During the very first week I moved in (2 years now-not renewing), my car was broken into. I had a roach problem for the first 2 months or so (not since). I came home from work and discovered a moderate leak from the ceiling in the bathroom. Maintenance explained to me that a mop-bucket had spilled in the unit above me, and went undiscovered until I notified them of my problem. The once hairline crack is now gash-if you will-and when a technician arrived to inspect it, he explained to me that they would simply paint over it. I have re-bar exposed on my window-sill, 4 large brown rings in my carpet (previous resident's wicker chairs-never removed despite concerns), a rushed paint-job throughout, and a heater/ac that is constantly malfunctioning. During my first year, a transformer caught fire and my floor and unit was covered in soot and smelled horrible for months. I had to clean my carpet and walls myself, and my television and stand have permanent stains. A meter was installed in the kitchen (I'm assuming after protest from residents), and it is the most sloppy work (crooked panel, holes for screws...but no screws) I've ever seen-after it's installation, I have trouble opening the circuit breaker. The previous package room attendant was horrible to people-such power. Overall, the maintenance staff are great (the other descriptions are true), but SOME of the management staff are just plain arrogant to you. For a first apartment it was a learning experience, and the area does have a lot to offer-like other apartments.

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