Jefferson Arbors at Broadlands

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Jefferson Arbors at Broadlands

43170 Thistledown Terrace, Ashburn, VA 20148
(113 Reviews)
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"The apartments are very well maintained and everyone has been super nice. I was also plea" ...
$1,612 - $2,542/mo
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Floor Plans & Pricing

1 Bedroom

The Cedar

1 Bed, 1 Bath | 869 sq. ft.

$1,612 - $1,662

4 Available Units

See Floor Plan Details

The Persimmon

1 Bed, 1 Bath | 1,047 sq. ft.

$1,942 - $1,956

2 Available Units

See Floor Plan Details

The Cypress

1 Bed, 1 Bath | 1,066 sq. ft.

$1,907

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Dogwood

2 Beds, 2 Baths | 1,188 sq. ft.

$2,107 - $2,197

5 Available Units

See Floor Plan Details

The Willow

2 Beds, 2 Baths | 1,405 sq. ft.

$2,393

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Magnolia

3 Beds, 2 Baths | 1,397 sq. ft.

$2,383 - $2,542

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Jefferson Arbors at Broadlands Reviews

(113)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Kathleen_R994

Resident ā€¢ 2021 - 2022

1/17/2022

Worst apartment living experience ever. Weā€™ve had a few not-so-great rental experiences. We did a short term lease at Jefferson Arbors, 6 months. At the time we moved the rental market was tight so it was a take-what-you-can-find type of deal. This was all Iā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    5/20/2021

    Donā€™t live here unless you want to shower in cold water for the first month and a half, deal with a broken dishwasher upon move in, experience a leaking fridge, hear a squeaky washer/dryer constantly, live with bug infestations of silverfish and cockroaches, have maintenanceā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2019

      5/9/2019

      Luxury apartments?!?!?!? Dont make me laugh! There is nothing luxury about these apartments. Loud tenants, dog feces all over the place, no responses to emails sent, and you're charged a ridiculous $400 hoa fee for a apartment!! That's right a $400 fee for an apartment.ā€¦Ā See More >
        Manager

        5/16/2019

        Jefferson Arbors at Broadlands
        We are very sorry to read this review. We are eager to address all of your concerns and do everything possible to improve your time here in our community. Would you please email us at arborsmgr@jagmgt.com or come to see us in the office? Thank you.
        Review Author Icon

        anonymous

        Resident ā€¢ 2014 - 2016

        4/10/2019

        Loved here while Bozzuto managed the property and never had an issue. In fact, when they left we moved to another Bozzuto community. When the new management company (Jefferson?), the community went downhill almost immediately. All of my old neighbors have either moved as wellā€¦Ā See More >
          Manager

          4/11/2019

          Jefferson Arbors at Broadlands
          Hi, We're sorry to hear of your dissatisfaction, DM. Please accept our apologies for your frustrations caused by your move-out fees. Unfortunately, it's sometimes necessary to deduct funds from security deposits in order to restore apartments to their move-in condition. We'd be happy to review your account, as well as discuss any of the points raised in your review. Please contact us at 703.726.0274 or arborsmgr@jagmgt.com when you get a moment. Thank you.
          Review Author Icon

          JaneJohnson1155

          Resident ā€¢ 2017 - 2019

          4/8/2019

          Below concerns and issues raised between November 14th, 2018 to present date and relayed to Management. Consider twice and do your research before renting at this property. 1. November 14th - contractors came into my apartment with an expectation to have their job completed beforeā€¦Ā See More >
            Manager

            11/16/2018

            Jefferson Arbors at Broadlands
            Hi Jane, We're sorry to receive this feedback, but we thank you for sharing it. We do our best to resolve maintenance issues quickly, safely, and with a minimum of inconvenience to you. We apologize if this was not the case. It's our job to provide a comfortable community and home for our residents, and we strive daily to ensure our residents are happy and well taken care of. We had numerous conversations with you and sent emails providing you with information regarding scheduling. Unfortunately, our contractors did not stick to their schedule and did not inform our office in a timely manner. We did follow up and address the errors directly with you, as well as our contractors, to hold them accountable. We have been working with you directly to make things right. We'd like to continue to work with you so we can resolve this matter and help you feel better about the entire situation. We sincerely apologize that you've had to deal with this at all. Please contact us at 703.726.0274 or arborsmgr@jagmgt.com so we can discuss your grievances and work on solutions. We look forward to hearing from you soon.
            Review Author Icon

