Riverside Park Apartments
2000 Huntington Avenue, Alexandria, VA 22303
703-960-8400  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.2
3.2
3.25 Parking:
2.5
2.51 Maintenance:
2.3
2.29 Construction:
3.0
2.98 Noise:
2.5
2.5 Grounds:
2.4
2.41 Safety:
2.2
2.17 Office Staff:
< | >

Consistently Under Delivering

From: -Anonymous-
Date posted: 7/14/2009
Years at this apartment: 2008 - 2008
User Response is available. 3 responses
 
If you enjoy taking cold showers these are apartments are for you. The hot water is hit and miss. I've contacted the management about this issue, but still no response.

This morning's hot water temperature: 62 degrees F

Also, don't be fooled with the Town Center. If you don't live in Tower 1, this facility is not for you. Tenants in Tower 2 and 3 have to pay an additional $35 dollars per month to have access to a poorly maintained facility.

I've finally moved out and here's my overall review. Do not live here.

I scheduled time to be present for my move out inspection. Took time off work, made the journey to Fairfax County from DC, etc. The maintenance employee reviewed the unit, and marked all items as good. I was told I would be receiving my full security deposit minus 1.5 months of utilities (this would happen with any utility company when you close your account). About a week later I received my move out reconciliation report and a revised copy of the apartment inspection report. The Senior Maintenance manager changed the document that I signed and his representative signed and indicated that I left the apartment dirty. No. The mentioned items were as clean as when I moved in. Also, both parties had already agreed to the items on the document. I tried to contact the Property Manager and was refused contact each time. I spoke with the maintenance manager and he informed me that what he puts on the form is final, not what the person inspecting the apartment puts.

I contacted AimCo Corporate Resident Relations because changing a signed document is a no no. The next day I received a phone call from the property manager informing me that they were incorrect in changing the document and I would be receiving a check in the amount of charges they said were owed.

If you have problems with this place, the best course of action is to contact AimCo Corp. When it comes to things like this, don't forget about the Fairfax County Consumer Protection Division. Luckily they did not have to get involved, nor have I ever contacted them about this company. In reviewing their complaint history, there is a complaint about hot water... go figure.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/08/2009
OMG, I agree with you. I turned on the shower the other morning and the hot water was actually colder than the cold water. I had to boil water like I did when I was growing up in the hood.
From: ma3145tt Date: 03/08/2009
Let management know that you won't stand for this utter disrespect. Call AimCo Resident Relations at (800) 999-8600 and let them know the extent of the problems here.
From: Anonymous Date: 08/21/2009
There is a section of the lease that everyone should READ!!!!#21 MOVE OUT PROCEDURES:Move Out Cleaning and Inspection
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