Post Pentagon Row
1201 South Joyce Street, Arlington, VA 22202
888-375-7185 ext 1241  WEBSITE save favorite
AVERAGE RATING
recommended by:
49%

overall rating:
3.4
3.3
3.27 Parking:
3.8
3.77 Maintenance:
3.2
3.18 Construction:
3.2
3.15 Noise:
3.9
3.92 Grounds:
3.9
3.9 Safety:
3.5
3.45 Office Staff:
< | >

Had Security issues plus Customer complaints not handled to satisfaction

From: RWiley
Date posted: 10/23/2002
Years at this apartment: 2002 - 2002
 
Overall it is a nice place,however I did have a few issues: 1. An office staff member gave my apartment key to a cable person without my approval. I has explicitly told the management that my children would be visiting, so I would need to know if anyone was coming to the apartment. The cable guy walked in on my children who were in their underwear. I asked for an additional lock to be put on but was refused. Next the life guard at the pool was extremely rude to my children. I was wrong to allow them to go to the pool without me, but because I noticed other children that were much younger and not swimmers on several occasions I felt comfortable allowing my children to go there to do their daily laps. (They are all on the swim team). The life guard was extremely rude to my girls and then asked them personal information. When I brought this up to management I did not even get an apology from the life guard. I arranged for a meeting with management but then decided it was not worth the effort if I could not affect change. Maintenance was usually quick and overall staff is friendly.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
3 of 5
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