Reserve at Regency Park
#4,459 #5 #299

What is epIQ?

Reserve at Regency Park

14411 Newton Patent Court, Centreville, VA 20120
(316 Reviews)
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"I love it front office very receptive, maIntenance issues resolved in a timely manner, ver" ...
$1,813 - $7,754/mo
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Floor Plans & Pricing

1 Bedroom

Camelot

1 Bed, 1.5 Baths | 911 sq. ft.

$2,018 - $7,721

2 Available Units

See Floor Plan Details

Avalon

1 Bed, 1 Bath | 790 sq. ft.

$1,813 - $5,664

1 Available Unit

See Floor Plan Details

Brighton

1 Bed, 1 Bath | 795 sq. ft.

$1,883 - $7,057

1 Available Unit

See Floor Plan Details

Buckingham

1 Bed, 1 Bath | 887 sq. ft.

See Floor Plan Details

2 Bedrooms

Carlton

2 Beds, 2 Baths | 1,030 sq. ft.

$2,135 - $4,213

1 Available Unit

See Floor Plan Details

Kensington

2 Beds, 2 Baths | 1,084 sq. ft.

$2,347 - $7,427

1 Available Unit

See Floor Plan Details

Oxford

2 Beds, 2.5 Baths | 1,179 sq. ft.

$2,481 - $7,754

1 Available Unit

See Floor Plan Details

Monarch

2 Beds, 2 Baths | 1,079 sq. ft.

See Floor Plan Details

Regal

2 Beds, 2.5 Baths | 1,229 sq. ft.

See Floor Plan Details

St. James

2 Beds, 2 Baths | 1,168 sq. ft.

See Floor Plan Details

Imperial

2 Beds, 2 Baths | 1,044 sq. ft.

See Floor Plan Details

3 Bedrooms

Windsor

3 Beds, 2 Baths | 1,209 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

4.1

Grounds

3.6

Safety

3.6

Office Staff

3.5

Maintenance

3.8

Neighborhood

3.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

16

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.25 days

View Community Timeline
View Community Timeline

Reserve at Regency Park Reviews

(301)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1236728

Verified Resident ā€¢ 2022 - 2024

3/20/2024

when we moved into the apartment there were some problems, the blinds were glued together with tape, there were scratches in the walls, the corners of the wall were broken off, why the blinds were not changed I have no idea, the only thing thatā€¦Ā See More >
    Manager

    3/20/2024

    Reserve at Regency Park
    Hello, I'm sorry to hear about your move-in experience. I'm glad that we were able to get the problems fixed promptly. Thank You
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2024

    3/16/2024

    My partner and I stopped by for a tour on Wednesday. For a three bedroom however, they didnā€™t have any available but Jimmy did offer to show us a 2 bedroom model for us to get an idea of what the finishes of the apartmentsā€¦Ā See More >
      Manager

      3/18/2024

      Reserve at Regency Park
      Thank you for taking the time to leave a review of our apartment building. We appreciate your positive feedback about our community and staff! Property Manager 703-815-1000
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2024

      2/16/2024

      It's a great place to call home

      It's a great place to live, close to schools, grocery stores, and I love the quiet and calm. The maintenance team is exceptional. The customer service is great, they are Overall it's a great place to call home .ā€¦Ā See More >
        Manager

        2/17/2024

        Reserve at Regency Park
        Thank you for taking the time to leave a review of our apartment building. We appreciate your positive feedback about our community and staff! We are glad that you find our location to be convenient and that you enjoy the area as well. Thank you again for your review! Jimmy Tran 703-815-1000
        Review Author Icon

        Resident 1221377

        Verified Resident ā€¢ 2023 - 2024

        1/29/2024

        Not good. The complex advertises a quiet community that is clean but it's quite the opposite. The complex has rules to ensure the quality of live but the property managers don't enforce them so people leave trash and animal waste outside their apartment 24/7, catsā€¦Ā See More >
          Manager

          1/29/2024

          Reserve at Regency Park
          Thank you for taking the time to leave a review for our community. Please let me know if you would like to set up a meeting. Jimmy Tran 703-815-1000.
          Review Author Icon

          Resident 1219879

          Verified Resident ā€¢ 2020 - 2024

          1/24/2024

          This community started off as a pretty good deal. The interiors aren't very well kept unless very recently refurbished. They paint over all power sockets and fire hazard sprinklers, cheaper blinds and other design elements were used, but overall was worth the price at $1500ishā€¦Ā See More >
            Manager

