-"Happy" residents have been misled and misinformed, if not downright lied to by management staff including Bozzuto senior personnel.
-Policies change rapidly without warning.
-Conceirge Staff is wonderful, but they have no control over managment's reckless disrepect of residents.
-Management turnover in one year was 100% of staff.
-Managment records are inaccurate, especially maintenance.
-Staff is inconsiderate, hard to communicate with, no continuity. New staff offers some hope, but does not make up for 2005.
-Maintenance service requests ignored regularly.
-ENTER APARTMENTS WITHOUT 24 HOUR NOTIFICATION.
-Dog policies not enforced, conflicting, irresponsible. Failure to communicate policies to residents. Rental staff deliberately misleads new potential residents or is not aware of preexisting policies resulting in some tension between new residents and old.
-Incompetent management policies at best during 2005.
-Parking agreement promised "tandem" spaces for an additional $100/mo when one car is $25/mo and there are no efforts made to assign spaces despite the fee. Compact cars use the large vehicle spots, large vehicles use two compact car spots. No control over boyfriend/girlfriend fringe advantages of parking in the garage without permit.
-NO PEST CONTROL PERFORMED IN ONE ANNUAL YEAR.
-Ants on the 15th floor and up.
-Pool showers and bathrooms do not meet codes.
-Second building 1331 is treated differently than 1221.
-Leaks abundant in a 4 year old building'
-Checks not cashed, or cashed only after 60 days or more.

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