The Heritage at Old Town

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The Heritage at Old Town

431 South Columbus Street, Alexandria, VA 22314
(96 Reviews)
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"I love living in the Heritage complex at Old Town. The town is beautiful, walkable, friend" ...
$1,595 - $1,716/mo
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Move-In Specials

LEASE TODAY! GARDEN-STYLE ONE BEDROOMS STARTING AT $1295 AND GARDEN-STYLE TWO BEDROOMS STARTING AT $1595! $0 premium on short term leases expiring July-October ...

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Floor Plans & Pricing

1 Bedroom

1 BDRM

1 Bed, 1 Bath | 548 sq. ft.

See Floor Plan Details

2 Bedrooms

2 BDRM

2 Beds, 1 Bath | 685 sq. ft.

$1,595 - $1,716

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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The Heritage at Old Town Reviews

(90)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 454832

Verified Resident 2016 - 2021

9/10/2021

It is a good location. In walking distance to a church, drug store and has a play area for the children. Close to gas stations and can walk down town. Easy to catch a bus. Free parking able to get handicap parking.

    Manager

    9/13/2021

    The Heritage at Old Town
    We’re so appreciative for your positive rating and review and we’re pleased to hear you are happy with your decision to live with us. We strive to go above and beyond in providing a living experience that puts a smile on all of our residents’ faces. It’s good to know our convenient location have been such a good fit and we hope you’ll let us know should you need assistance.

    Updated Review

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    Resident 294597

    Verified Resident 2015 - 2021

    9/7/2021

    I love living in the Heritage complex at Old Town. The town is beautiful, walkable, friendly, and has great dining and entertainment options. This apartment complex puts you in the heart of it all and the staff is great.

      Manager

      9/7/2021

      The Heritage at Old Town
      Thank you so much for the 5-star recognition and we appreciate your kind words for our community! We are thrilled to hear you are enjoying the kind of living experience we take pride in at The Heritage at Old Town! It's good to know our convenient location has been such a good fit and we're honored to know you see value in the living experience we offer. It has been a pleasure serving you and we look forward to more great experiences and your continued loyalty! Thanks again, you are appreciated!
      Review Author Icon

      Resident 937470

      Verified Resident 2008 - 2021

      8/10/2021

      I have lived here more than 10 years and very happy here maintenance issues are resolved in a timely manner and the maintenance staff here is pretty darn good the office staff is always polite and courteous and attentive

        Manager

        8/10/2021

        The Heritage at Old Town
        It's great to hear that you've enjoyed such a positive overall living experience with us at The Heritage at Old Town and we greatly appreciate your continued loyalty. We're so honored to know you are happy with your decision to live with us. It's good to know our maintenance staff was able to provide you prompt, exceptional service and assist you with any concerns. If we can do anything else to increase your comfort, please let us know. Thanks again, you are truly appreciated!
        Review Author Icon

        Resident 933616

        Verified Resident 2017 - 2021

        7/31/2021

        Wonderful experience with the area and the community. Unforgettable life experience. I recommend this place and is very convenient to stores from A to Z. The water front is a walking distance from this property. Wow.

          Manager

          8/2/2021

          The Heritage at Old Town
          Thank you so much for the 5-star recognition and recommendation! We are thrilled to hear you are enjoying the kind of living experience we take pride in at Heritage at Old Town! We certainly want to ensure all of our residents feel at home and are more than satisfied. We look forward to your future experiences and your continued loyalty! Thanks again, you are appreciated!
          Review Author Icon

          Resident 896852

          Verified Resident 2019 - 2021

          4/25/2021

          Una experiencia ?nica y un lugar muy agradable y hermoso ?? para descansar todo esta muy perfecto ?? y com muchas espacios para un bueno relax muy bonito las personas muy hamables y muy profesionales

            Manager

            4/26/2021

            The Heritage at Old Town
            Es genial saber que haya disfrutado de una experiencia de vida general tan positiva con nosotros en Heritage at Old Town y valoramos los comentarios. Parece que nuestra ubicación tranquila ha sido una buena opción, y nos complace saber que nuestro servicio ha sido un aspecto tan positivo de su residencia. Gracias de nuevo, ¡se lo agradecemos!
            Review Author Icon

            Resident 887127

            Verified Resident 2021

            3/23/2021

            So far been nothing but a great experience living here with me and my daughter its clean, quiet and perfect for getting on the highway to DC or Maryland. Apartment is very spacious and comfortable. Thanks

              Manager

              3/24/2021

              The Heritage at Old Town
              We are thrilled to know that you are having a 5-star experience at Heritage at Old Town Apartments! It is our goal to continue meeting your expectation and if there is anything you need, please do not hesitate to reach out to us!

