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Barracks West

255 Saponi Lane, Charlottesville, VA 22901
(120 Reviews)
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"Ah Barracks West, let me take you on a journey through the greatest year of my life. When " ...
$1,343 - $3,669/mo
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Move-In Specials

LOOK & LEASE SPECIAL: WAIVED ADMIN FEE WHEN YOU APPLY WITHIN 24 HOURS OF TOUR! USE CODE: FREEADMIN Conditions apply. Contact us for more information.

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 459 sq. ft.

$1,343 - $2,523

2 Available Units

See Floor Plan Details

1 Bedroom

1BR 1BA B

1 Bed, 1 Bath | 726 sq. ft.

$1,440 - $2,675

2 Available Units

See Floor Plan Details

1BR 1BA with Den

1 Bed, 1 Bath | 870 sq. ft.

See Floor Plan Details

1 BR 1BA A

1 Bed, 1 Bath | 512 sq. ft.

See Floor Plan Details

2 Bedrooms

2BR 1.5BA Townhome

2 Beds, 1.5 Baths | 940 - 1,062 sq. ft.

$1,528 - $3,032

5 Available Units

See Floor Plan Details

2BR 1BA A

2 Beds, 1 Bath | 740 - 783 sq. ft.

$1,505 - $2,870

4 Available Units

See Floor Plan Details

2BR 1BA B

2 Beds, 1 Bath | 816 sq. ft.

$1,583 - $2,945

3 Available Units

See Floor Plan Details

2BR 1BA with Den

2 Beds, 1 Bath | 955 sq. ft.

See Floor Plan Details

3 Bedrooms

3 BR 2 BA

3 Beds, 2 Baths | 1,048 sq. ft.

$1,893 - $3,669

3 Available Units

See Floor Plan Details

3BR 2.5BA Townhome

3 Beds, 2.5 Baths | 1,176 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Barracks West Reviews

(119)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Phil_P936

Resident ā€¢ 2021 - 2022

11/5/2022

Total Trash Apartments-Section 8

Section 8. Complete dump. Management has not returned or answered my emails/phone calls since March. I have sent numerous maintenance requests through their online portal, these requests were deleted as well. Broken glass, garbage, trash throughout parking lots and all over property. Check out theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021

    8/20/2021

    Sometimes folks just complain to be complaining iam going to give you the real review! My apartment is amazing! I have not seen drugs or had problems with the office staff! Miss tamekia and miss Rita are God sent very helpful with anything I mightā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2021

      6/4/2021

      Lots of crime and drugs. Save yourself the trouble and don't live here unless you want someone trying break into your house. Been multiple shootings nothing done about it. Had a bunch of squatters living next door nothing done about it. If you want toā€¦Ā See More >
        Manager

        6/11/2021

        Barracks West
        Thank you for making us aware of your concerns. We want our residents to feel at ease in our community, and your observations are quite concerning. We would like to gather some additional information from you and ask that you please contact us at customerservice@thedonaldsongroup.com with details. We look forward to connecting with you and quickly addressing your concerns.
        Review Author Icon

        anonymous

        Resident ā€¢ 2020

        7/21/2020

        Just moved 2 weeks ago. Great community, my apartment is spacious, neighbors are friendly, tons of parking and maintenance does well with getting back about issues. For the future they could update the bathroom/kitchens but other than that I'm satisfied so farā€¦Ā See More >
          Manager

          7/23/2020

          Barracks West
          We love it when our community is referred to as great! Thank you for your kind words and for making us your home. Our community offers a desirable combination of superior service, spacious homes, and a friendly environment. We are glad that you enjoy all of this about our community. If we can be of any assistance as you continue to settle in, please do not hesitate to contact us at 434-971-5770 or barrackswest@thedonaldsongroup.com. Thank you for your excellent review!
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2020

