20155 San Joaquin Terrace, Ashburn, VA 20147
571-223-2400  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.9
3.6
3.6 Parking:
3.2
3.15 Maintenance:
2.9
2.91 Construction:
2.5
2.51 Noise:
3.3
3.33 Grounds:
3.4
3.4 Safety:
2.9
2.88 Office Staff:
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Bad Management, Greedy and Unethical staff, Over-priced and Falling Apart

From: -Anonymous-
Date posted: 7/8/2008
Years at this apartment: 2007-01-01 - 2012-01-01
User Response is available. 5 responses
 

This used to be a good place to live.

Of course I can pinpoint the exact moment when this place began going downhill: when AERC bought it.

They don't do anywhere near the level of maintenance the former owners did.

They're just greedy, keep raising rents 10-20% every year.

I'm finally getting out.

Office staff don't tell you when you have packages sitting in the office.

The gates still aren't working (never have and they won't get them fixed).

When my safety sticker expired last fall, Ashborough mgmt had a private towing firm vandalize it.



I believe after this long, I've earned the right to comment with some credibility.

Although I was lucky to get a top floor apartment and don't have to look into a neighbor's place, the unit hasn't had ANY maintenance.

They are HORRIBLE at doing anything.

I disagree with others - AERC is ONLY interested in every penny they can extract from you.

I plan on taking them to court as soon as I'm out of here in a couple of months.

DO NOT RENT HERE.



Last updated: 2/13/2012


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: mdbikenut Date: 07/08/2008
I also have had a PC and internet service in my unit since moving in, but need to use the center infrequently and since it's an advertised amenity, should expect to be able to use it. I'm glad your rent has not jumped, but mine did - 10% and others posted the same comment. That is a material fact most prospective renters would like to know. As far as dogs are concerned, I stand by my comments. Whether breeds are restricted or not, I have encountered pit bulls, a bull terrier, and a doberman pinscher. One evening I came close to hitting a pit bull out without a leash at night and the owner ran up to me screaming, and swearing at me. That has happened more than once - always some moron in his testosterone saturated 20s who thinks his dog shouldn't be leashed - Splat! I love dogs, and my dad is a veternarian, but not every dog is suitable for everyplace (or person) and it isn't just a question of size. Over the years we've had Staffordshire and Yorkshire terriers, a Beagle, a Daschund and an Irish Wolfhound. Even though I think they're all great, I wouldn't ever have any of those breeds in an apartment. They're either too vocal, have aggressive or territorial tendencies or need more space. Just my opinion.
From: tyjoun Date: 07/08/2008
You wrote "gouging tenants at renewal time" but this is NOT true in my case. I renew my lease in August and my rent will NOT be going up. There are dog restrictions. There is a list with about 30 names on it. Now maybe tenants have dogs that they haven't notified management about. I agree that there is a problem with kids in the business center. I couldn't deal with it so I got my own computer and internet inside my apartment.
From: vagirlhwy7 Date: 07/29/2008
I have to agree with tenants that wrote about the steadily decline in the Ashbourgh apartment located in Ashburn VA. The management has a very high turnover and seems only to respond, when you submit a concern or complaint in writing. I along with other neighbors have contacted the Loudoun county Sherriff department; to handle situations with our neighbors (i.e... what appears to be college students or very young adults) only because of the lack of responsiveness, from property management. This is absurd! The management staff here at the Ashborough apartment in Ashburn VA is the worst, that we have experience in apartment living. Please do you research and have sound test done prior to moving in. By sound test we mean, have them to play music and or make noise in the apartment beside, above or below where you are moving. Please do your research on how long management has been staffed and all of the above before moving into the Ashborough Apts ,in Ashburn Virginia. Best Regards.
From: Anonymous Date: 12/04/2008
The mgmt. staff does not care about anything but getting the rent on time. The staff have too many personal problems to be concerned about minute stuff like an apat. They are too worried about their men problems to be concerned about an apt. The new young manager that is their is inexperienced and very immature. She only cares about what cute vendors are visiting the office. she is only picking up a paycheck. Thats it. Do not expect anything mre from her.
From: Fashionlover1221 Date: 02/09/2012
I totally agree with vagrlhwy7...4 years later this is STILL a major problem!!
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