, a fully equipped fitness center, and a lighted tennis court. Conveniently located in Webster, Texas, Baystone Apartments provides easy access to shopping, restaurants, and entertainment. Webster is also home to NASA, Kemah Boardwalk, Baybrook Mall, and the University of Houston at Clear Lake. Houston Hobby Airport, Galveston Island, and Tanger Outlet mall are located just fifteen to thirty minutes from Baystone Apartments, making it a convenient place to call home. If you are looking for the ultimate in affordable apartment living in Webster, Texas, come home to Baystone Apartments today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 02:00 PM
                                                    This community is managed by

                                                    RREAF Residential

                                                    B+
                                                    B+
                                                    Communities
                                                    56

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 09/19/2019
                                                    A: Yes!!! It’s horribly loud! There must be 12 people living in the apartment next to me. Coming and going at all hours of the day and night. Screaming, shouting, and careless of others.

                                                    Frequently Asked

                                                    Based on 92 number of votes by renters, Baystone is currently rated 2.7 out of 5 stars.
                                                    Baystone is rated 3.4/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Baystone is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Baystone is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Baystone is rated 2.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Baystone is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Baystone is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.36 days to their community reviews in the past year.
                                                    RREAF Residential
                                                    Cats Allowed
                                                    Deposit: $600
                                                    Fee: $200 ~ 600
                                                    Rent: $20
                                                    Restrictions: Pets Welcome! Breed restrictions apply, max 2 pets per apartment. Pet deposit $200-$300 per pet, pet fee is also $200-$300 per pet and pet rent $10 per pet per month. Please call our leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $600
                                                    Fee: $200 ~ 600
                                                    Rent: $20
                                                    Restrictions: Pets Welcome! Breed restrictions apply, max 2 pets per apartment. Pet deposit $200-$300 per pet, pet fee is also $200-$300 per pet and pet rent $10 per pet per month. Please call our leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Baystone

                                                    March 2024

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                                                    Baystone is a 665 - 1,340 sq. ft. apartment in Webster in zip code 77598. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $986 - $1,176. Nearby cities include Nassau Bay, Friendswood, League City, El Lago, and Seabrook.

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