          3/8/2020

          I moved in with my room mate a year ago and haven't had any issues. I see the staff walking the property everyday making changes so I have no complaints. Its nice to live in a community where you see the staff. I lived atā€¦Ā See More >
            Manager

            3/12/2020

            Barracks West
            Residents' comfort and satisfaction are top priorities here at Barracks West, and we are proud of our professionals who go the extra mile to help you feel so welcome and well cared for! We deeply appreciate your validation and assure you that you can count on receiving the same great service from our team in the future. Please contact us at 434-971-5770 or barrackswest@thedonaldsongroup.com should any needs arise. Thank you for your enthusiastic review!
            Review Author Icon

            anonymous

            Resident ā€¢ 2016 - 2020

            2/10/2020

            Absolutely the worst managed and maintained apartment I've ever lived in. The staff is indifferent at best, negligent at worst, and most recently, arrogant. Safety is a huge issue, with drug activity, gang activity, domestic violence, vandalism and petty theft the norm. Trash receptacles areā€¦Ā See More >
              Manager

              5/1/2020

              Barracks West
              We are truly disappointed in your assessment of our community and are so sorry that you feel this way. We are actively reviewing your concerns about parking, noise, and service, and we would appreciate an opportunity to discuss these matters with you in greater detail. When you have time, please contact us at customerservice@thedonaldsongroup.com. We appreciate your candid review, and we look forward to speaking with you soon.
              Review Author Icon

              sueforlife

              Resident ā€¢ 2020

              2/7/2020

              I love this community...it is country living in a city. I am so close to so many things but not in the hustle and bustle of C'ville. The staff is friendly and I am seeing positive changes in the last 7 months. A great placeā€¦Ā See More >
                Manager

                5/1/2020

                Barracks West
                What a delightful compliment for Barracks West, Sue! We're thrilled that we've struck a delicate balance of seclusion and convenience that makes our community a great fit for you. We're continually working to bring new comforts and conveniences to our residents, and we appreciate your recognition. If we can ever be of service, please contact us at barrackswest@thedonaldsongroup.com or 434-971-5770. Enjoy the dog park with your pup.
                Review Author Icon

                anonymous

                Resident ā€¢ 2017 - 2018

                4/26/2019

                Ah Barracks West, let me take you on a journey through the greatest year of my life. When I first arrived at Barracks West, my wife and I thought we had found a quiet, peaceful neighborhood to settle down in as new members of Charlottesville.ā€¦Ā See More >
                  Manager

                  5/1/2019

                  Barracks West
                  We're deeply sorry to hear that our community and customer service did not live up to your expectations. We aspire to create a peaceful community that our residents feel at ease in, and the circumstances you have described are terribly alarming. Will you please contact us at customerservice@thedonaldsongroup.com, so we can gather additional details to aid in our investigation? Thank you for bringing these issues to our attention.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019

                  3/14/2019

                  I just moved in a few weeks ago and had a small problem at move in but Kevin and Rachel were quick to resolve. The property is close to UVA which is great for me and all of my neighbors have been really friendly. Soā€¦Ā See More >
                    Manager

                    3/19/2019

                    Barracks West
                    Welcome to Barracks West! It's fantastic to see that Kevin and Rachel delivered the outstanding service we've come to expect from them. Make yourself at home! If we can assist you further, please don't hesitate to contact us at 434-971-5770 or barrackswest@thedonaldsongroup.com.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2018 - 2019

                    3/10/2019

                    I moved after Christmas. My landlord in Greenbrier sold her home so i only had a few weeks to find a place. I called a few different places and this office was the only one to call me back. The apartment had new carpet installedā€¦Ā See More >
                      Manager

                      3/14/2019

                      Barracks West
                      Thank you for choosing Barracks West as your home! We appreciate your kind words and bright outlook for our community. It's fantastic to see that you're happy with your home's interiors. Please don't hesitate to contact us at 434-971-5770 or barrackswest@thedonaldsongroup.com whenever we can be of service.
                      Review Author Icon

