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The Riviera

1505 North Canyon Road, Provo, UT 84604
25%
42
Reviews
25%
Apartment Rating
47%
City Average
08/27/14
Resident

Best maintenance team! They are very helpful and kind. They come over as soon as I put in a work order! I love living at the Riviera! The wards are great and its an awesome location! I highly recommend living here!… Full Review ▶

08/26/14
Resident

Pretty much if you would like an Over Priced Smelly headache you would live at "the Riv". Management to start is ridiculous and I swear have no soul or human decency. As I lived there most items took over a month… Full Review ▶

08/20/14
Resident

Moved into the Riv and the place was filthy. Of course, the place needed to be spotless when we left, funny how that works. The account manager jared is freaking rude. This place nickles and dimes you. You think you're paying… Full Review ▶

05/08/14
Resident

Management is absolutely terrible. Instead of helping you work through problems, they do everything they can to nickel-and-dime you. For example, the "Tie-the-Knot Release" that they advertise so heavily has so much fine print that the average person will find it… Full Review ▶

04/07/14
Resident

We had continuous maintenance problems the entire time I lived at Riviera. Usually we had to submit half a dozen requests before anything happened. My apartment wasn't the only one with ant problems but management kept blaming the tenants. Eventually they… Full Review ▶

03/18/14
Resident

Close to byu, staff was always friendly Full Review ▶

01/22/14
Resident

DO NOT LIVE AT THE RIVIERA! It's the most awful place I have lived. While the wards are good and the people are nice, it is in no way worth it. The appliances are old and broken down. Everything from the… Full Review ▶

Manager Response
01/03/14
Resident

Riviera apartments is the worst place I have ever had the displeasure to lay my eyes upon. The model apartment is much nicer than the actual apartments. The smell is awful, you can hear everything from the neighbors, especially if you're… Full Review ▶

Manager Response
11/07/13
Resident

The riviera is a joke! Yeah they are cheap but the staff is completely rude and really only cares about nickle and diming residents. They had my rental car towed twice and it was the girl in the office's fault for… Full Review ▶

08/27/13
Resident

They charge monthly for parking what other charge just once. It's nice to be close to the stadium, unless you're at home not watching the game. Full Review ▶

05/29/13
Resident

The Riviera is a total rip-off. For instance, they will ask for a $99 deposit and then your full refund of this deposit will only be $24. Apparently one of the contracts that they make you sign states that you must… Full Review ▶

05/28/13
Resident

The Riviera's Apartments are large compared to other north campus complexes. The wards are social and lots of fun. However, working with the front office and the extra fees they hand out are not worth it. No one I know leaves… Full Review ▶

05/02/13
Resident

The management is terrible. TERRIBLE!!!! They don't care about their tenants, they just care about their money. For example,the laundry card costs 5dollar and you have to return it when you move out, while the 5 dollar is non-refundable. Those '$99'… Full Review ▶

04/12/13
Resident

I like living at the Riv. I can get to class is 6 minutes walking. I like the fun activities they do all the time. Waffles once per month. B-day party once per month. Spin wheel to get free stuff. I… Full Review ▶

04/10/13
Resident

This place is a total nightmare. The social experience with the ward was not worth the pain that the management. They are the most crooked money-grubbers I have ever dealt with in Provo. The apartments weren't bad (nice and spacious) but… Full Review ▶

04/03/13
Resident

This place sucks. The apartments are old and are falling apart. The worst part about this place is the management and parking. They will lie to your face to get out of trouble. Good luck with talking to the owner, she's… Full Review ▶

03/19/13
Resident

I have lived at the Riv for almost a year now and love it. My ward is so much fun and the Riv always has fun things going on! I have met some great friends and can't wait to live here… Full Review ▶

03/12/13
Resident

Love the activities at the Riviera lounge and my ward is the best. Have the coolest roommates. Not very much parking so the price is a bit higher, but I don t have a car so it doesn t effect me.… Full Review ▶

03/11/13
Resident

I have lived here for 3 years and honeslty I enjoy it. I think that they have great amenities and fun activities. Really waffle wednesday where they feed you free waffles can you beat that? The pricing is great and it… Full Review ▶

03/04/13
Resident

Not a place I would recommend living in. Ward is okay. Average age is 18,19 for girls and 18-21 for guys. I signed because of the showroom which is very deceptive because most of the apartments are nothing like it. Hot… Full Review ▶

02/04/13
Resident

Absolutely horrible living conditions. I signed a contract for 220 a month and some how i am averaging a monthly rent from 290-310. Don't ask me how. they won't let me get out of my contract because it is a complete… Full Review ▶

