I lived in the building for three years because I had a roommate that I liked and we were too busy to look to move, but when a.) the rent was hiked again, b.) I was sleeping on the bathroom floor because the windows did not block any outside noise and c.) the drug dealers moved in down the hall. (OK, I never bought, but when no one in anything resembling professional dress entered or exited the apartment for years, the people exiting had bloodshot eyes and the residents in the apartment could not hold a simple conversation --- and they tried to steal your furniture on moving day --- one gets suspicious.)

Also, the heat ducts are sparse and the insulation terrible, so the external room in the 2BR would be 100 degrees in the summer and 50 in the winter. Thus, your choices were a.) eliminate 20% of the footage from your apt or b.) double your electricity bill to make all the rooms an acceptable temperature.

Finally, the service was "acceptable" ... but they sell you that the concierge service will be outstanding, but it is not. My favorite story was when our sink backed up and I called to get it fixed. The woman asked if it was overflowing and I said no, so she informed me that since it was after hours, no one would be sent until sometime the next day. I expect this from a small or cheap complex, but if I am paying nearly $3,000 a month with the promise of 24 hour service, I expect 24 hour service. When I asked why they would not send someone to fix the sink, she said that it was not their policy unless it was overflowing, so I told her that I'd call her back in a few minutes when it would be. She then began to threaten me ... service with a smile. This is only topped by the time when I found a homeless man sleeping in my car as I was about to go to work, so understand that underground parking does not mean safe parking.

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