Horizons East West
#13,091 #72 #626

What is epIQ?

Horizons East West

4300 Old Dominion Drive, Arlington, VA 22207
(282 Reviews)
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"The whole renting and move in process was super easy and I could not be happier with the c" ...
$1,367 - $2,999/mo
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Move-In Specials (2)

First month free on select units if you move in by March 15th. Apply today!

First month free on select units if you move in by March 15th. Apply today!

Floor Plans & Pricing

Studio

S1

Studio, 1 Bath | 500 sq. ft.

$1,367

See Floor Plan Details

S2

Studio, 1 Bath | 650 sq. ft.

$1,532

See Floor Plan Details

1 Bedroom

A1

1 Bed, 1 Bath | 700 sq. ft.

$1,699

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 900 sq. ft.

$2,097

1 Available Unit

See Floor Plan Details

2 Bedrooms

B6

2 Beds, 2 Baths | 1,176 sq. ft.

$2,614

3 Available Units

See Floor Plan Details

B5

2 Beds, 1.5 Baths | 1,150 sq. ft.

$2,439

2 Available Units

See Floor Plan Details

B3

2 Beds, 1 Bath | 1,090 sq. ft.

$2,500

2 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,095 sq. ft.

$2,569

2 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 980 sq. ft.

$2,100

See Floor Plan Details

B2

2 Beds, 1 Bath | 1,012 sq. ft.

$2,195

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,570 sq. ft.

$2,999

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

B-

Review Ratings

Noise

2.7

Grounds

3.3

Safety

2.7

Office Staff

3.0

Maintenance

2.3

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Horizons East West Reviews

(266)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023 - 2024

2/4/2024

Apartments in great Arlington area

The Horizons is situated in a great location close to Ballston, Virginia Square Metros with a large car park. Many grocery stores nearby and an excellent school system. Dweck, the owners of the property are having a challenge with these 1960s apartment buildings. It may… See More >
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    anonymous

    Resident 2009 - 2023

    10/2/2023

    50/50 good & bad. mostly bad actually

    I'm not sure how long the horizons owned by dweck has known they've needed to do construction. The insulation on the pipes have asbestos. . When Dweck knew of this issue and created their plan to fix it, immediately after is when all residents of… See More >
      Review Author Icon

      anonymous

      Resident 2018 - 2023

      5/17/2023

      DO NOT MOVE HERE! Construction Site, Mice, & No Respect

      I want to provide an honest review of the Horizons. Do you like HVAC construction inside your apartment occurring during the hours of 8am-6pm? Do you like them telling you it will take 11 business days then lasting 3 months (and counting…)? Do you like… See More >

        Updated Review

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        Resident 901714

        Verified Resident 2021 - 2022

        1/30/2022

        The location is perfect especially if you have kids to get a good school. The staffs are very friendly. The maintenance guys are awesome. It easy to get transportation. Near by we have supper markets and restaurants.

          Manager

          1/31/2022

          Horizons East West
          We appreciate you rating our community. Your comfort is important to us so we're delighted to know that we're exceeding your expectations! - The Team at Horizons East West

          Updated Review

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          Resident 833181

          Verified Resident 2020 - 2022

          1/14/2022

          I like this apartment a lot - the renovated units are well-constructed, the neighborhood is nice, and it's a decent price point (particularly for unrenovated units). The property staff are very responsive and friendly as well. There are some issues with hot water and the… See More >
            Manager

            1/15/2022

            Horizons East West
            Dear Resident, Thank you for taking your time to share your feedback with our Leasing Team. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! As dissapointed as we are with your noise concern we kindly request that you contact our Leasing team at 703.527.2353 or horizon@bainbridgere.com so that we may appropriately address your concerns. Thank you again for your feedback and look forward to seeing you at our next Resident Appreciation Event. The Leasing Team