                      Britton_T996

                      Resident ā€¢ 2017 - 2019

                      5/14/2019

                      Update: I said I would come back and rate again after a few months, and I have because the new team deserves it! They have made such massive strides in turning Barracks West around, and I am very, very impressed. The whole team here isā€¦Ā See More >
                        Manager

                        3/8/2019

                        Barracks West
                        Britton, it's heartwarming to see how the recent changes at Barracks West have improved your living experience. Thank you for highlighting Kevin and Rachel's sincere dedication to elevating the community for all our residents. Please feel free to contact us at 434-971-5770 or barrackswest@thedonaldsongroup.com, if we can do anything to assist you.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        8/25/2018

                        This place is a joke. Staff are incompetent and are never at the office during office hours, maintenance requests get forgotten for months, my friend couldn't leave the complex just recently because their car was blocked in a visor spot by 4 police cars asā€¦Ā See More >
                          Manager

                          8/30/2018

                          Barracks West
                          Thank you for your feedback. Our goal is to provide outstanding customer service to our residents. Please accept our sincere apologies if we have let you down. We'd like the opportunity to address your concerns and restore your satisfaction. Will you please contact us at customerservice@thedonaldsongroup.com? We look forward to hearing from you.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018

                          8/10/2018

                          While I'm not always happy with my unit, neighbors, or the lack of parking, Yolanda in the leasing office is incredible! She's always willing to go the extra mile to help those in the community. She's patient, understanding, and is truly an advocate for herā€¦Ā See More >
                            Manager

                            8/15/2018

                            Barracks West
                            Thank you for reviewing. We're proud to have Yolanda on our team, and it's lovely to hear she has made your time in our community enjoyable. We'll be sure to pass along your compliments.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018

                            5/21/2018

                            The maintenance here is awful. The floors in my townhome are so sloped that I have cracks in my walls. When I pointed it out, the maintenance guy (he finally appeared after two weeks of complaints to address a leaky pipe in my ceiling) said,ā€¦Ā See More >
                              Manager

                              5/27/2018

                              Barracks West
                              Thank you for your review. We are glad to hear that you have found your neighbors friendly and easy to get along with, but we sincerely apologize if you have experienced any stress or discomfort due to the upkeep of the community, our maintenance service, and noise issues. Thank you for taking the time to let us know the ways in which we could improve your experience. We are deeply disappointed about what you have shared and will work swiftly to address your concerns. If there is anything more you'd like to share, please email us at customerservice@thedonaldsongroup.com.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016 - 2017

                              1/24/2017

                              I've lived in Barracks West for almost 2 years. It's been a pleasant experience thus far. The Rental / Management staff are amazing: Kind, and genuinely interested in what ever brings you into the office. The property is relatively clean, with the exception of aā€¦Ā See More >
                                Manager

                                3/9/2017

                                Barracks West
                                We greatly appreciate the kind words toward our community and team! We are delighted that you are enjoying your decision to call Barracks West home and that our team has been so helpful to you. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.
                                Review Author Icon

                                Resident 292269

                                Verified Resident ā€¢ 2016

                                12/14/2016

                                the area is fairly quite a decent place to live except the condition of the apartment i reside in. It is in need of many repairs but I can't seem to get maintenance to fix them. I like the apartment it needs repair work doneā€¦Ā See More >
                                  Manager

                                  12/15/2016

                                  Barracks West
                                  Thank you for taking the time to leave us this feedback. We're happy to hear you like your home at our community, but it's unfortunate to hear about your maintenance concerns. Our maintenance team responds to requests in the order they are received, but if you feel something is taking longer than expected, please feel free to check on your submission's status or stop by our office to discuss the matter in person. We want you to be as comfortable in your home as possible!
                                  Review Author Icon

                                  Resident 285806

                                  Verified Resident ā€¢ 2016

                                  11/23/2016

                                  It's been an ok experience so far other than my inconsiderate neighbors upstairs. Extremely noisy all day and night very disturbing and loud. Other than that I really enjoy my new apartment. I'm happy to be a resident.