            1/25/2024

            Reserve at Regency Park
            Thank you for taking the time to leave a review for our community. Please let me know if you would like to set up a meeting. Jimmy Tran 703-815-1000
            Review Author Icon

            Resident 1218425

            Verified Resident ā€¢ 2019 - 2024

            1/19/2024

            It started out ok, but recent changes have me questioning how much longer I can continue renting. I am ESPECIALLY concerned with you partnership with PetScreening. I have researched this company and from my side, there is no guarantee of privacy, it servesā€¦Ā See More >
              Manager

              1/21/2024

              Reserve at Regency Park
              Thank you for taking the time to leave a review for our community. Please let me know if you would like to set up a meeting with me. Jimmy Tran 703-815-1000
              Review Author Icon

              Resident 1216635

              Verified Resident ā€¢ 2023 - 2024

              1/12/2024

              Everything has been going great so far. The biggest issue I have the maintenance. My dryer has been out of commission now for a little over a month, and I've had to use the laundry mat, which is a huge inconvenience because I have aā€¦Ā See More >
                Manager

                1/12/2024

                Reserve at Regency Park
                Hello, Thank You for your feedback. I am sorry to hear about the issue with your dryer. I would love to meet with you and discuss further. Jimmy Tran 703-815-1000
                Review Author Icon

                Resident 226304

                Verified Resident ā€¢ 2016 - 2024

                1/8/2024

                I love it front office very receptive, maIntenance issues resolved in a timely manner, very clean, very safe. close to major roadways schools and shopping centers. Trash pickup, reserved parking, very happy here

                  Manager

                  1/9/2024

                  Reserve at Regency Park
                  Thank you for taking the time to leave a review of our apartment building. We appreciate your positive feedback about our complex, staff, and cleanliness. We are glad that you find our location to be convenient and that you enjoy the area as well. Thank you again for your review! Jimmy Tran 703-815-1000
                  Review Author Icon

                  Resident 1210236

                  Verified Resident ā€¢ 2021 - 2023

                  12/20/2023

                  This is a nice quiet, residential area, beautiful, green peaceful there are a few problems, such as the rules that are in the contract, do not seem to be executed, such as the dog lease law and trash been left out on the runway and theā€¦Ā See More >
                    Manager

                    12/27/2023

                    Reserve at Regency Park
                    Thank you for taking the time to leave a review. We appreciate your feedback. Jimmy Tran 703-815-1000
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2022 - 2023

                    10/6/2023

                    Honest Review

                    I have been living at Reserve at Regency for almost 1 year and I have been fairly happy here. It is very quiet and peaceful. The maintenance team is extremely responsive and helpful and the office staff is amazing, especially Erica and Oksana.

                      Manager

                      10/8/2023

                      Reserve at Regency Park
                      Thank you for taking the time to review Reserve at Regency Park. We are glad to hear you are happy with our maintenance team and your satisfaction with Erica and Oksana's customer service. Thanks, Community Manager, (703) 815-1000.
                      Review Author Icon

                      Resident 1186087

                      Verified Resident ā€¢ 2022 - 2023

                      10/2/2023

                      Maintenance does not permanently fix most issues. After the AC unit leaked and saturated my bedroom carpet, they tore it up and currently have not fixed the issue, leaving exposed nails and concrete in my bedroom for what is not 5 weeks. The only maintenanceā€¦Ā See More >
                        Manager

                        10/5/2023

                        Reserve at Regency Park
                        We apologize for any inconvenience you may have experienced with your maintenance request. Thank you for taking the time to leave a review. Please feel free to reach out to me directly to discuss further (703) 815-1000. Thanks, Community Manager.
                        Review Author Icon

                        Resident 1163545

                        Verified Resident ā€¢ 2021 - 2023

                        7/26/2023

                        Quiet, nice neighbors, lots of parking. The only negative about the apartments are the age and it shows. There's a lot of wear and tear, and it's a shame that they're not as updated as other apartments in this area.

                          Manager

                          7/31/2023

                          Reserve at Regency Park
                          Thank you for sharing your experience, we are glad to hear you are happy with the neighborhood. We apologize for any negative encounter you are having with your home. Please feel free to reach out to me directly at (703) 815-1000, Community Manager.
                          Review Author Icon

                          Resident 1151719

                          Verified Resident ā€¢ 2021 - 2023

                          6/19/2023

                          It was excellent at first, but after a staffing change it's not a place I'd recommend anymore. I don't have anything else to say. Having a minimum character requirement is incredibly unhelpful. What is the point.