            Updated Review

            Review Author Icon

            Resident 870499

            Verified Resident 2019 - 2021

            12/21/2021

            I love the area and the apartment itself, though it is a bit outdated, but the building, maintenance, and amenities could use some work. I really loved it here until they changed ownership. The gym equipment is very old and barely usable and the gym… See More >
              Manager

              1/11/2022

              Horizons East West
              Dear Resident, thank you for taking the time to share your feedback with our team. We do apologize that you did not have a positive experience with the way service tickets were handles in your apartment home and would love to better address your concerns by discussing the details of it; kindly contact the leasing center at 703.527.2353 or horizons@bainbridgere.com. Our team here at Horizons East West is committed to providing high-quality customer service, and strives to meet all of your expectations. We look forward to seeing you soon at the next Resident Appreciation Event. Sincerely, The Leasing Team
              Review Author Icon

              Resident 982210

              Verified Resident 2016 - 2021

              12/17/2021

              New management has made positive strides in the basics which were ignored by prior team. The building is old, and necessary water line repairs have been frequent, but management does a much better job informing residents about what's going on. Space is good, but if… See More >
                Manager

                1/11/2022

                Horizons East West
                Dear Resident, thank you for taking the time to share your feedback with our team. At Horizons East West we are committed to providing high-quality customer service, and we’re thrilled to hear that we have exceeded your expectations. Looking forward to seeing you soon at the next Resident Appreciation Event. Sincerely, The Leasing Team
                Review Author Icon

                Resident 979018

                Verified Resident 2021

                12/6/2021

                Great area, reasonable rent, amenities are decent given the area. Staff is super nice, helpful and responsive. The location is really nice and pleased with everything overall. Some of the furnishings could be a little better quality but the management company seems responsive to feedback… See More >
                  Manager

                  12/8/2021

                  Horizons East West
                  Dear Resident, It's such a great feeling to know that we left you with such a remarkable impression of our community at the Horizons. We're overjoyed to see your rating and truly thank you for sharing your feedback with our team! Your ideas and feedback are greatly appreciated and valued as we strive to exceed your expectations while providing nothing but excellence in customer service. Look forward to seeing you at our next Resident Appreciation Event. The Leasing Team

                  Updated Review

                  Review Author Icon

                  ksaucier@comcast.net

                  Resident 2006 - 2021

                  12/5/2021

                  I've had complaints about how attentive the staff were to tenant needs. The attitude was quite often dismissive. For example, we went to the office to request some maintenance and were told to submit it to the tenant portal. They could have used customer service… See More >
                    Manager

                    12/8/2021

                    Horizons East West
                    Dear Resident, thank you for taking the time to share your feedback with our Team. At Horizons East West we are committed to providing high-quality customer service to the entire community, and we’re thrilled to hear that your experience with our handling of maintenance service requests and leasing questions met your expectations. We value and appreciate each one of our residents and sincerely appreciate your feedback which will be shared with the rest of the team and kept in consideration for any and all future plans for the landscaping at the Horizons. Once again thank you for the enticing ideas and we look forward to seeing you soon at our next Resident Appreciation Event. The Leasing Team
                    Review Author Icon

                    Resident 970729

                    Verified Resident 2021

                    11/12/2021

                    The whole renting and move in process was super easy and I could not be happier with the condition and cleanliness of my apartment. Very nice staff that guided me through the whole process and made it painless. SO happy so far.

                      Manager

                      11/18/2021

                      Horizons East West
                      Dear Resident, It's such a great feeling to know that we left you with such a remarkable impression of Horizons. Thank you for taking the time to share your feedback with our team. Look forward to seeing you at the next Resident Appreciation Event! The Leasing Team
                      Review Author Icon

                      Resident 967974

                      Verified Resident 2017 - 2021

                      11/5/2021

                      I have lived in this 'community' for 17 years! My experience with maintenance has been good until now. The toilet is now functioning well, I guess. However, now there is a need for additonial work and there is no response!