                                    Manager

                                    11/28/2016

                                    Barracks West
                                    We're happy to hear that, for the most part, you've been enjoying your time at our community. We take your noise concerns very seriously and do have community policies in place to mitigate this issue. If you believe your neighbors are violating our policies or if you have any other concerns, please reach out to our office, we'd be happy to work with you to improve your stay!
                                    Review Author Icon

                                    Resident 278856

                                    Verified Resident ā€¢ 2016

                                    10/24/2016

                                    Great Community Great Service Great personnel. Movie in process was simple and the person who helped me (Jessica) was very courteous. houses are nice clean and very conveniently located will surely recommend

                                      Manager

                                      11/1/2016

                                      Barracks West
                                      We greatly appreciate the kind words toward our community and team! We are delighted that you are enjoying your decision to call Barracks West home and that Jessica and our team have been so helpful to you. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.
                                      Review Author Icon

                                      Resident 278620

                                      Verified Resident ā€¢ 2015 - 2016

                                      10/23/2016

                                      My boyfriend and I have been living in a town house here at Barracks for about a year now. And since we moved in we have had troubles communicating with maintenance and getting someone to come fix things. Before we moved in, we were toldā€¦Ā See More >
                                        Manager

                                        11/1/2016

                                        Barracks West
                                        We sincerely apologize for the inconveniences that you've experienced. The upkeep of our homes and the comfort of our residents are top priorities for us and we are deeply sorry that your experience with our community has not been a more accurate reflection of this. Please contact our office once more and we'll be happy to speak with you to schedule a time to address these issues. We look forward to offering you our full assistance in improving your stay. Thank you.
                                        Review Author Icon

                                        Resident 275942

                                        Verified Resident ā€¢ 2015 - 2016

                                        10/6/2016

                                        The complex is convenient to many great amenities, especially Barracks Road Shopping Center, University stadium, John Paul Jones arena, and 5min from Stone Field, brand new with 14 cinemas and part 2 section and more. Thus, said, the complex management has made strides inā€¦Ā See More >
                                          Manager

                                          10/13/2016

                                          Barracks West
                                          Thank you so much for taking the time to give Barracks West Townhomes & Apartments such a stellar review! We are always working toward improving our community, so we're happy to know that you've noticed these changes and appreciate them. Yolanda and Jessica are held to the highest of standards as is the rest of our team, so it's great to hear that you've had positive experiences with them! Thanks for your suggestion about the lighting, we'll keep it in mind as we move forward. If you feel like there's something we can do to better your stay at our community, feel free to stop by our office to give us additional feedback.
                                          Review Author Icon

                                          Resident 264438

                                          Verified Resident ā€¢ 2015 - 2016

                                          12/8/2016

                                          Don't rent here nothing but constant problems, Very uncaring attitude of the staff. No sense of urgency, with anything. Rent is high based on the conditions of the apartments, Newer apartments in the area rent for much less, and better service.

                                            Manager

                                            8/25/2016

                                            Barracks West
                                            We believe that everyone is important and are sincerely sorry when anyone experiences a problem. We would love to schedule a meeting to document your issues and concerns so you can be assured that they will be addressed. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open M-F from 9-6, our phone number is 434-971-5770, and you can contact the management team directly at barrackswest@thedonaldsongroup.com. http://www.rentcharlottesvilleapartments.com/
                                            Review Author Icon

                                            Resident 260494

                                            Verified Resident ā€¢ 2016

                                            8/10/2016

                                            very nice to live such a good place. location is quiet, maintainence is always on time. i like the pool. always follow the safety. then i like jim, parking space is enough. they have playground for kids which is great. since i have dauthter itā€¦Ā See More >
                                              Manager

