Fairways at Prestonwood
#14,650 #267 #2,509

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Fairways at Prestonwood

5769 Belt Line Road, dallas, TX 75254
(164 Reviews)
$1,434 - $2,300/mo
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Move-In Specials

$750 OFF YOUR FIRST MONTH'S RENT! TWO BEDROOM TWO BATHS AS LOW AS $1,765 *select floorplans*

Floor Plans & Pricing

1 Bedroom

Augusta

1 Bed, 1 Bath | 726 sq. ft.

$1,434

1 Available Unit

See Floor Plan Details

2 Bedrooms

Pebble Beach

2 Beds, 2 Baths | 1,129 sq. ft.

$1,559

3 Available Units

See Floor Plan Details

Colonial

2 Beds, 2 Baths | 1,028 sq. ft.

$1,714

2 Available Units

See Floor Plan Details

Riviera

2 Beds, 2 Baths | 1,230 sq. ft.

$1,849

1 Available Unit

See Floor Plan Details

Cypress

2 Beds, 2 Baths | 1,149 sq. ft.

$2,116

See Floor Plan Details

3 Bedrooms

Torrey Pines

3 Beds, 2 Baths | 1,428 sq. ft.

$2,300

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.8

Grounds

1.8

Safety

1.8

Office Staff

1.8

Maintenance

1.8

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Fairways at Prestonwood Reviews

(164)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2023

10/2/2023

Staff and maintenance

I have been a resident here for 3 years. We have had lots of changes in staff and owners. Nicole, who is here now, has been very helpful about getting things done in a timely matter! I have had some health issues and requested aā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2018 - 2023

    7/26/2023

    Do not move here

    Do not move to this place, they charge you for every single small things when you are moving out , they charged me $1600 for cleaning the carpet and nails on the wall , I tried to contact their supervisor in the company and sheā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2022 - 2023

      7/12/2023

      Do not move here!!!

      Do not move here!!! They raffled off a TV for good reviews so don't believe any of them!!! It takes them months to do any basic maintence work which most of the time they can't figure out what to do. They "weren't" able to fixā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2018 - 2022

        4/11/2023

        Do not move here

        Although I don't enjoy writing negative reviews and rarely do so, I feel compelled to share my experience in this case. Having moved away from this location, I believe it's my responsibility as a human being to prevent others from enduring the same difficulties thatā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2023

          1/13/2023

          Moving from VA

          Nichole was a huge help with my transfer from VA to TX. She was super accommodating and answered all my questions as well as Savita. The apartment is what I expected. Although it is older, it has updated features, it's spacious and I'm facing theā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2022

            12/16/2022

            Fairways at Prestonwood Apartments

            Spacious apartments with functional layouts. FAP is one of the best kept apartment-living secrets in North Dallas. Marvelous golf course views. Near fabulous restaurants and shops. It's like an urban oasis.ā€¦Ā See More >
              Review Author Icon

              Miguelg1982

              Resident ā€¢ 2017 - 2022

              3/16/2022

              I've been living here for 3 years. This new management staff has an open door police. Management and maintenance are on it when ever any issues have occurred. Charles and Veronica are very proactive in keeping it a safe and non toxic environment. Joe andā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2020 - 2021

                7/1/2021

                I HAVE LIVED HERE FOR A YEAR, AT FIRST IT WAS SO PLEASANT TO LIVE HERE, BUT NOW I FEEL IM LIVING IN THE SLUMBS, MAINTENCE IS TERRIBLE, IVE SEEN THREE MANAGEMENT TEAMS COME AND GO, I WILL ADMIT THE FIRST SET WAS THE BEST,ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2021

                  6/20/2021

                  I've only been here a few months. Some of the reviews on google gotta be a lie. The only nice person that actually gives a dƗƗƗƗ is Viven the rest of are pityful. Now you would think that since this pandemic that they would wantā€¦Ā See More >
                    Review Author Icon

                    tiffenybush55@gmail.com

                    Resident ā€¢ 2018 - 2021

                    6/13/2021

                    I canā€™t ever seem to get anyone at the office on the phone. Maintenance request go unanswered. When I call to follow up Iā€™m told it will be addressed by end of day and no one shows up. There is trash all over the property.ā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2018 - 2021

                      6/6/2021

                      The Paskin Group took over January 17, i'm a informed tenant, so I like to know whats going on, as do the neighbors i've gotten to know. Here are the facts, the trash in building 8-10 is always overflowing, and the raccoons and other animalsā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2021

                        5/20/2021

                        New management has made things much worse. Maintenance takes forever and is not done right, require multiple requests calls just to get something fixed. Trash and junk is strewn all over the complex. Shopping carts are everywhere. Itā€™s like living in a $400 apartment. Theyā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2020 - 2021