              Updated Review

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              Resident 685805

              Verified Resident 2019 - 2021

              3/14/2021

              Most residents I know (including myself) are deeply upset about the future rebuild. Regardless of Ross Heritage's commitment to follow mandatory regulations for affordable housing, the general price of apartments here will surely increase, which will displace people who are already affected by one of… See More >
                Manager

                3/16/2021

                The Heritage at Old Town
                We truly appreciate your residency and your feedback is very important to us. We would love the opportunity to speak with you to further discuss your concerns. Our Resident Help Team looks forward to assist you. Use the following link http://bit.ly/2ZKI80w to provide your contact information. Thank you and we look forward to speaking with you!
                Review Author Icon

                Resident 883419

                Verified Resident 2020 - 2021

                3/13/2021

                The appartment is always clean. Maintenance issue get fixed right away. The managment team is prompt.It is a quiet and peacefull place. Parking space is always available. The overall community is quiet and peacefull.

                  Manager

                  3/15/2021

                  The Heritage at Old Town
                  We are thrilled to work for wonderful residents like you. Thanks again, you are truly appreciated! We thank you for choosing The Heritage at Old Town Apartments!

                  Updated Review

                  Review Author Icon

                  Resident 85953

                  Verified Resident 2012 - 2020

                  12/11/2020

                  It is a nice area to live, accessible location to shopping, parks, walking area. Good managment, fast maintenance and repair service with professional staffs. Overall, it is very nice apartment to live.

                    Manager

                    12/14/2020

                    The Heritage at Old Town
                    Thank you for the 5-star feedback! It truly warms our heart to know that you are enjoying the community and staff. If there is anything you need, please feel free to reach out to us. We are here for you!
                    Review Author Icon

                    Resident 849070

                    Verified Resident 2009 - 2020

                    12/1/2020

                    It's not bad but there I think there should be a few changes with the service because I Think they see that the place is getting a bit old and I just would like for them to realize that they should be making changes with… See More >
                      Manager

                      12/1/2020

                      The Heritage at Old Town
                      Thank you for taking the time to share your feedback with us. Our priority is providing exceptional service and your feedback helps us improve! Thank you and if there is anything you need, please do not hesitate to contact our team!
                      Review Author Icon

                      Resident 758236

                      Verified Resident 2019 - 2020

                      4/7/2020

                      Great location for the price. The sign states luxury, but do not expect luxury. A FAR cry from luxury. Landry is upstairs (I am on 1st floor) no dishwasher. Appliances are white basic appliances. The stove ventilation is a bathroom fan.

                        Manager

                        4/9/2020

                        The Heritage at Old Town
                        We appreciate your honest feedback. We would love the opportunity to improve your experience. Our maintenance team is more than happy to take look at the fan above your stove to see there is anything we can do to help with your concern. Please contact our leasing office by calling 703-549-1127 or emailing us at info@heritageatoldtown.com for further assistance. Thank you and we hope to hear from you soon!
                        Review Author Icon

                        Resident 758106

                        Verified Resident 2019 - 2020

                        4/7/2020

                        Rodents in the kitchen, management uses toxic insecticide that's bad for my health instead of using a more green company. Hallways, elevators and lobby are outdated and dirty. There are some residents that have mental issues that I don't feel safe in an… See More >
                          Manager

                          4/9/2020

                          The Heritage at Old Town
                          We appreciate your honest feedback. It is a top priority to us to make sure that we address your concerns. We would love the opportunity to speak with you directly about different options that can help address your pest concerns. We are currently working to get the TV in our gym fixed and truly appreciate your patience during this time. Our staff is on a routine schedule to clean the hallways, elevators and lobby twice a day but we would love more details to make sure we don’t miss a spot! Please contact our leasing office by calling 703-549-1127 or emailing us at info@heritageatoldtown.com for further assistance. Thank you and we hope to hear from you soon!
                          Review Author Icon

                          anonymous

                          Resident 2020

                          3/5/2020

                          I have live here since 1986 and very happy with the Management Staff here at the Heritage At Old Town., and by me being a senior of age I can say very well please with the staff warmth, kindness and friendly environment. the property has… See More >
                            Manager

                            3/10/2020

                            The Heritage at Old Town
                            Thank you for recognizing our community! We're so happy to hear that you have called The Heritage at Old Town Apartments home since 1986! We greatly appreciate your residency and if there is anything you need, please do not hesitate to reach out!
                            Review Author Icon

                            senaityersaw

                            Resident 2018 - 2020

                            3/2/2020

                            I love living here at Heritage. The staff is a great staff. The Manager Latrese Thompson I have been working with since I moved in in the year 2017. The maintenance staff is responsive and the Leasing Staff is friendly as well as the Assistant… See More >
                              Manager

                              3/4/2020

                              The Heritage at Old Town
                              Hello Senait, thank you for the 5-star feedback! We are so happy that you are having a great experience with the community and staff! It is our goal to continue to meet your expectations and if there is anything you need, please feel free to contact us!

