I lived at Camden Silo Creek with my fiance for 15 months and just moved out a couple weeks ago. I am a very VERY clean person (think a bit ---- retentive here)so our apartment was in great shape when we left. We spent three hours cleaning our already clean one bedroom apartment. We steam cleaned the carpets, vacuumed everywhere, dusted, cleaned out the fridge/freezer (scrubbed it down), cleaned out the microwave, spackled and sanded where pictures had been hung as we were instructed to do by management so they could paint right over it, cleaned every inch of the bathroom, wiped down the window sills, cleaned the washer and dryer, the list goes on and on. I was very careful to make sure that we left the apartment in great shape especially because one of my friends who lived there previously warned us that they try to charge you for every little thing once you move out. A week goes by after we moved out and we receive a letter in the mail from Camden saying we owe $385 in additional charges!!!! These charges include a $100 cleaning fee, $100 carpet cleaning fee, $75 extra paint prep fee, $60 trash removal fee, etc etc etc. I was outraged!! I spent so much time and energy to make SURE that our apartment was in great shape and now they are trying to make us pay a ton of money. They say they don't require a security deposit when you move in but they try to get one when you move out! We are currently in the process of trying to fight these charges as I am not paying them a CENT. Had I left the apartment without making any effort to make sure it was in good shape, then fine. But they are being completely ridiculous and expect the apartment to be in perfect shape - people LIVE in these apartments, their expectations are outrageous. mgFDbN4-dhkSMZ7zRmVH

User Responses
From: Anonymous	Date: 09/29/2009
My husband and I also lived at Camden Silo Creek in Ashburn, VA for 3 months. When we moved in, I actually had to clean the bathroom and kitchen because they were disgusting (i.e. "yellow" grime on the toilet, pubic hair in the bathtub, dust everywhere, and food caked under almost all of the kitchen counters). I didn't complain because these buildings are over 6 years old and I know that the previous tenants couldn't have all been clean people. When we filled out the move-in form, Rebecca and Shannon (both very nice girls) told us to be picky with any cosmetic imperfections as possible because they would be the same way when we moved out. However, I quickly learned that 48 hours (I think that's the time frame we had to fill out and return the form) is not enough time to scrutinize the entire apartment, even though it was a 1-bedroom/1 bath unit. After we returned the form, I discovered that the oven light didn't work, there were bite marks (cat or dog, who knows) on the balcony blinds, etc., etc. When we moved out, before we signed our "move-out papers", I told Shannon that there were several things that were missed on our initial inspection. She handed me the original form and said that I could add the blinds (which was all I could remember at the time) and I thought she was doing us a huge favor in doing so. However, we just received an invoice from Camden stating that we owe them $207.92! We spent several hours AFTER moving out just cleaning the apt. and that place looked better than it did when we moved in! There was a "Dumpster Disposal" fee of $14.60, "Service Fee" (whatever that's for) of $3.00, "Sewer Fee" of $21.87, and "Water Fee" of $23.45. What really makes me angry though are the next two fees: "$125 for cracked vent cover on Microwave" and "$20 for minor trash removal". First off, the vent was cracked when we moved in and I didn't notice it till I was cleaning like two weeks later. (I'd be interested in talking the the tenant before us to see if she was charged for that, too!) Second, they can forget about the "trash removal" as there was absolutely NOTHING in that unit to remove! I guess there's no arguing the sewer, water, etc. so there goes $62.92. I know it sounds ridiculous to lawyer-up for a measely $145 but why should we have to pay for something that we're not even responsible for?! I'm calling the rental office tonight to talk to those wolves in sheep's clothing. Let the battle begin!

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