            Nick_K811

            Resident ā€¢ 2013 - 2018

            6/2/2018

            I've lived at the Arbors at Broadlands for just shy of five years now, and I've lost all patience with this place and the new management by Jefferson. I was planning on moving out of the area this summer, and gave them advance warning severalā€¦Ā See More >
              Review Author Icon

              anonymous

              prospective ā€¢ Visited 2018

              5/19/2018

              Words could not describe this place. Everything is bad, seriously where can I start, bad management, safety, heating, air conditioning, dishwasher, washer, dryer, trash, and dog feces everywhere. You're paying rent as a customer to keep the company in business and to pay for theā€¦Ā See More >
                Review Author Icon

                MarcJames78

                Resident ā€¢ 2014 - 2018

                3/8/2018

                I can't give a negative star unfortunately! I have been complaining to the management office for over 2 years regarding the safety issue with the roof on all the buildings here. Every time theres any kind of wind, shingles blow off the roof and notā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017

                  10/19/2017

                  The property is everything I could have asked for. Staff is polite and responsive, and always willing to help. Maintenance is quick with their responses and seems to know what they are doing. Move in went smoothly, and the apartment was more than ready forā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2017

                    10/17/2017

                    Manager name ----------------- is very unprofessional and disrespectful. Very rude and does not listen but acts smart. No words to explain but worse. Building is dirty all around, it seems it has never been cleaned. Appliances are old and out dated.

                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2017

                      8/20/2017

                      Used to be a FANTASTIC place to live with a great community and even greater staff but after being purchased by the new company it's been nothing but headaches and disappointment. We've been living here for 2 years and needless to say we won't beā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2013 - 2017

                        8/17/2017

                        I can no longer recommend living here. At the time of this review this is my 5th year living here. Once JAG management took over for Bozzuto around the beginning of 2017, the place has gone down hill. Delays in maintenance requests. Property cleanliness.ā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2017

                          6/15/2017

                          We have lived here for 7 months. On the positive side, the apartment facility is clean, friendly, safe. The apartment itself is large, spacious, quiet. Complex is maintained nicely, no garbage, lawns are well kept. Staff are professional. Negatives; staff changes a lot. New managementā€¦Ā See More >
                            Review Author Icon

                            franknicholson019

                            Resident ā€¢ 2016 - 2017

                            4/5/2017

                            Overpriced units that have a lot of issues. Toilets run, broken dryer, shower laminate creaks because it's warped (not laid out properly during installation) HVAC needs replacing - so no AC in the summer and no heat in the winter, window insulation coming apart,ā€¦Ā See More >
                              Review Author Icon

                              mmegan203

                              Resident ā€¢ 2016 - 2017

                              4/4/2017

                              This is not a good place to live for a single woman. Some guy in the community walked up to me the other day asking if he can grab my -----!! I mean really?!?! Community is so so although the change in management took aā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2016 - 2017

                                2/9/2017

                                I do not recommend renting here. The units are old and overpriced. In six months I've had to deal with so many maintenance issues: broken AC in summer, no heat in winter - repeated promises to replace the HVAC but never done. Toilets running, brokenā€¦Ā See More >
                                  Review Author Icon

                                  ketty123

                                  Resident ā€¢ 2015 - 2016

                                  10/24/2016

                                  The maintenance staff is very rude.Property is overall ok.Parking is a problem

                                    Review Author Icon

                                    Alla Doroshkevych

                                    Resident ā€¢ 2015 - 2016

                                    10/11/2016

                                    The part that I love the most about being the Arbors at Broadlands resident (apart from my beautiful and bright apartment of course) is the maintenance team. These guys know their job. They are friendly and fast. I always know that if I need something,ā€¦Ā See More >
                                      Review Author Icon

                                      Pikesnogle

                                      Resident ā€¢ 2012 - 2016

                                      7/11/2016

                                      I love my apartment at the Arbors! I've lived in many apartment complexes over the years and the Arbors has by far been the best. Day to day the complex is clean, long term the complex is always being kept up. From painting handrails andā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2013 - 2016

