Pinnacle Reserve

13343 South Minuteman Drive, Draper, UT 84020
801-553-9555 WEBSITE save favorite

AVERAGE RATING

recommended by:
37%

overall rating:

2.4

2.0

Parking:

2.9

Maintenance:

2.8

Construction:

2.5

Noise:

2.9

Grounds:

2.5

Safety:

2.3

Office Staff:

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AWFUL Staff

From: -Anonymous-
Date posted: 5/18/2007
Years at this apartment: 2006-01-01 - 2007-01-01

So living in our apt didn't kill us. THat is the best that I can say. I never really thought that having a bad office staff wasn't that big of a deal, but then the problems started, and it became a joke. Our bathtub faucet broke, which meant that it leaked all the time. We told them on a Sat that it was broke, and a week later, NOTHING. We called again and received, "Oh sorry a work order wasn't put in for it" sorry sorry sorry....and it still took them a few days to get it fixed! We would need to contact them and we'd have to leave messages. Messages that were never checked, and WE would have to call back to follow up. I train for Customer Support, and WOW do they need it!!

Recommended: NO
Overall Rating

Parking:
Maintenance:
Construction:
Noise:

Grounds:
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Office Staff:

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