                        Manager

                        11/6/2021

                        Horizons East West
                        Dear Resident, Thank you for taking the time to share your feedback with our team. As much as we are committed to providing each and everyone with a positive experience and are proud of our track record in offering high-quality service, we sincerely apologize that your experienced delays with maintenance concerns. Please contact one of our new Leasing Team Members directly at 703.527.2353 / Horizons@bainbridgere.com so that we may better address your concerns and expedite your requests. We value you as one of our residents and look forward to seeing you at our next resident appreciation event. The Leasing Team

                        Updated Review

                        Review Author Icon

                        Resident 967848

                        Verified Resident 2018 - 2021

                        11/5/2021

                        Management and maintenance used to be part of the community and really friendly. Now it's very "corporate" feeling and the staff is usually not on the same page. Maintenance does bare minimum and communication is often unclear or mixed or completely wrong from office staff.… See More >
                          Manager

                          11/6/2021

                          Horizons East West
                          Dear Resident, Thank you for taking the time to share your feedback with our team. As much as we are committed to providing each and everyone with a positive experience and are proud of our track record in offering high-quality service, we sincerely apologize that your experience at our community did not meet your expectations. Please contact one of our new Leasing Team Members directly at 703.527.2353 / Horizons@bainbridgere.com so that we may better address your concerns. Look forward to seeing you at our next resident event. The Leasing Team

                          Updated Review

                          Review Author Icon

                          Resident 855545

                          Verified Resident 2019 - 2021

                          10/22/2021

                          In general, it's a nice, quiet place to live with a good location, large size apartments and very reasonable rent. The apartments that are renovated have a good layout. The refrigerator is small and no icemaker.

                            Manager

                            10/22/2021

                            Horizons East West
                            Dear Resident, thank you for taking the time to share your feedback with our team. At The Horizons, we value your time and always strive to provide the best and most reliable customer service. We are so pleased to hear your experience at our community has exceeded your expectations and look forward to seeing you at our next Resident Appreciation Event. Please contact one of our leasing team members at 703.527.2353/horizons@bainbridgere.com so that we may better address your concerns pertaining to the size of the refrigerator and icemaker. Thank you, The Leasing Team
                            Review Author Icon

                            anonymous

                            Resident 2019 - 2021

                            10/19/2021

                            Horizons East West in an absolutely disgusting apartment complex. Even with putting the age of the building into account, the management team has not figured out that an old and crumbling infrastructure needs repair. They spend more time paving the parking lot rather than updating… See More >
                              Manager

                              10/20/2021

                              Horizons East West
                              Dear Resident, we are committed to providing each and everyone with a positive experience and are proud of our track record in offering high-quality service. We do apologize your experience at the Horizons did not meet your expectations. Please feel free to contact the New Leasing Team directly at 703.527.2353 / Horizons@bainbridgere.com so that we may better address your concerns. Some of the concerns you expressed we take very seriously and we certainly want to remedy immediately. The Preventative Maintenance System at the Horizons ensures and prevents the potential of any of the concerns you expressed. As we strive to achieve excellence in customer service, we thank you for the time to share your feedback with our team. Sincerely, The Leasing team
                              Review Author Icon

                              Resident 952222

                              Verified Resident 2021

                              9/26/2021

                              The community itself is great. There are so many nice individuals and families that live in the apartment building. However, the building has so many issues even with the renovations that they have done. The A/C units are ancient and have issues with them leaking.… See More >
                                Manager

                                9/30/2021

                                Horizons East West
                                Dear Resident, We are committed to providing each and everyone with a positive experience and are proud of our track record in offering high-quality service. We do apologize we did not meet your expectations and look forward to discussing the circumstances in further details. Please contact one of our new Leasing Team Members directly at 703.527.2353 / Horizons@bainbridgere.com so that we may better address your concerns. Exceptional living and inspiring experience @ The Horizons is the Difference that sets us apart. Thank you, The Leasing Team