                                        6/27/2016

                                        Parking here is bad and dangerous at night. I have seen several break ins from glass in parking spaces and cars with missing Windows. Being a young female that works at night this place should have at least one assigned parking spotā€¦Ā See More >
                                          Manager

                                          7/3/2016

                                          Jefferson Arbors at Broadlands
                                          Thank you for taking the time to submit a review. We appreciate you bringing your concerns to our attention. I am sorry that your experience here has not been a good one. As soon as you have a moment please contact the leasing office so that we can address your concerns. I look forward to speaking with you in person. Kind Regards, Crystal Weathers Assistant Property Manager
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2013 - 2016

                                          6/23/2016

                                          I lived at the Arbors for 3 1/2 years and loved it there. It was a nice space, the rent was reasonable for the area, parking was always available, and the maintenance team is wonderful. They always came so quickly if I needed anything fixedā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2016

                                            6/11/2016

                                            Absolutely do not rent an apartment on the fourth or third floor. Especially a loft unit. Your AC will never reach at temperature below 77-78 degrees when the outside temperature is 93 degrees or above. The assistance property manager toldā€¦Ā See More >
                                              Review Author Icon

                                              Katty@12

                                              Resident ā€¢ 2016

                                              6/2/2016

                                              I love my apartment. The management is very nice and friendly.No problem till now,it has a swimming pool And other amenities very clean.

                                                Manager

                                                6/8/2016

                                                Jefferson Arbors at Broadlands
                                                Hello, Thank you for taking the time to submit a review! I am so glad you love your apartment home! Please do not hesitate to contact us if you need anything in your apartment. Best Regards, Kimberly Grossbard Property Manager
                                                Review Author Icon

                                                Resident 107381

                                                Verified Resident ā€¢ 2014

                                                10/22/2014

                                                Office staff are extremely polite and efficient, wonder to work with. Maintenance has always been done very promptly. The grounds are kept very clean and there is ample parking. When I moved in, the apartment was very, very clean, they crew had done a veryā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 99622

                                                  Verified Resident ā€¢ 2011 - 2014

                                                  9/21/2014

                                                  Arbors at Broadlands is a great place to live. Pros: -Fantastic staff. The office staff are always friendly and ready to help in any way they can. And the maintenance staff are fast to respond to issues. -Great amenities like fitnessā€¦Ā See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Detached Garages with Controlled Access Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Reptiles Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Fish Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Fee: $400 ~ 400. Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins. Pet Limit: 2. Comments: Caged small animal
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                                                    Other
                                                    • Business Center
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Grilling Stations
                                                    • Lounge with Fireplace and Shuffleboard
                                                    • Playground
                                                    • Resort Style Swimming Pool
                                                    • Storage Space
                                                    • Walking, Biking and Nature Trails
                                                    • Wooded View
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                                                    Leasing

                                                    When you live at Jefferson Arbors at Broadlands, home is not only where the heart is - it's where nature, beauty and wide open spaces are. A stroll around the sprawling grounds reveals the perfect blend of luxurious amenities and natural splendor that make us one of the only Certified Wildlife Habitat communities in the nation. With convenient access to shopping and dining directly across the street, a location near major employers, and easy access to the Dulles Greenway, the good life is at your doorstep at Jefferson Arbors at Broadlands. JEFFERSON ARBORS AT BROADLANDS IS AVAILABLE TO ASSIST YOU WITH A PERSONALIZED VIRTUAL OR IN PERSON TOUR (BY APPOINTMENT ONLY).
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Jefferson Apartment Group

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Jefferson Apartment Group
                                                    Dogs Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Cats Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Reptiles Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Birds Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Fish Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Other Pets Allowed
                                                    Fee: $400 ~ 400
                                                    Restrictions: We welcome cats and dogs and allow two (2) pets per apartment max. There is no weight limit but pets 85lbs and over can only be in first floor apartments. Pets categorized as exotic and/or aggressive breeds are not allowed. These include but are not limited to: Exotic - Snakes, iguanas, ferrets, skunks, raccoons, squirrels, birds (parrots, cockatiels, macaws) Aggressive breeds - American Pit Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Siberian Husky, Alaskan Malamute, Doberman Pins
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Jefferson Arbors at Broadlands

                                                    March 2024

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                                                    Jefferson Arbors at Broadlands is a 869 - 1,405 sq. ft. apartment in Ashburn in zip code 20148. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,612 - $2,542. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, and Herndon.

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