                          5/12/2021

                          Property was purchased by new owners. Since then management is rude, won't answer calls, does not call back for weeks unless repeatedly called. Microwave broke, garbage disposal broke, ceiling started leaking which took weeks to fix. When fixed they got paint on the walls, floor,ā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2020

                            7/28/2020

                            I had the best experience at this apartment complex. The whole staff is excellent, and very friendly and supportive. I recommend this place to all. The amenities are great, with swimming pool and great postal service to the apartment complex. The complex is very wellā€¦Ā See More >
                              Manager

                              8/6/2020

                              Fairways at Prestonwood
                              Thank you for taking the time to post a review. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2018 - 2019

                              10/24/2019

                              I have lived here for a year and half, office staff never answer the phone Monday to Saturday, one would think they never open the office and yet when you go to the office ,you will find them there. Maintenance staff not good, they areā€¦Ā See More >
                                Manager

                                11/25/2019

                                Fairways at Prestonwood
                                Anonymous, At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 dbreese@lumacorp.com
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2019

                                8/21/2019

                                I love the staff here so far, the office staff are very welcoming and friendly, and all our maintenance requests have been completed promptly. The area is fantastic, everything is pretty much on my doorstep. The view of the golf course from my Balcony isā€¦Ā See More >
                                  Manager

                                  7/29/2020

                                  Fairways at Prestonwood
                                  Thank you for taking the time to post a review. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor
                                  Review Author Icon

                                  ggottapartment

                                  Resident ā€¢ 2019

                                  8/15/2019

                                  So far so good. Just moved in end of last month and it has been an all round great experience. Office very easy to work with. Grounds are kept very nice. Gates are always closed when they should be. Swimming pool is very well kept.ā€¦Ā See More >
                                    Manager

                                    8/17/2019

                                    Fairways at Prestonwood
                                    Thank you for your 5 star review of Fairways at Prestonwood apartments. We value all feedback received and I am happy to hear you are enjoying the community of Fairways. Please feel free to contact me if you need anything in the future.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                    Review Author Icon

                                    Milletdianna1

                                    Resident ā€¢ 2019

                                    8/3/2019

                                    Every since I have moved in, I have received nothing but excellent service. Today I needed help getting my table up stairs and Chole's Husband so graciously helped me. I am a very picky person and I just love it here. Thanks guys for everything??ā€¦Ā See More >
                                      Manager

                                      8/6/2019

                                      Fairways at Prestonwood
                                      Thank you for your review of Fairways at Prestonwood apartments. We appreciate all feedback received and I am happy to hear you are enjoying your home. Please feel free to contact me if you need anything in the future.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2018 - 2019

                                      1/12/2019

                                      Our experience when we first moved her in June of 2018 was very negative. Our neighbors and the current staff were somewhat troublesome. However, around the end of November 2018, there was a new turnover with staff and we were given the opportunity to moveā€¦Ā See More >
                                        Manager

                                        1/16/2019

                                        Fairways at Prestonwood
                                        Thank you for your review of Fairways at Prestonwood. We appreciate all feedback received, and use it to improve. I am happy to hear you are enjoying you new home and the new staff is taking great care of you. If you need anything in the future, please feel free to contact me.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2018 - 2019

                                        1/11/2019

                                        Only real criticism is with the other tenants and the apartment manager's inability to deal with them. We have a neighbor who must be smoking pot heavily and frequently because we're getting obnoxious odors from it in our vents pretty frequently. It's so bad thatā€¦Ā See More >
                                          Manager

                                          1/16/2019

                                          Fairways at Prestonwood
                                          Thank you for you review of Fairways at Prestonwood. I apologize for the situation you are experiencing. We currently have a new manager in place that can address the issue effectively. We take pride in the community of Fairways and want to ensure all residents are satisfied in their homes. Please feel free to contact me directly or the property manager, Lisa so we can gain specific information on this situation.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2018

                                          12/17/2018

                                          I've only been here since August but it's cool! Me, my wife and step-daughter love it here. Some people don't pick up after their dog, but the maintenance staff are quick to pick up. It is our job as pet owners to clean up afterā€¦Ā See More >
                                            Manager

                                            12/18/2018

                                            Fairways at Prestonwood
                                            Thank you for your review of Fairways at Prestonwood. We appreciate all feedback received and I am happy to hear you are enjoying your home. If you need anything in the future, please feel free to contact meAllison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                            Review Author Icon

                                            Ashley_B154

                                            Resident ā€¢ 2018

                                            10/22/2018

                                            Amazing! Absolutely the best management in my 10 years of renting from various places all over DFW. Maintenance is quick to respond, the office lets you know when a package is ready, and they're always super friendly.ā€¦Ā See More >
                                              Manager

                                              10/25/2018

                                              Fairways at Prestonwood
                                              Thank you for your review of Fairways at Prestonwood. I am happy to hear you are enjoying the community and the staff is taking great care of you. If you need anything in the future, please feel free to contact me.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2018