12/24/12
Resident

If you're looking for a place that care about you until the moment you sign the contract, this is it! From the loose screws, broken cupboards, and nonexistent maintenance to the run-down laundry room and never-complied-with office hours, this place just… Full Review ▶

11/19/12
Resident

all i will say is management is horrible and its not even owned by anyone in utah the group that owns it is a board that lives in seattle an investment reality company called horizon reality. If you want sub standard… Full Review ▶

11/02/12
Resident

The Riviera took over 55 dollars from me in the form of late fees that were not my fault and refused to refund me even when I showed them the proof of payment from my bank. Their laundry is way over-priced.… Full Review ▶

06/06/12
Resident

I shouldve read the reviews before signing with the Riviera! This place really sucks! I just feel that I am getting ripped off with all this freakin hidden fees, and what they say about the girl in the front office is… Full Review ▶

06/04/12
Resident

If you have a big pocket book and don't mid paying hidden fees than this is the place for you! Very unhelpful and rude management, to put it quite simply the girl in the front office is a real -----. Oh… Full Review ▶

05/23/12
Resident

I love this place! And waffle Wednesday is awesome provided by Stephanie! And that staff girl Ashton is the Coolest girl ever! I love the staff here! Ps I stay in 27 I don't work here and I love it! Full Review ▶

05/03/12
Resident

This place is horrible! Seriously DO NOT LIVE HERE! there are hidden fees so you think you will pay $139 but at the end you end up paying like $160ish, and the riviera staff are useless! that Ashton girl is brat… Full Review ▶

04/06/10
Resident

I was surprised last August why there were still so many spots available at the Riv while everywhere was full by that time. Now I know why: (1) The heater was not working well and we were left freezing at night.… Full Review ▶

01/15/10
Resident

I'm starting my second semester in the Riv, and I'm counting down the days to leave. This is my third year at BYU; when I transferred here, I was appalled at the prices people were paying for the apartments they were… Full Review ▶

05/02/09
Resident

It was just about impossible to have them fix anything. We went without hot water for almost a week. I tried to get them to take off some of our rent and I just about had to take them to court… Full Review ▶

02/02/09
Resident

I moved in to the Riviera the summer of 2007 based on recommendations from friends. I agree with the reviews for the most part, here are the facts: the apartments were built in 1969 so they are old and run down,… Full Review ▶

08/10/08
Resident

When I moved in the previous occupants had clogged the toilet. We send in 3 or 4 service requests over the course of a month and it was never fixed. After that entire month their finally replaced the toilet but the… Full Review ▶

08/06/08
Resident

So, I had good experiences with the the people living here, but the management sucks, the buildings suck, and the ownership sucks. The ownership tells the staff to lie so watch out, get everything in writing or else just forget about… Full Review ▶

07/01/08
Resident

The other reviewers have it right, the management is horrible. Maintenance rarely fixes things, the pool and hot tub is shut down about half the time, and management doesn't really listen to you. Parking can be kind of bad in the… Full Review ▶

05/06/08
Resident

I stayed here for 2 summers not because I wanted to, I couldn't find any other place. The first summer there was a huge hole above the rec room pool table. Buckets were underneath to catch the dripping water. The hole… Full Review ▶

04/09/08
Resident

I lived here in the Spring and Summer and I really enjoyed it. The Riviera apartments provided a fun enviroment and great ward. I really loved the apartments. Their rooms were large in comparison to any place I have previously stayed.… Full Review ▶

04/02/08
Resident

i am sitting with my roommate right now cracking up at the reviews people have made. everything is so true!!! one thing they failed to mention is PARKING!!! THERE IS NONE!!! university parking comes at 11pm (not 12) every night to… Full Review ▶

03/18/08
Resident

They are super old. The front office staff is rude. The apartments are run down and seem as if they have had no changes since they first opened like 35 years ago. The general surroundings blow. Management never fixes anything. There… Full Review ▶

02/28/08
Resident

Life at the Riv sure has been a horrid experience. Honestly the only thing likeable is the people that have to sit here and suffer through the same experience with you. Management is BY FAR the worst I have ever experienced… Full Review ▶

12/13/07
Resident

I LIVED THERE FOR A WHOLE YEAR BACK IN 2002-2003 !! MY GOD !!! SARAH THE FAT MANAGER WAS THE RUDEST BIAATCH EVER !! THE APARTMENTS ARE SO CRAPPY !!! THEY STINK ! AND EVERYTHING IS LIKE 30 YEAR OLD (FRIDGE… Full Review ▶

08/16/07
Resident

Beware the lovely place they show, for it is the beginning of endless woe! Seriously, the Show apartment looks like a dream come true for such a small rent. However, it is the ultimate deception, because what you get is NOTHING… Full Review ▶

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