#3,018 #12 #217

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ReNew Chesapeake

301 Oak Lake Way, Chesapeake, VA 23320
(176 Reviews)
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"The extreme lack of insulation results in very high heating and air conditioning bills. Th" ...
$1,193 - $1,526/mo
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Floor Plans & Pricing

1 Bedroom

The Acorn

1 Bed, 1 Bath | 835 sq. ft.

$1,193 - $1,312

See Floor Plan Details

The Pine Needle

1 Bed, 1 Bath | 935 sq. ft.

$1,235 - $1,390

See Floor Plan Details

2 Bedrooms

The Lake

2 Beds, 1 Bath | 1,011 sq. ft.

$1,325 - $1,475

See Floor Plan Details

The Oak

2 Beds, 2 Baths | 1,180 sq. ft.

$1,357 - $1,526

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.7

Grounds

4.1

Safety

3.7

Office Staff

3.6

Maintenance

3.5

Neighborhood

4.6

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

14

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.71 days

View Community Timeline
View Community Timeline

ReNew Chesapeake Reviews

(171)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 255090

Verified Resident ā€¢ 2017 - 2024

2/12/2024

Very Quiet and the landscaping is excellent, close to most shopping outlets and very pet friendly with a dog park and exercise room, also an outdoor pool in the spring and summer. The Rental and Maintenance Staff are very accommodating to all your needs.

    Manager

    2/14/2024

    ReNew Chesapeake
    Thank you! It is great to hear you have enjoyed the peaceful atmosphere, convenient location, and beautiful landscaping thus far. We are grateful for your positive feedback about our team and will be sure to share it with them. Have a wonderful day.
    Review Author Icon

    Resident 1208398

    Verified Resident ā€¢ 2021 - 2023

    12/14/2023

    I really enjoy living here. I've been in two different units in my time here and both have been great. Property management is cool. I have no complaints and intend to stay here for at least a few more years

      Manager

      12/19/2023

      ReNew Chesapeake
      Thank you so much for your 5-star review of our management and atmosphere! It fills us with pride to know that our team has been able to provide you with the exceptional living experience you deserve.
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2023

      11/28/2023

      Family friendly neighborhood. Clean community. Friendly and welcoming staff. Nice amenities that are clean. Spacious apartments with balcony/patios. Maintenance resolves any issues in a timely manner. Staff do tenant appreciation days.

        Manager

        12/1/2023

        ReNew Chesapeake
        Thank you for reviewing our community's peaceful atmosphere, well-kept grounds, and superior homes! We are committed to providing residents with the best possible living environment, so it means the world to have earned your validation.
        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2023

        11/28/2023

        New management is great.

        Was surprised that the new management actually opened the pool this year, it has been closed for the past 3 summers. The property upgrades have made a difference in the overall appearance. Management is friendly and maintence team is quick and efficient. Overall since newā€¦Ā See More >
          Manager

          12/1/2023

          ReNew Chesapeake
          It is wonderful to know that our new management has helped you feel so comfortable in our community! We have worked hard to ensure that our residents have access to the high-quality living they deserve, and it fills us with pride to know that our new upgrades and restored amenities have met expectations. If you have any suggestions for what we should tackle next, please contact our office. Thank you.

          Updated Review

          Review Author Icon

          Resident 655180

          Verified Resident ā€¢ 2019 - 2023

          8/21/2023

          Since moving in to this complex in 2019, it's changed hands a few times. Never really had any issues until this newer group. They are spending a lot of energies and money giving the pla e a face lift but drag theirā€¦Ā See More >
            Manager

            8/25/2023

            ReNew Chesapeake
            We appreciate you letting us know about your concerns with our maintenance service since our latest management change. Providing consistently superior service is important to us, so rest assured that we will reevaluate our performance based on your feedback. When you have a few moments, we encourage you to email us at renewchesapeake@trinity-pm.com so we may gather more information and make sure your situation improves going forward. Thank you.
            Review Author Icon