                                Updated Review

                                Review Author Icon

                                Resident 894720

                                Verified Resident 2021

                                9/5/2021

                                ratings are always a problem , nothing is ever perfect , but, there are some good changes , some fair , i will express my totality later !!! it's not my job to teach anyone what they should or should not do ......people are… See More >
                                  Manager

                                  9/8/2021

                                  Horizons East West
                                  Dear Resident, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to contact our new Leasing team at 703.527.2353 / Horizons@bainbridgere.com so that we may address your concerns more appropriately. As we strive to reach excellence in customer service, we strongly appreciate the time you took to share your concerns with us so that we may make appropriate improvements. We look forward to hearing from you soon. Sincerely, The Leasing Team

                                  Updated Review

                                  Review Author Icon

                                  Resident 331413

                                  Verified Resident 2018 - 2021

                                  8/24/2021

                                  Convenient location Friendly staff Great views! Nice grounds Picnic area very attractive Seems to be good place for dogs in terms of access to outside and places to run around Convenient to grocery shopping and to Lee Heights for coffee shops, restaurants, etc

                                    Manager

                                    8/24/2021

                                    Horizons East West
                                    Dear Valued Resident, It's such a great feeling to know that we left you with such a remarkable impression of Horizons East West. Thank you for taking the time to share your feedback with us and we hope to continue earning your loyalty in the future. Thank you, The Leasing Team
                                    Review Author Icon

                                    Resident 928935

                                    Verified Resident 2021

                                    7/19/2021

                                    The leasing staff was overall very nice and helpful but did seem to be a little confused at times. This resulted in us ending up in a different apartment than expected. When I moved into the apartment, I immediately noticed that there were some aesthetic issues… See More >
                                      Manager

                                      8/20/2021

                                      Horizons East West
                                      Dear Resident, Thank you for taking the time to give us a review. We’re disappointed to hear that your move-in experience did not meet your expectations. Please contact the new Leasing Team at 703.527.2353 or by email at horizons@bainbridgere.com so that we may better address your concerns. The Horizons has experienced tons of renovations in the last year and as we continue the upgrades of our ameneties and many of our Apartment Homes for our residents to enjoy in our new community, we sincerely appreciate your feedback on how we can create a better and more positive experience for you. We look forward to seeing you at the Resident Appreciation Event. Thank you, The Leasing Team at the Horizons
                                      Review Author Icon

                                      Resident 927193

                                      Verified Resident 2021

                                      7/13/2021

                                      Severe maintenance issues the day we moved in - mouse droppings, black mold in washer, mildew in dryer, broken cabinets. Move in process (lease, payment, etc) was horribly explained - some paperwork was given to us with less than 24 hours notice. However, the apartments… See More >
                                        Manager

                                        8/23/2021

                                        Horizons East West
                                        Dear Resident, Thank you for taking the time to share your feedback. Our team works continuously to provide residents with the best resident and maintenance support possible and we sincerely apologize this wasn’t your experience. We’d like to better understand what happened and how we can remedy your concerns, so please contact us at Horizons@bainbridgere.com or 703.527.2353. Our new leasing team will be able to discuss your experience into further detail. We appreciate you as a resident and look forward to seeing you at the Resident Appreciation Event. Thank you, The Leasing Team

                                        Updated Review

                                        Review Author Icon

                                        Resident 586556

                                        Verified Resident 1999 - 2021

                                        6/11/2021

                                        This is a good apartment, nicely maintained. The addition of pets to the building's environment has not hurt it as their owners seem to take good care of their pets and their apartments. Please note, however, that most of the improvements have gone into… See More >
                                          Manager

                                          7/7/2021

                                          Horizons East West
                                          Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                                          Review Author Icon

                                          Resident 911890

                                          Verified Resident 2017 - 2021

                                          6/4/2021

                                          Nice apartment complex with quiet escape from the city/downtown area. Pretty good walking score with public bus transportation stops and grocery store/pizza/hair salon/clothing boutique/toy store/starbucks within walking distance. Clean.