                              Updated Review

                              Review Author Icon

                              anonymous

                              Resident 2011 - 2020

                              2/24/2020

                              I love this community because it is conveniently placed next to a variety of stores/entertainment areas. The staff/managers are very nice, honest, and willing to help. The people of the neighborhood are also very welcoming.

                                Manager

                                2/27/2020

                                The Heritage at Old Town
                                Thank you for the awesome review! It truly makes us happy to know that living at Heritage at Old Town Apartments has been nothing less than a 5-star experience for you! We think our team is great and is so happy you feel the same! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!
                                Review Author Icon

                                anonymous

                                Resident 2006 - 2020

                                2/24/2020

                                I have been living here since 2006 and the staff members are great. I have no problems with this community. I love my apartment and the staff. I am a senior citizen and I am satisfied with all the staff and all that they do.

                                  Manager

                                  2/27/2020

                                  The Heritage at Old Town
                                  Thank you for the feedback. We are thrilled to know that living at Heritage at Old Town Apartments has been nothing less than a 5-star experience for you! We think our team is great and are so happy you think so too! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!
                                  Review Author Icon

                                  Resident 714248

                                  Verified Resident 2019

                                  11/5/2019

                                  Good location, affordable, however some bug problems and every other package gets stolen. Overall experience would be best described as decent. Note this review is for the garden apartments - main building is likely entirely different.

                                    Manager

                                    11/6/2019

                                    The Heritage at Old Town
                                    We would love to get more background information to improve your experience at our community. Please email our support team directly with your contact information at residenthelp@rossmgtservices.com. Thank you and we look forward to hearing from you!
                                    Review Author Icon

                                    Resident 708280

                                    Verified Resident 2019

                                    10/19/2019

                                    good experience. Nice place and community the stuff are very helpfull. The area is very close to everything. Safeway school and other shoping places I m very satisfied , thanks to the stuff im very happy. The rent is affordable

                                      Manager

                                      10/21/2019

                                      The Heritage at Old Town
                                      Thank you for the feedback! We are thrilled to know that living at The Heritage at Old Town North has been nothing less than a 5 star experience for you. It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!
                                      Review Author Icon

                                      Resident 678086

                                      Verified Resident 2019

                                      11/9/2019

                                      My work was handled promptly. I appreciate the assistance of the staff. I was very pleased with the work completed. It gave me great satisfaction that my request was address promptly. Should I need further assistance in the future, I feel confident in the quality… See More >
                                        Manager

                                        8/16/2019

                                        The Heritage at Old Town
                                        Thank You so much for your review of The Heritage at Old Town! We are so glad we could provide you with a 5 Star Living Experience. Please do not hesitate to contact us in the Leasing Office if you need anything else! The Heritage at Old Town Team
                                        Review Author Icon

                                        jkshu

                                        prospectiveVisited 2019

                                        7/22/2019

                                        The Leasing Office team is very unprofessional and does not know the current application process, they work like in the 70's, without any online security environment technology. You have to apply both online and on paper; the same to sign the lease. No Efax and… See More >
                                          Manager

                                          7/23/2019

                                          The Heritage at Old Town
                                          Mr. Jack Shu, we apologize if there was any confusion in regards to our pet policy, as we tried to be as transparent and open as possible during your application process. On 7/10 we sent you a copy of our pet addendum that states we do not allow dogs over 35lbs, at which point you told us your dog was 32lbs. When we received your vet paperwork, it stated your pet was 45lbs, therefor was exceeding the max weight we allow. Again, we apologize for the inconvenience and we wish you the best of luck in finding a home. If there is ever anything we can do to be of assistance to you, please don't hesitate to let us know. Thank you, The Heritage at Old Town Team
                                          Review Author Icon

                                          Resident 663068

                                          Verified Resident 2017 - 2019

                                          7/10/2019

                                          You pay a lot of rent for a very small place and your neighbors have affordable voucher. The penalty if you want to move is a lot of time and is very unfair. I am very unhappy. They don't fix the maintenance problem. I don't… See More >
                                            Manager

