Reserve at Potomac Yard
#21,041 #93 #919

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Reserve at Potomac Yard

3700 Jefferson Davis Hwy, Alexandria, VA 22305
(300 Reviews)
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"This is my second time living in these apartments. I was relocated to another state about" ...
$1,905 - $4,118/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Reserve at Potomac Yard Reviews

(300)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

lauren.mazzatenta@gmail.com

Resident ā€¢ 2021 - 2024

3/7/2024

Unethical Management + Impossible Renewals

Equity as a company is horrible and the management team does not have good ethics or morals, especially when leasing and renewing your apartment. They try to be sly and sneaky in letting time pass without reaching out to you, don't factor in the livingā€¦Ā See More >
    Review Author Icon

    Courtney_S175

    Resident ā€¢ 2020 - 2021

    6/29/2021

    ? THIS PLACE IS A HELLHOLE! ? I've had to fight management tooth and nail because I've had such a horrible experience: there was a mouse in my apartment, broken glass AND broken water pump with my dishwasher (had to be replaced), dryer made aā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2020

      9/30/2020

      It's been nothing but a nightmare living here. High crime, package theft, someone even stole my grocery delivery and the office did nothing about it. My dog also got attacked at the dog park and instead of banning the resident they only told him heā€¦Ā See More >
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        Nick_T668

        Resident ā€¢ 2019 - 2020

        4/20/2020

        I move out in two weeks and this has been the most stressful place I have ever lived and I used to live in West Philly and saw someone get shot. Security is a joke, the gates never work and random people come in allā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019

          4/28/2019

          Cars break ins, trash sit in hallways for days, entry gate always open, non smoking community with cigarette butts in garage, dog feces in stairwell, office staff lazy, unprofessional. Slumlords! Picture coming soon.

            Review Author Icon

            hereyoucanhaveit69

            Resident ā€¢ 2017 - 2019

            3/1/2019

            Bottomline up front: live here if you can't find a better place and you're out of time for looking at places. I will start with this. The living wasn't terrible. I was on the ground floor right by the parking lot at the end ofā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019

              1/14/2019

              This by far was been the worse experience, as it pertains to apartment living, that I have ever had. Only say that because of the noise level that I have experience. If you work from home PLEASE DO NOT stay here. Potomac Yards is aā€¦Ā See More >
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                MrHopkins

                Resident ā€¢ 2017 - 2018

                8/17/2018

                We received a water bill of about $360 a couple months ago, the result of a leak above our apartment. The office staff advised us to pay the full amount and then work with them and the water company to get the issue sorted out.ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2018

                  7/24/2018

                  There has been considerable work done in my apartment because of 15 different leaks in our ceiling over two weeks ago. And the project is only half complete, and there is mold starting to grow. But no one in the office wants to return phoneā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016 - 2017

                    8/27/2017

                    Do not move here! I have had multiple problems with this complex from paying rent, apartment broken into on 2 occasions, & more recently no hot water for a week. This has been the worst experience for an apartment complex. When my apartment was brokenā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2013 - 2017

                      8/27/2017

                      STAY AWAY. If you can afford a few more dollars, go some where else. The staff I mean ALL of the staff including Tina the property manager are very unresponsive. I had a flood in my apartment due to aā€¦Ā See More >
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                        vickiepickles

                        Resident ā€¢ 2016 - 2017

                        7/14/2017

                        I have lived here for over a year. The walls and floors are very thin, so you will hear everything from your neighbors. You can hear them go to the bathroom, have a lover over, hear them on the phone, etc. With that said, theā€¦Ā See More >
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                          eperazo

                          Resident ā€¢ 2017

                          4/7/2017

                          Stay FAR FAR away from this place. If it's not one thing, it's another... ((I'll try to post pics of some of the stuff I've seen, if not here then on apartment ratings dot com)) Accounting: Now, apparently, you try to pay rent, on time, your accountā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2016

                            8/31/2016

                            This apartment complex is RIDICULOUS!!! They have new "regulations" every time something happens. They charged me twice for my rent and did not give it back from charging me twice. I had to fight with the bank in order to receive it from them. Florā€¦Ā See More >
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                              Get Outta Here

