Archstone Newport Village
4757 West Braddock Road, Alexandria, VA 22311
703-578-3300  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.3
2.4
2.38 Parking:
2.5
2.45 Maintenance:
2.2
2.23 Construction:
2.5
2.45 Noise:
2.7
2.73 Grounds:
2.6
2.61 Safety:
2.3
2.32 Office Staff:
< | >

ILLEGALLY charging residents for utility bills

From: -Anonymous-
Date posted: 9/10/2009
Years at this apartment: 2009 - 2009
User Response is available. 3 responses
 
No your not crazy $200 a month for utilities for 800 square feet unheard of ASK ANYONE. Sewer fees of $60 a MONTH (just to flush the toilet is utterly outrageous). One month the gas charge will be $4.00 (and somehow that's divided between over 900 units!!!! and the next month it will be $90. $30 a month for water bills' Most SINGLE FAMILY HOMES in the area pay that QUARTERLY not monthly!!! If that's not enough we then have to pay $5 a month for them to bill us, and we are also paying TWO trash companies that that Archstone is in litigation with!!! There is obviously something illegal happening here. KEEP copies of ALL you bills and REPORT THIS ACTIVITY IMMEDIATELY to the office that regulates how these properties bill residents. That is the Virgina department of energy regulation their contact information is as follows:

Virgina Department of Energy Regulation: 1-800-552-7945
ISTA: 1-800-453-6347 (when you call Ista THEY EVEN AGREE THAT THESE BILLS ARE VERY HIGH!!!!)
Virginia American Water: 1-800-452-6863
Washington Gas: 1-800-753-7520 (Where we paying for the gas leak archstone had for YEARS down by the leasing office and the staircase that they have known about but never did anything until the gas company found it')
Dominion Power: 1-888-667-3000 (ALSO AGREE THESE BILLS SEEM VERY HIGH)
Archstone Corporate offices:1-303-708-5959 or Eastern region offices: 703-920-8500


The kicker' These apartment ARE EQUIPPED to individually meter the water (those white things on the faucets and on the toilets) they CAN regulate what you use but they don't. They do "ratio billing" which is unfair and illegal if they are not regulating it "correctly."

If enough residents speak their mind, maybe this will be fixed and we can recoup some of our money. I definitely see a class-action lawsuit here. DO SOMETHING.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 09/10/2009
I will be calling, i moved out in August and they sent me a bill for utilities for the last 2 months. $280??!! PER MONTH? This is rediculous.
From: Anonymous Date: 09/14/2009
The contact information for this case is the Virginia State Corportation Commission, case worker Demitri Christmas at 804-371-9613. Please report your concerns directly to her.
From: Anonymous Date: 10/22/2009
My latest utility bill was $409!! This includes a sewer bill of 116.82. Can anyone actually explain why this is so high because I cannot. I'm contacting the Corp Commission ASAP and also contacting corporate to figure this out. Just because we have an Alexandria address doesn't mean we are independently wealthy.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Calculating the Cost of Moving - Dec 28
   What To Do When Your Landlord Breaks Your Rental Agreement - Dec 28
   Tips for Decorating a Family Room on the Cheap - Dec 28
   Tools for Finding an Apartment Out of State - Dec 28
   5 Overlooked Moving Costs - Dec 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Archstone Newport Village
          Alexandria apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif