1401 Joyce on Pentagon Row
#20,803 #101 #910

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1401 Joyce on Pentagon Row

1401 South Joyce Street, Arlington, VA 22202
(42 Reviews)
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"Because I was relocating from Washington state to Virginia, I wasnĆ¢ā‚¬ā„¢t able to make a sepa" ...
$2,247 - $2,777/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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1401 Joyce on Pentagon Row Reviews

(42)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Mary_A559

Resident ā€¢ 2022

8/22/2023

Horrible place for a 77 year African American woman to live

Horrible experience Tina is pathetic She lacks decorum or any financial expertise The management connive with white tenants to make life unbearable for us African Americans I do not recommend this living condition for anyone who needs peace of mind

    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    10/5/2022

    Thereā€™s no place like home!

    Because I was relocating from Washington state to Virginia, I wasnā€™t able to make a separate trip to see the apartment I chose before move in. Tina worked with me to accommodate my request to switch apartments because the furniture I had purchased wouldnā€™t haveā€¦Ā See More >
      Review Author Icon

      sammyy223

      Resident ā€¢ 2020 - 2021

      10/28/2021

      1401 South Joyce is the absolute worst apartment I lived in. The building has very poor sound insulation. I heard my neighbor snoring through the wall. My neighbors' early morning showers woke me up. Neighbors playing music? Hope you like their music taste. I haveā€¦Ā See More >
        Review Author Icon

        martinblank

        Resident ā€¢ 2020 - 2021

        2/21/2021

        It's really too bad given the good elements of this building, particularly maintenance and front desk staff; however, this is the noisiest, least sound-proof apartment building I have ever lived in. I rolled my eyes at the management response to another noise complaint posed inā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2020

          8/31/2020

          I do not recommend living here. The building has little or no soundproof. The snoring sound of my next door neighbor is loud and clear even with a wall between us. Sound of the dog bark travels through the wall from units far away downā€¦Ā See More >
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            joyceflooded

            Resident ā€¢ 2020

            6/23/2020

            TL:DR: Don't recommend moving here. The building has severe water issues and management is unresponsive. We moved into a second floor apartment at 1401 Joyce in mid-January 2020. At first, everything seemed fine, but barely a month in, our kitchen sink backed up, overflowed, andā€¦Ā See More >
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              renterppl

              Resident ā€¢ 2014 - 2017

              12/22/2017

              Aggressive new community manager, major issues with air leaks through multiple windows, open gaps in the wall near the windows, and loud noisy a/c unit that runs non-stop from the corporate housing unit even when the unit is empty.

                Review Author Icon

                tmanzi

                Resident ā€¢ 2016 - 2017

                3/21/2017

                I've lived in five apartment buildings in Arlington, so I feel that I have sufficient experience to rate them objectively. I moved into 1401 Joyce in November 2016, and I'm extremely happy with it. I'll list the individual pros and cons below: Pros Yasmin, our leasingā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2013 - 2014

                  4/11/2014

                  This is one of the noisiest places I have ever lived in. They told me when I moved in that 30% was for corporate housing. I did not understand what that meant. Now I do. What it means is that Pentagon employees and other governmentā€¦Ā See More >
                    Manager

                    4/17/2014

                    1401 Joyce on Pentagon Row
                    Thank you for sharing your thoughts with us. We are sorry to hear that you're having a negative experience in regards to noise, and we would appreciate the opportunity to work with you to make things right. We rarely have noise complaints in the building as there is concrete between the walls and floors, however, we always address any noises issues that are reported to us. Children under the age of 18 are not permitted at the pool without an adult. There is a lifeguard on duty that enforces all rules including no running, jumping, etc. If there's a problem or complaint, the lifeguard would handle it immediately. We do like to have residents parties, but normally we have happy hours and other events which are more geared for adults. If you have ideas for future events, please let us know. You can always reach me at nkline@eqr.com or (703) 413-0999. Thank you.
                    Review Author Icon

                    rh0820

                    Resident ā€¢ 2013

                    10/31/2013

                    I've just moved in and not completed a month yet. This is a great complex. You can't beat the location and the close proximity to all the conveniences of modern living. It was built by Kettler and I've stayed in a Kettler property down theā€¦Ā See More >
                      Manager

                      11/15/2013

                      1401 Joyce on Pentagon Row
                      Thank you so much for the positive review! We appreicate you taking the time to share your thoughts, and I'm very glad to read that our staff has helped you feel at home in our community. If there's anything we can do for you while you coninue to recover, please just let me know at tdowning@eqr.com or (703) 413-0999. Thanks again!
                      Review Author Icon

                      anonymous

                      prospective ā€¢ Visited 2013

                      6/21/2013

                      I completely agree with other reviewers. I have never experienced this kind of negative experiences with leasing consultants. Aweful management. I would not recommend this to anyone.