                                              9/15/2018

                                              WARNING! Do not move here! We can't get out soon enough. Management changed a few months ago and the place has gone to hell in a hand basket! Management is incompetent and unwilling to do anymore than the verbal yeah we understand answer. We haveā€¦Ā See More >
                                                Manager

                                                9/19/2018

                                                Fairways at Prestonwood
                                                Thank you for you review of Fairways at Prestonwood. We appreciate your feedback and thank you for allowing us to work with you on the current situation. We take pride in resident satisfaction and apologize for the delay taking care of your needs. I can assure you that on-site management team and corporate staff are open to speak about any problems and assist to achieve a solution. I would love to speak with you to ensure you are satisfied with the recent service and confirm you were taken care of.Please feel free to contact me at you earliest convenience.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2018

                                                9/13/2018

                                                I have lived here for about one month and have already received 2 letters to inform me of crime within the complex. Separately from that, cops arresting and shoving someone in the back of their patrol car. I definitely do no feel safe here. Thereā€¦Ā See More >
                                                  Manager

                                                  9/19/2018

                                                  Fairways at Prestonwood
                                                  Thank you for your review of Fairways at Prestonwood. We appreciate all feedback received and take each comment an an opportunity to improve. I apologize for any negative experience you have experienced and would love to personally speak with you regarding these issues. Fairways management team does try to ensure all residents are aware of anything going on within the community as well as the surrounding area. We have recently added a community monitor that randomly patrols the property and can be reached 24/7 with any issues by following the prompts on our answering service. I would love to speak with you about any unresolved maintenance requests so we can ensure you are taken care of. Please feel free to contact me at your earliest.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2016 - 2018

                                                  8/25/2018

                                                  Was great when we moved into the apartment in early 2016. The apartment we had has an attached garage, so much space & a golf course view! It was great! There were a few things during the first lease term (other tenants blocking my garage,ā€¦Ā See More >
                                                    Manager

                                                    8/28/2018

                                                    Fairways at Prestonwood
                                                    Thank you for your review of Fairways at Prestonwood. I apologize for the issues you experienced and appreciate your feedback. I understand you have already moved out, but I would love to personally speak with you to see if I can assist with anything.I will also contact our patrol company to get any feedback on situations or calls that have come in over the last few months regarding excessive noise or situations. Please contact me at your earliest convenience.Allison HamrickRegional Supervisorahamrick@lumacorp.com214-361-6666 x120

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    Parking
                                                    • Complimentary Carport Included
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $40. Pet Limit: 2. Comments: Fairways at Prestonwood loves our pets! We limit pets (excluding fish and other aquarium-dwellers) to two per apartment.
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                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $40. Pet Limit: 2. Comments: Fairways at Prestonwood loves our pets! We limit pets (excluding fish and other aquarium-dwellers) to two per apartment.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Fitness Center
                                                    • Fitness on Demand
                                                    • Free Weights
                                                    • Golf Course Views
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Kitchen Area
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Short Term Lease Available
                                                    • Sundeck
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                                                    Leasing

                                                    Embark on a new life at a community designed for you. Fairways at Prestonwood offers residents a lifestyle of comfort and convenience. We invite you to live the life you deserve in our newly remodeled apartment homes for rent. Cook up your favorite dish in our chef inspired kitchens or relax by the pool with our wonderful views of the golf course. Fairways at Prestonwood is a pet-friendly community featuring luxurious 1, 2, and 3 bedroom apartment homes. You will love your home's spacious floor plan, with walk in closets and private patios.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    The Paskin Group

                                                    C-
                                                    C-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 164 number of votes by renters, Fairways at Prestonwood is currently rated 3 out of 5 stars.
                                                    Fairways at Prestonwood is rated 1.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Fairways at Prestonwood is rated 1.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Fairways at Prestonwood is rated 1.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Fairways at Prestonwood is rated 1.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Fairways at Prestonwood is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Fairways at Prestonwood is rated 1.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    The Paskin Group
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $40
                                                    Pet Limit: 2
                                                    Comments: Fairways at Prestonwood loves our pets! We limit pets (excluding fish and other aquarium-dwellers) to two per apartment.
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $40
                                                    Pet Limit: 2
                                                    Comments: Fairways at Prestonwood loves our pets! We limit pets (excluding fish and other aquarium-dwellers) to two per apartment.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $750 OFF YOUR FIRST MONTH'S RENT! TWO BEDROOM TWO BATHS AS LOW AS $1,765 *select floorplans*

                                                    Check Availability

                                                    Fairways at Prestonwood

                                                    March 2024

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                                                    Fairways at Prestonwood is a 726 - 1,428 sq. ft. apartment in dallas in zip code 75254. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,434. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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