                            Manager

                            6/21/2023

                            Reserve at Regency Park
                            Hello - I regret to hear your dissatisfaction, as we are dedicated to providing excellent customer service to all of our residents and guests. We would appreciate the opportunity to speak with you regarding your issues, so that we can resolve. Please feel free to contact the leasing office to discuss.
                            Review Author Icon

                            Chu Dee_C

                            Resident ā€¢ 2021 - 2023

                            6/14/2023

                            Nice place

                            The community is great! The apartments are updated. Lots of parking and they are very accommodating. The employees are very nice and knowledgeable. They have good amenities (dog park, swimming pool, and gym)

                              Manager

                              6/21/2023

                              Reserve at Regency Park
                              Hello - Thank you for your review. We are thrilled to hear your satisfaction. We are committed to providing excellent customer service to all of our residents and guests.
                              Review Author Icon

                              Resident 1146437

                              Verified Resident ā€¢ 2022 - 2023

                              6/2/2023

                              Layout of community is nice. Pretty outdated apartments with things falling apart often, but layout of apartments outweighs the outdated features. Maintenance staff helpful in fixing. Community landscape is kept nicely.

                                Manager

                                6/4/2023

                                Reserve at Regency Park
                                Hello - Thank you for your review. We appreciate your feedback, and always looking for ways to improve.
                                Review Author Icon

                                Resident 1126084

                                Verified Resident ā€¢ 2020 - 2023

                                3/28/2023

                                While I do love the area and style of the apartment, I do believe what has brought down the experience of living here is the leasing office. I feel as if my concerns are not take seriously as they should be and it takes aā€¦Ā See More >
                                  Manager

                                  3/29/2023

                                  Reserve at Regency Park
                                  Hello - Thank you for your review, we appreciate your feedback. I regret to hear your frustration. Our top priority is to provide excellent customer service to all of our residents and guests. I would appreciate the opportunity to speak with you regarding this situation to ensure this does not happen again. A member of our management team will be in contact with you to discuss this issue.

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2021 - 2023

                                  3/17/2023

                                  Nice Apartment

                                  We first moved into this apartment in 2021 the apartment is nice for the price (with the exception of the fireplace not working) and it's in a quiet community. Although sometimes you can smell marijuana in some apartments and some cars which is unpleasant atā€¦Ā See More >
                                    Manager

                                    3/19/2023

                                    Reserve at Regency Park
                                    Hello - Thank you for your feedback, we are always looking for ways to improve. We are committed to providing excellent customer service to all of our residents and guests.
                                    Review Author Icon

                                    Resident 1109543

                                    Verified Resident ā€¢ 2022 - 2023

                                    2/6/2023

                                    Apartment fine. Staff fine. Poor lighting in front of building. Terrible dog park--paved instead of grass, tiny enclosure, single door so it's hard to leave if a reactive dog approaches, no seating, no lighting.

                                      Manager

                                      2/7/2023

                                      Reserve at Regency Park
                                      Hello - Thank you for your review. We are always looking for ways to improve.
                                      Review Author Icon

                                      Resident 1107251

                                      Verified Resident ā€¢ 2022 - 2023

                                      1/30/2023

                                      The apartments are decently equipped and the parking is pretty good, with street overflow for visitors. The biggest issue is noise between units. These apartments clearly had carpet at one point but that was swapped out for vinyl flooring. The carpet however was pulling doubleā€¦Ā See More >
                                        Manager

                                        2/3/2023

                                        Reserve at Regency Park
                                        Hello - Thank you for your review! We appreciate your feedback and always looking for ways to improve.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2023

                                        1/25/2023

                                        Reserved at regency park.

