680 N 300 E, Provo, UT 84606
801-371-6150  save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.6
2.4
2.43 Parking:
2.2
2.21 Maintenance:
2.4
2.36 Construction:
2.8
2.79 Noise:
2.3
2.29 Grounds:
2.5
2.5 Safety:
2.5
2.5 Office Staff:
< | >

Disappointing

From: -Anonymous-
Date posted: 6/29/2007
Years at this apartment: 2007-01-01 - 2007-01-01
 

I enjoyed the time I spent at Moon Apartments, and though they were several decades old and not in very good shape, they are close to campus. However, upon my moving out the management and ownership invented unjust reasons to deduct money from my deposit return. They took over 3/4 of the $200 deposit. After politely expressing my disagreement with sensible reasons why the deductions were undeserved, I received a curt and belittling response and was told that I should be thankful for what I received because I didn't even deserve any of it back. I am disappointed and disgusted with the poor treatment I've received and would not recommend renting from Moon Apartments.


Recommended: NO
Overall Rating
4 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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