Reserve at Potomac Yard
3700 Jefferson Davis Hwy, Alexandria, VA 22305
703-299-0300  WEBSITE save favorite
AVERAGE RATING
recommended by:
52%

overall rating:
3.0
3.2
3.18 Parking:
3.3
3.35 Maintenance:
2.9
2.92 Construction:
3.0
3.01 Noise:
3.3
3.32 Grounds:
2.8
2.85 Safety:
2.9
2.92 Office Staff:
< | >

Awful!!!!

From: -Anonymous-
Date posted: 5/18/2007
Years at this apartment: 2005 - 2007
User Response is available. 1 response
 
The apartment and location....great. The staff on the other hand are the most clueless people I have ever met. They cycle thru people about every three months and no one knows what the hell is going on. The "security" gates are always broken, and no one in the office seems to care or know why. The best was when cars were getting broken into, and they invited a police officer to come and speak about ways to protect yourself and your property, meanwhile the gates were being held open 24 hours a day..explain that. They cashed my rent check twice and originally told me they coudln't do anything about it, until I fought back did they reimburse me. Like I said, the actual living arrangements are fine, but the service is not worth dealing with.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
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User Responses

From: Anonymous Date: 05/25/2007
really like the actual apt, but yes, the staff sucks. not only are they not very friendly, they don't know anything.
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