                        Manager

                        8/2/2013

                        1401 Joyce on Pentagon Row
                        Thank you for posting your thoughts about living at 1401 Joyce at Pentagon Row. Reading these reviews and hearing resident feedback is important to me, as we use it to make our community better for all of our residents. I am sorry you are not pleased with your experience here, and I would like to make it better. I am here to listen to your concerns, either in the office, or at tdowning@eqr.com or at (703) 413-0999.
                        Review Author Icon

                        billbondura

                        Resident ā€¢ 2012 - 2013

                        5/8/2013

                        Terrible management and poor construction. The only thing worse than dealing with the problems with the apartment was dealing with the management. I expected far more for the high prices they charge.

                          Manager

                          8/2/2013

                          1401 Joyce on Pentagon Row
                          Thank you for taking the time to post your honest feedback. I do want our residents to be proud to call 1401 Joyce on Pentagon Row their home, and so I read every review posted about our community. It is important to know where our residents think we missed the mark, as well as where we have done well - so that we can improve 1401 Joyce on Pentagon Row for everyone. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. I am sorry you have had a negative experience, and I would be happy to discuss any of your concerns with you. You may contact me any time at tdowning@eqr.com or at (703) 413-0999.
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                          Bella06

                          Resident ā€¢ 2010 - 2012

                          4/2/2012

                          We lived here for a little over a year, but only left because we got a puppy and wanted to go back to living in a house. We had a beautiful apartment on the 17th floor with spectacular views of the National Mall. ā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2011 - 2012

                            3/22/2012

                            1401 Joyce was by far the best apartment that I have ever lived in and I have lived in 4 different complexes in the Arlington area. The property manager is a great guy and the concierges are welcoming and create a positive atmosphere. ā€¦Ā See More >
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                              HarryNickel

                              Resident ā€¢ 2008 - 2012

                              1/29/2012

                              I've rented a few different apartments in this building over the years and it has always been an amazing experience. Some people don't like that management changed a few years back from Kettler to Equity and try to blame all the changes on that,ā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2008 - 2011

                                1/29/2012

                                I lived here both when Kettler owned/managed the building, and for over a year after Equity Residential bought it. I've lived at these apartments twice - once when the building first opened, and then for another few years. So, I speak from plenty of experience.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2011 - 2012

                                  1/9/2012

                                  the managment charge you for anything, this company have many complaints in the BBB stay away if you can, beware with the contract and the fee for each apartment,hiding fees in the contract.ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2009 - 2011

                                    11/19/2011

                                    chose this apartment because I am working in Washington DC. The leasing agents are stupid -- they don't know i think mathematics had to print off my lease four times prior to me signing because he kept forgetting things. In fact, I had toā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2010 - 2011

                                      8/25/2011

                                      Don't live here. They just raised my rent $400 and we've been good renters for a year. They don't care if you are in government service and if you need to start a new lease for slightly less because you have a date toā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2011

                                        7/29/2012

                                        i just move to this building and everything is nice and perfect..JUSTIN u need to back to school, learn some basic math operations, anyway u have some brain damage maybe...!!! everything is perfect, the entire Staff is excellent and the service is good!!ā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2011

                                          8/9/2011

                                          Other than the location, this community doesn't have a lot to offer. It was a quality residential choice when it was owned and managed by Kettler, building formerly known as The Metropolitan. Once Equity Residential took over, it was all downhill from there. Incompetent managementā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2009 - 2010

                                            1/27/2011

                                            We chose to live at 1401 Joyce on Pentagon Row while on detail with my job in D.C. What a great building, with a great professional manager and staff (-------------). We stayed for one year, we have enjoyed every minute living at 1401 Joyce.The staff are veryā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2010

                                              12/22/2010

                                              I've been here for about a year and have been a resident of several other nearby apartments. While 1401 S Joyce is not the best, it is right at the top. The management has been friendly and responsive and the concierge desk hasā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2006 - 2010

                                                7/29/2010

                                                We lived at 1401 Joyce (formerly known as Metropolitan at Pentagon Row)for 4 years. The property was under Kettler Management group for the entire time we were there until a few month before we moved out. The new management was Equity Residential, which we haveā€¦Ā See More >
                                                  Review Author Icon

                                                  unsatisfied-pet-owner

                                                  Resident ā€¢ 2008 - 2010

                                                  6/29/2010

                                                  Was a renter for 2 years. Everything at the units were great until the new landlord (Equity Apartments) took over. Move out inspections not done, water leaks and damages not addressed. Would NOT recommend them to anyone! They charged back everythingā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Equity

                                                    D-
                                                    D-
                                                    Communities
                                                    246

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 42 number of votes by renters, 1401 Joyce on Pentagon Row is currently rated 3.2 out of 5 stars.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    1401 Joyce on Pentagon Row is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Equity
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    1401 Joyce on Pentagon Row

                                                    March 2024

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                                                    1401 Joyce on Pentagon Row is an apartment in Arlington in zip code 22202. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,777. Nearby cities include Falls Church, Washington, Alexandria, Annandale, and Oxon Hill.

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