                                        I want to thank your staff for her excellent service and the constant ā€œcan doā€ approach to satisfying customer needs.. I would love to recommend your company to anyone who needs Apartment to rent! Thank you again!ā€¦Ā See More >
                                          Manager

                                          2/3/2023

                                          Reserve at Regency Park
                                          Hello - Thank you for your review! We are committed to providing excellent customer service to all of our residents and guests.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2022 - 2023

                                          1/8/2023

                                          Amazing place

                                          Thank you to Erica for helping me through the entire process since I have never moved out on my own before. Answered all my questions with no issue and gave tons of information! I ended up submitting my application the same day she showed meā€¦Ā See More >
                                            Manager

                                            1/19/2023

                                            Reserve at Regency Park
                                            Hello - Thank you for your amazing review! We are thrilled that you choose The Reserve at Regency Park as your home. We are committed to providing amazing customer service to all of our residents and guests.
                                            Review Author Icon

                                            Rulena20

                                            Resident ā€¢ 2022 - 2023

                                            1/6/2023

                                            Community and Manger Review

                                            Erica is the Assistant Manager here and has been very professional and super helpful with any questions I may have. She helped move me in and has been a joy to see in the office. I love the location! Everything is within 5 minutes away.ā€¦Ā See More >
                                              Manager

                                              1/19/2023

                                              Reserve at Regency Park
                                              Hello - Thank you for your review, we appreciate your feedback. We are excited to hear your overall satisfaction, we are committed to providing excellent customer service to all of our residents and guests.
                                              Review Author Icon

                                              Resident 1094520

                                              Verified Resident ā€¢ 2022

                                              12/14/2022

                                              The apartment was in poor condition whenever I moved in, and they did a pretty bad job at trying to fix it. Most of it they never fixed at all. The community is nice and the people are friendly but for the cost the apartmentsā€¦Ā See More >
                                                Manager

                                                1/3/2023

                                                Reserve at Regency Park
                                                Hello - Thank you for your review. We value your feedback and always looking for ways to improve.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2018 - 2022

                                                11/19/2022

                                                Lovely apartment community

                                                We have been residents here for 4 years, and overall had a great experience. The apartments are well taken care of, maintenance is responsive, and the front office has always been helpful in addressing any concerns. The amenities are nice and the Amazon package hubā€¦Ā See More >
                                                  Manager

                                                  11/30/2022

                                                  Reserve at Regency Park
                                                  Hello - Thank you for taking the time to share your feedback, we are always looking for ways to improve. We are committed to providing amazing customer service to all of our residents and guests.
                                                  Review Author Icon

                                                  anonymous

                                                  prospective ā€¢ Visited 2022

                                                  11/10/2022

                                                  The best leasing experience

                                                  I applied for an apartment at The reserve at Regency and from day one Erica was very informative. I applied for one unit and she invited me in to view the community and helped me make the correct decision. I am excited to call thisā€¦Ā See More >
                                                    Manager

                                                    11/16/2022

                                                    Reserve at Regency Park
                                                    Hello - Thank you for your review! We are glad you choose The Reserve at Regency Park as your new home. We look forward to providing excellent customer service to you and your guests. I will pass along your kind words to Erica, she will be thrilled.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Pet Rent PER Pet: $45 $400 Non-Refundable Pet Fee for the First Pet; $200 Fee for the 2nd Pet
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Pet Rent PER Pet: $45 $400 Non-Refundable Pet Fee for the First Pet; $200 Fee for the 2nd Pet
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Bark Park
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Credit Card Payments Accepted
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Fitness Center
                                                    • New Model Apartment Home
                                                    • On-Site Maintenance
                                                    • Online Payments Accepted
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Renovated Apartments Available
                                                    • Short Term Lease Available
                                                    • Tennis Court
                                                    Show Less
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                                                    Leasing

                                                    Apply by 02/19/2024 to receive the following special:$99 Security Deposit(with approved credit)Apply with us and enter your name in a raffle for a $250 gift card! Ends on 2/29/2024Schedule your tour today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 316 number of votes by renters, Reserve at Regency Park is currently rated 3.7 out of 5 stars.
                                                    Reserve at Regency Park is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Reserve at Regency Park is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Reserve at Regency Park is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Reserve at Regency Park is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Reserve at Regency Park is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Reserve at Regency Park is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.25 days to their community reviews in the past year.
                                                    RAM Partners
                                                    Cats Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Pet Rent PER Pet: $45 $400 Non-Refundable Pet Fee for the First Pet; $200 Fee for the 2nd Pet
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Pet Rent PER Pet: $45 $400 Non-Refundable Pet Fee for the First Pet; $200 Fee for the 2nd Pet
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Reserve at Regency Park

                                                    March 2024

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                                                    Baths

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                                                    Reserve at Regency Park is a 790 - 1,229 sq. ft. apartment in Centreville in zip code 20120. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,813 - $7,754. Nearby cities include Chantilly, Manassas Park, Manassas, Fairfax, and South Riding.

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