                              Resident ā€¢ 2015 - 2016

                              3/20/2016

                              Please do not make the same mistake I made amd sign a lease here. They bait & switch the lease tersm in various ways to trcik residents. The 5th car has been broken itno in their "secure" garage and yes there have been shootings withinā€¦Ā See More >
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                                Terence Rooney

                                Resident ā€¢ 2012 - 2016

                                3/2/2016

                                Please note that I can't go back and edit my 5 star rating from three years ago, so I have made this additional review to offset it. This was a community I really enjoyed. Sadly, I have been here close to 4 years and haveā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2015 - 2016

                                  2/26/2016

                                  Edit 2/26: After the shooting, the biggest issue was the fact that the office emailed everyone stating that there had been a shooting by a tenant, but no one was injured. However, while no human being had been injured, the innocent dog had been shotā€¦Ā See More >
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                                    chemb91

                                    Resident ā€¢ 2015 - 2016

                                    1/14/2016

                                    DO NOT LIVE HERE!!! The price seems good at first, but the utilities are obscenely over priced for a 1 BR unit and everything that can break, will. We had a husky so we thought we had limited options, but it's not worth the pain.ā€¦Ā See More >
                                      Review Author Icon

                                      dwsylvester

                                      Resident ā€¢ 2011 - 2015

                                      9/25/2015

                                      I have to transfer to Indianapolis for work. After 4.5 yrs & nearly $100,000 in rent payments, still charging us $2,600 to break our lease. So much for customer appreciation.

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2014 - 2015

                                        5/4/2015

                                        I felt compelled to weigh in after reading some of the negative reviews. People really need to get a grip. We just renewed our 1 year lease and are staying on for another lease term and upgrade to a bigger unit. Why?ā€¦Ā See More >
                                          Review Author Icon

                                          brb427

                                          Resident ā€¢ 2014 - 2015

                                          5/4/2015

                                          The grounds are very well kept and trash pick up is nice (even though they MAKE you pay for it), the location is amazing and they let you have up to three pets (which I have NEVER seen before... even though we don't take advantageā€¦Ā See More >
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                                            turtlebea

                                            Resident ā€¢ 2012 - 2014

                                            11/21/2014

                                            The price is affordable for the area, but the apartments are crap. The units are extremely noisy - our upstairs neighbor had a large dog and he stayed up late so we could always hear him walking around, the dog running, AND his late nightā€¦Ā See More >
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                                              amyoverivy

                                              Resident ā€¢ 2014

                                              11/1/2014

                                              I have lived at the Reserve at Potomac Yard for a little less than a year - there is no better place for the money in NOVA or DC. I live in a 2bd/2bath. The apartment is huge for a DC suburbs apartment (itā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2010 - 2014

                                                10/25/2014

                                                I've lived at the Reserve at Potomac Yards for 3 years now. I stay here because the staff, both the front office staff and maintenance staff are the most sincere and responsive I've ever dealt with. The grounds are kept repaired and clean. It'sā€¦Ā See More >
                                                  Manager

                                                  10/28/2014

                                                  Reserve at Potomac Yard
                                                  Hi! We love hearing from happy residents so thank you so much for sharing. We always aim to make this a place that you're proud to call home. If there's ever anything we can help you with, do not hesitate to reach us at cmiller1@eqr.com. We'd be more than happy to hear from you! Thanks again for reaching out to us!
                                                  Review Author Icon

                                                  dc_commuter

                                                  Resident ā€¢ 2014

                                                  9/26/2014

                                                  I've lived at the Reserve for about a year now, and I can't really complain about anything. I read the reviews on this site prior to moving in and was a little concerned, but I found that, like most apartment reviews, the people whoā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Equity

                                                    D-
                                                    D-
                                                    Communities
                                                    246

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 300 number of votes by renters, Reserve at Potomac Yard is currently rated 2.9 out of 5 stars.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Reserve at Potomac Yard is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Equity
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Reserve at Potomac Yard

                                                    March 2024

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                                                    Reserve at Potomac Yard is an apartment in Alexandria in zip code 22305. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $4,118. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, and Annandale.

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