                                              8/16/2016

                                              Barracks West
                                              We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. As always, if you need anything please don't hesitate to contact our management office M-F, 9-6 at 434-971-5770 or email us at barrackswest@thedonaldsongroup.com.
                                              Review Author Icon

                                              Resident 256725

                                              Verified Resident ā€¢ 2016

                                              7/27/2016

                                              Office Staff is not professional, quality of interior cabinets are very poor. Communication is slim to none. Compared to other apartments I've lived in, I am very dissatisfied with the professionalism. I've had more problems in the first month in my particular apartment than I'veā€¦Ā See More >
                                                Manager

                                                8/16/2016

                                                Barracks West
                                                We believe that everyone is important and are sincerely sorry when anyone experiences a problem. We would love to schedule a meeting to document your issues and concerns so you can be assured that they will be addressed. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open M-F from 9-6, our phone number is 434-971-5770, and you can contact the management team directly at barrackswest@thedonaldsongroup.com. http://www.rentcharlottesvilleapartments.com/
                                                Review Author Icon

                                                Resident 252258

                                                Verified Resident ā€¢ 2016

                                                7/11/2016

                                                Yolanda is especially nice, helped us through the whole process, good location, we are happy to be on the end of a row of apartments. The only remotely not positive thing I have us that the kicthen could use some updating. We also could useā€¦Ā See More >
                                                  Manager

                                                  7/12/2016

                                                  Barracks West
                                                  We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. As always, if you need anything please don't hesitate to contact our management office M-F, 9-6 at 434-971-5770 or email us at barrackswest@thedonaldsongroup.com.
                                                  Review Author Icon

                                                  Resident 249763

                                                  Verified Resident ā€¢ 2016

                                                  8/4/2016

                                                  not a happy person. Very dissatisfied with the maintenance. My ceil wall have fell in. every since I moved in, I have been having problem. I have black mold gown on the walls, water leaks, nothing is being done about this problem. I would notā€¦Ā See More >
                                                    Manager

                                                    7/7/2016

                                                    Barracks West
                                                    We believe that everyone is important and are sincerely sorry when anyone experiences a problem. We would love to schedule a meeting to document your issues and concerns so you can be assured that they will be addressed. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open M-F from 9-6, our phone number is 434-971-5770, and you can contact the management team directly at barrackswest@thedonaldsongroup.com. http://www.rentcharlottesvilleapartments.com/

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $35. Comments: Pets allowed upon receipt of applicable fees and management approval. Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $35. Comments: Pets allowed upon receipt of applicable fees and management approval. Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Central Heat and Air
                                                    • Coat Closets
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gas Range
                                                    • Linen Closets
                                                    • Pool
                                                    • Wood Floors
                                                    Show Less
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                                                    Leasing

                                                    Barracks West Apartments is a cozy community surrounded by acres of scenic, rolling hills. Located just minutes from the University of Virginia, Barracks West, previously Old Salem has a long-standing reputation of excellence in the area. We invite you to delight in the comforts of a spacious 1, 2 or 3 bedroom garden or townhouse apartment home, complete with all the extras. Our community features a poolhouse with fireplace, fitness center and a NEW pet park! Stop by and see what makes us the best value in C'ville!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Comments: Pets allowed upon receipt of applicable fees and management approval. Breed restrictions apply.
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Comments: Pets allowed upon receipt of applicable fees and management approval. Breed restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    Studio, 1 Bath
                                                    LOOK & LEASE SPECIAL: WAIVED ADMIN FEE WHEN YOU APPLY WITHIN 24 HOURS OF TOUR! USE CODE: FREEADMIN Conditions apply. Contact us for more information.

                                                    Check Availability

                                                    Barracks West

                                                    March 2024

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                                                    Barracks West is a 459 - 1,176 sq. ft. apartment in Charlottesville in zip code 22901. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,343 - $3,669. Nearby cities include Charlotte, North Charlottesville, Gordonsville, Scottsville, and Waynesboro.

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