Hillwood at Mark Center
5797 Rayburn Avenue, Alexandria, VA 22311
703-578-7810  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.6
3.2
3.16 Parking:
2.8
2.81 Maintenance:
2.7
2.71 Construction:
2.9
2.87 Noise:
3.0
3.04 Grounds:
2.7
2.73 Safety:
2.4
2.36 Office Staff:
< | >

If you prefer incompetant management and poor service, move to Hillwood!

From: NoHillwood
Date posted: 4/1/2008
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
Look here's the deal, the apartments are decent but the management is pathetic. They are rude and inconsiderate. They are unprofessional. They are unhelpful. Any time you have a problem, even if you are a super low maintenance resident, they are rude and say they don't have authority to fix it. During the weekdays they conveniently close the office just in time so that folks who work regular business hours can't get there before they close without taking off from work at least an hour early depending on where you work. Also conveniently, the manager does not work on the weekend. So if you have a problem that requires speaking with the manager, which most problems do, you can't talk to her in person. They treat residents as problems rather than as customers deserving of respect and quality service. Like I said, the apartments are decent and you probably do get more sqft per $ than in most places around here. So if you're on a budget and you want to be treated like crap, go for it!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 04/02/2008
I 100% agree with what you have said.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Calculating the Cost of Moving - Dec 28
   What To Do When Your Landlord Breaks Your Rental Agreement - Dec 28
   Tips for Decorating a Family Room on the Cheap - Dec 28
   Tools for Finding an Apartment Out of State - Dec 28
   5 Overlooked Moving Costs - Dec 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Hillwood at Mark Center
          Alexandria apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif