University Heights
20300 River Ridge Terrace,
Ashburn,
VA
20147
888-375-7185 ext 5453 save favorite
888-375-7185 ext 5453 save favorite
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Good facilities, horrible managment
From: jco3rdDate posted: 10/2/2008
Years at this apartment: 2007 - 2008
I lived there for a year. During my move in, I was assured that all the deficiencies I noted on the move-in sheet would be rectified within a week. In fact, some of them were never rectified. Some major issues (sliding door had no working lock, moderator on the bath tub faucet was broken) were only rectified after about 7 months and a strongly worded letter I wrote with some help from a real-estate attorney, in which I listed their many violations of Virginia s law regarding their facilities. They showed up at 8 a.m. the next day. This was after I had gone into their office three times before, and asked them to fix things. One of the times they even filled out a work order, but the only thing that actually worked was the letter I faxed them.
When I moved out, I expected to have my security deposit back ASAP. It has now been three months, and I have not seen any part of my security deposit.
I used to think that if the facilities were decent, I wouldn t care what the management was like. Now I know that s not the case. If you have any problems at all, chances are it will not be worth it.
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