                                            Manager

                                            6/6/2021

                                            Horizons East West
                                            It's such a great feeling to know that we left you with such a remarkable impression of Horizons East West. Thank you for sharing!

                                            Updated Review

                                            Review Author Icon

                                            Resident 813973

                                            Verified Resident 2020 - 2021

                                            5/28/2021

                                            The value is fairly good for the size and location but many of the renovations are slapped on top of existing quite old units without taking the time to address the underlying issues. Overall the staff works hard to address issues but the aging… See More >
                                              Manager

                                              6/6/2021

                                              Horizons East West
                                              Thank you for choosing Horizons East West. Would you mind reaching out to us to share any feedback that you have for us? We'd love to connect to learn how we improve your overall experience.
                                              Review Author Icon

                                              Resident 907444

                                              Verified Resident 2020 - 2021

                                              5/24/2021

                                              I love my new apartment. The building is well managed, neighbors are peaceful and my view is amazing! I'm able to focus while working from home because the building is so quiet. The utilities are a bit high even when I try to save energy.

                                                Manager

                                                5/26/2021

                                                Horizons East West
                                                Hell0,, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!
                                                Review Author Icon

                                                Resident 907260

                                                Verified Resident 2018 - 2021

                                                5/23/2021

                                                The most people renting apartment they are low income so they are looking for lower rent and good community this building is very old building isn't new and everything is not money just help the people about renting prices make people happy please respond to… See More >
                                                  Manager

                                                  6/3/2021

                                                  Horizons East West
                                                  Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to the management office or send us a direct email to Horizons@bainbridgere.com so we can address your concerns, and rectify this issue.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 750460

                                                  Verified Resident 2012 - 2021

                                                  5/21/2021

                                                  I have a top floor apartment with light, space and a view. Building is aging, but new management is gradually improving maintenance of property and upgrading appearance. Response to residents' service requests has always been excellent.

                                                    Manager

                                                    5/26/2021

                                                    Horizons East West
                                                    Greetings Thanks for the kind words! We love that you had such a great experience! Thanks for sharing . We hope to continue exceeding your expectations with 5 star service. We look forward to seeing you again soon.

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed

                                                    Leasing

                                                    The Horizons East West Apartments is an established community in the sought-after area of North Arlington and are walking distance from the Ballston Metro Station, shopping and fine dining! Conveniently, located off Lee Highway, Route 29, Horizons is minutes from major transportation corridors and employment centers located in Arlington, Washington DC and McLean. At Horizons the vitality of the nation's capital is within an easy reach! Vantages from the upper floors of the East and West towers yield panoramic vistas of Georgetown! Make The Horizons East West your perfect haven today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 08:00 AM - 05:00 PM
                                                    • Wednesday: 10:00 AM - 05:00 PM
                                                    • Thursday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Heather.C
                                                    Answered on: 05/16/2018
                                                    A: I have not had a problem.... it is first come first serve but i normally get home late after being out and i always find a space... not close to the building but you will have a space. For guest parking they issue out guest passes and theres not a designated area again first come first serve. Hopes this helps.

                                                    Frequently Asked

                                                    Based on 282 number of votes by renters, Horizons East West is currently rated 3.9 out of 5 stars.
                                                    Horizons East West is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Horizons East West is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Horizons East West is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Horizons East West is rated 2.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Horizons East West is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Horizons East West is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    First month free on select units if you move in by March 15th. Apply today!

                                                    Check Availability

                                                    Horizons East West

                                                    March 2024

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                                                    Horizons East West is a 500 - 1,570 sq. ft. apartment in Arlington in zip code 22207. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,367. Nearby cities include Falls Church, Washington, Alexandria, Annandale, and Oxon Hill.

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