Broadlands Apartments formerly Van Metre Southern Walk
21799 Crescent Park Square, Ashburn, VA 20148
703-729-3600  WEBSITE save favorite
AVERAGE RATING
recommended by:
81%

overall rating:
3.6
3.5
3.5 Parking:
3.8
3.77 Maintenance:
3.6
3.63 Construction:
3.8
3.78 Noise:
3.8
3.85 Grounds:
3.9
3.9 Safety:
3.7
3.65 Office Staff:
< | >

Thank God my lease is finally up!!!!!

From: -Anonymous-
Date posted: 10/21/2009
Years at this apartment: 2008 - 2009
User Response is available. 3 responses
 
This is the second posting I have done on this apartment. I lived here for a year and I am so glad that my lease is up. I always paid my rent on time so the last review that was posted stating that the people posting bad reviews were only people who didn't pay their rent and was mad at staff because of them calling and asking for payment is not true here. All the finishes in these apartments are very cheap and poorly insulated. Our last electric bill which was in August was $180. We have never had an electric bill that high even when we lived in a single family home with a 25 year old air conditioning unit. The parking situation is ok during the day, but if you work on 2nd shift or get home later in the evening forget about finding a parking space. The office staff is very disorganized. Also, there was another review regarding the fact they walked into the office and there was no one there watching tenants personal files. I can also vouch for this fact. I walked into the office to take care of something else they fouled up on our lease and I sat in the office for a good 10 minutes with no one around and I could see a wall of filing drawers ajar. Someone could very easily have walked in grabbed a file with SS# and birth days and no one would have noticed. I also find it hard to believe that all of the reviews on here are from actual tenants. I have been reading all of the reviews on this apartment for the last year and I have noticed that once the grade goes so low there are sudded surge of short vague but positive reviews. I would do my homework a little better next time and would suggest that you do the same before signing a lease here. BuLYzGcKAVo8MQPlcXJq

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/23/2009
I do agree with some of this post, i.e., the apartment did feel particularly cold this winter. Windows in the first floor bedroom appear to be ill-fitted and drafty. Insulation also appears to be an issue as outside walls are cold to the touch. But, I have not run into any of the other issues noted. I have always found the office staff to be attentive and organized. They know me by name, they have proven time again that they care about resident concerns, and have addressed everything in a very timely manner. Where you think you can find an apartment community in this area that pays your utilities is beyond me - it is common practice, as is the collection of pet rent - by the way, cats are also $30 per month. Both of these practices have been common at all of the communities I have looked at and for private listings as well. In the 7 months I have resided here, I have only been let down by maintenance on one occasion and have found them to be diligent on all other requests. If you think you can find anything comparable that runs $500 a month cheaper in Ashburn/Broadlands, I would like to know where that is and what kind of amenities they offer - I have looked at everything in this area and have found the rents here to be very competitive, sometimes less than what is offered elsewhere. This community is beautiful, well-maintained and, for the most part, extremely quiet. If I had one negative, it would be that my neighbors appear to be unfamiliar with their responsibilities under the clauses of their lease document, like putting garbage where it belongs, picking up after their dogs, etc. But, other than that, I have no complaints - I have thoroughly enjoyed my time here - this community is home!
From: Anonymous Date: 10/22/2009
The only time i have seen no one there in the office is on a weekend when they are showing an apartment. And if you just look up you will see a CAMARA so if you start scooping around the files you will get caught.
From: Anonymous Date: 10/22/2009
Well this was during the business day and just because there is a camara does not mean that you will get caught. If you were a acutal tenant I would find it hard to believe that you would want your personal infomation compromised.
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