When we read the other reviews about the staff being really rude, we didn't believe it. Now we do. When the woman at Union Square sold us our contract she was very kind and polite, but the minute that we decided we needed to get out of the contract she became mean, rude, and impossible to work with. She wouldn't allow us to discuss the contract and kept yelling at us! She told us "the rules" for getting out of the contract, that were completely different than what was actually written in the contract! And she wouldn't let us even mention what the contract actually said. If we tried to discuss it, she just yelled at us more. As far as I can tell, she is the only one there. I would not reccommend living here if you ever plan on speaking to the office.

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