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I hate Archstone Newport Village
From:
-Anonymous-
Date posted:
1/11/2008
Years at this apartment:
2007
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2008
1 response
I have lived here since May 2007. Intially, I had a wonderful experience with Angela Keckler, the leasing agent. She was very helpful and went above and beyond to make my move to Northern Va. go very smoothly. Unfortunately, she is no longer here. Since she has left, I've had nothing but trouble trying to get anything done. My roomates and I have had service tickets out since Sept. and are getting nothing but empty promised from the staff.
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User Responses
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From:
Dymaxion
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Date:
01/31/2008
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Angela was our agent too! We've lived here for 8 months now & I wish we'd seen this site before we moved in. Communal utilities are a bit strange, but there's not much they could do considering the antiquated heating/cooling system that serves the complex. Its like living on a military base that has a giant water loop through all the buildings. Hot water in the winter, cool (not cold) water in the summer... unless the boiler/chill water plant goes down for maintenance. There's a fan in each apt to blow air over/around the hot/cool water loops. After we accepted that strange arrangement, we got ants. The exterminator was helpful & the ants haven't been back. Yep, we've seen one roach & one mouse (so far). The roach was dead at the bottom of the laundry room stairs. The mouse woke up my wife at o'dark-30 because it was stuck on a trap in the fan closet. I put the whole trap outside and in the morning the mouse was gone (neighborhood cat is my guess). The exterminator came back and asked if the ants were gone while he set more mouse traps. Having lived in multiple cities in 7 states, the bulk trash on the curb 3 days a week is something I just don't understand. I'm having a hard time convincing myself that we should stay here another year.
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