9300 South Redwood Road, West Jordan, UT 84088
801-562-1770  WEBSITE save favorite
AVERAGE RATING
recommended by:
22%

overall rating:
2.1
2.5
2.45 Parking:
2.6
2.62 Maintenance:
2.6
2.61 Construction:
2.2
2.25 Noise:
2.2
2.25 Grounds:
2.3
2.32 Safety:
2.2
2.23 Office Staff:
< | >

A nightmare! Mold, crime, noise, etc

From: -Anonymous-
Date posted: 9/4/2008
Years at this apartment: 2010-01-01 - 2010-01-01
User Response is available. 1 response
 

I agree with with the OVERWHELMING majority of negative reviews here. The place is awful. I'm surprised that they told you to stop one of the maintenance guys. They told us NEVER to do that because they need to issue a work order to maintain a paper trail. Their work ethic, both in the office and their maintenance guys, is really awful. They are terrible to work with. We tried to give our 30 days written notice to them. They took a WEEK to get their new system up and running. That is why they should have TWO systems. One should be on the computer and the other should be done manually so that when the computer is down, they can still file things on time. They even told us "come back tomorrow and it should be up by then." It took a whole week when it should have only been five minutes. I am not surprised with the way that they fixed your problems. It is unbelievable how they try to cover up the problem instead of fixing it right the first time. I have experienced that myself. We had a leak in our bathroom and it was behind the wall by the shower. Well, the more showers we took, the more water would leak out. When you don't see the problem until it turns to mold, it makes it hard to fix. We called management three or four times to come out and fix it. They told us that they didn't see it as an emergency. Yet in their lease, they say that no mold is allowed. When they came to "fix" it, all they did was plaster over the brown spot on the wall. Then they removed the base board behind the door and they haven't been back since. Behind the base board is BLACK. It's been like that for a month. We can call and call until we are blue in the face and they won't do anything about it. I'm just glad we are getting out of there by the end of August. Good luck finding a better place to live. Get out of there if you can.



Last updated: 8/1/2010


Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: lilgoddess06 Date: 09/04/2008
Yeah my car was broken into 5 times and then stolen once! I called management and complained about the night patrol, and instead of being considerate etc the manager Patty told me it was my problem and I needed to deal with it, it wasnt her problem!!!!!!!!
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