                                            7/10/2019

                                            The Heritage at Old Town
                                            We are truly sorry for any miscommunication with your rent, maintenance, or otherwise, and we would love the opportunity to speak with you further about this. You can visit us in the Leasing Office, or reach out to our support team directly at ResidentHelp@rossmgtservices.com. We look forward to hearing from you soon! Thank you, The Heritage at Old Town Team
                                            Review Author Icon

                                            Resident 637618

                                            Verified Resident 2018 - 2019

                                            5/8/2019

                                            The office staff is unresponsive, and unprofessional when you have to call for about an issue more than once. Maintenance work is mediocre at best, and response time is less than stellar. Limited in-unit appliances & no central air drive up utility bills. Limited on-site… See More >
                                              Manager

                                              5/8/2019

                                              The Heritage at Old Town
                                              We truly apologize for any frustration you have been feeling, and we would like the opportunity to talk with you and rectify any concerns. You can reach out to our support team online at residenthelp@rossmgtservices.com, or visit us in the Leasing Office when you have some free time. We love our residents and want to do anything we can to make sure you are living your best life in our community. We hope to hear from you soon. Thank you, The Heritage at Old Town Team
                                              Review Author Icon

                                              Resident 636574

                                              Verified Resident 2003 - 2019

                                              11/9/2019

                                              I love this community more than 10 years so really lovely area and I'm very comfortable to Convenience to go everywhere so I love it very good community service is very good. School is very good, very convenient.

                                                Manager

                                                5/7/2019

                                                The Heritage at Old Town
                                                Thank you for the great review! We're so pleased to hear that you and your family are loving life in our community here at The Heritage at Old Town. If there is ever anything we can do for you, please don't hesitate to reach out to us. Thank you, The Heritage at Old Town Team
                                                Review Author Icon

                                                Resident 610247

                                                Verified Resident 2019

                                                10/5/2019

                                                I love the location. So that makes the cost worth it despite not having certain amenities such as dishwasher, patio. That is, as long as they keep the building and grounds maintained well. Sometimes that isn't the case. Occasionally it seems they get behind on… See More >
                                                  Manager

                                                  3/4/2019

                                                  The Heritage at Old Town
                                                  Thank you for such kind words! We love hearing how much you enjoy living in our community, and that we have been so helpful to you. We hope that you do call Heritage your forever home! If you need anything in the future, please don't hesitate to reach out to us at any time. Thank you, The Heritage at Old Town Team
                                                  Review Author Icon

                                                  Resident 603285

                                                  Verified Resident 2019

                                                  2/11/2019

                                                  Nice clean building. Pleasant, mostly quiet neighbors, not enough close parking, but if you don't mind a walk there is plenty. Great access to Old Town, bike paths, etc. Lots of Dogs (which we think is a good thing)

                                                    Manager

                                                    2/12/2019

                                                    The Heritage at Old Town
                                                    We're glad to hear that you are getting along with your neighbors, and that you are able to take advantage of the bike paths and other community activities. If you ever need anything, please come visit us in the Leasing Office! Thank you, The Heritage at Old Town Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Centers
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Award Winning Customer Service
                                                    • Business Center
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Located in the Heart of Old Town Alexandria
                                                    • Mid-rise or Garden Style Living
                                                    • One and Two Bedroom Apartments
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Wall to Wall Carpet
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                                                    Leasing

                                                    Heritage at Old Town apartments for rent is an award-winning community in Alexandria, VA offering spacious, pet-friendly 1- and 2-bedroom apartments in a premier location within walking distance of all that Old Town, Alexandria has to offer. All apartments are equipped with contemporary kitchens, modern appliances, and top of the line thermo-pane windows for both comfort and efficiency. Residents also enjoy community amenities like on-site parking, a fenced dog park, and fitness and business centers so you can relax, play, and repeat. When you live at Heritage at Old Town apartments, you ll find yourself just steps from the waterfront, shops, and restaurants, and just minutes from Washington D.C. s culture, history, and entertainment.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    LEASE TODAY! GARDEN-STYLE ONE BEDROOMS STARTING AT $1295 AND GARDEN-STYLE TWO BEDROOMS STARTING AT $1595! $0 premium on short term leases expiring July-October 2021.

                                                    Check Availability

                                                    The Heritage at Old Town

                                                    March 2024

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                                                    The Heritage at Old Town is a 548 - 685 sq. ft. apartment in Alexandria in zip code 22314. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,595 - $1,716. Nearby cities include National Harbor, Arlington, Oxon Hill, Springfield, and Annandale.

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