            Resident 1160566

            Verified Resident ā€¢ 2021 - 2023

            7/17/2023

            In 2.5 yrs the complex has had 4 property managers and a new owner, several price increase to include multiple hidden charges. I had a leak that was disregarded for 2 months which has spread to multiple leaks

              Manager

              7/20/2023

              ReNew Chesapeake
              Thank you for the review. While we understand that leadership transitions can cause concerns for residents, we are committed to making sure our policies are consistent and fair so you can continue to enjoy your home regardless. That said, if you would like to check in with us about our rental pricing or the leak in your home, please email us at renewchesapeake@trinity-pm.com.
              Review Author Icon

              Resident 1152698

              Verified Resident ā€¢ 2022 - 2023

              6/22/2023

              The apartments are spacious but the additional utility bills are expensive. The Water bill is about 145$ for one person, your electric bills run you about 250$ a month and not to mention you pay gas and trash in addition . It runs you aboutā€¦Ā See More >
                Manager

                6/28/2023

                ReNew Chesapeake
                Thank you for sharing your feedback on your living experience, including the value that our community offers. We know that the cost of living is a constant consideration for residents, so we work hard to maintain high-quality grounds and apartments that reflect our competitive pricing. That said, we would love to discuss how we may improve your perception of the upkeep of your home. Please email us at renewchesapeake@trinity-pm.com to receive further assistance.
                Review Author Icon

                Resident 1150595

                Verified Resident ā€¢ 2022 - 2023

                6/15/2023

                The community is a good environment. The area is close to a lot of local outlets. The maintenance is slow in slicing my problem with my refrigerator since first moved in. Have made many reports to office for maintenance. This is very dangerous for me.ā€¦Ā See More >
                  Manager

                  6/16/2023

                  ReNew Chesapeake
                  Thank you for updating us about your maintenance concern with your refrigerator. We are sorry to hear that you have not been satisfied with the responsiveness of our maintenance services. Please contact us at renewchesapeake@trinity-pm.com so we may learn more and work to resolve this as soon as possible.

                  Updated Review

                  Review Author Icon

                  Resident 364078

                  Verified Resident ā€¢ 2011 - 2023

                  6/10/2023

                  Besides lack of communication, and apartments needing interior updates, really have no complaints. The new colors of the hallway, doors and door numbers are terrible- does not give welcoming vibe??..

                    Manager

                    6/14/2023

                    ReNew Chesapeake
                    Thank you for making us aware of your concerns with our communication and upkeep. We want all aspects of our community to provide the 5-star quality and value that residents deserve, so please know that we are more than happy to discuss your desire for updated interiors in your home and our common areas. Please feel free to contact us at renewchesapeake@trinity-pm.com for further assistance.

                    Updated Review

                    Review Author Icon

                    Resident 411853

                    Verified Resident ā€¢ 2017 - 2023

                    6/10/2023

                    This company only took over this year so I have limited experience with them. They have made some nice improvements in that time very quickly. For example,lighting change means I can see who is knocking on my door for the first time since 2017, painting,ā€¦Ā See More >
                      Manager

                      6/13/2023

                      ReNew Chesapeake
                      Thank you so much for sharing your appreciation for the recent renovations throughout our community! It has always been our goal to maintain the best possible living environment for residents, so we assure you that we will continue to find new ways to enhance the quality and value of our offerings. If you have any suggestions for further improvement, please let us know.
                      Review Author Icon

                      Resident 1138004

                      Verified Resident ā€¢ 2021 - 2023

                      5/6/2023

                      Great community , unfortunately haven't been able to enjoy amenities. The apartment is also outdated and wished it was renovated . Lately after the management change there has been great progress . More communication would be greatly appreciated .

                        Manager

                        5/9/2023

                        ReNew Chesapeake
                        We are encouraged to hear you are pleased with our community and the upgrades being made! We also appreciate your constructive feedback and will look into your comments promptly. If you wish to discuss this matter more in-depth, please feel free to contact us directly!
                        Review Author Icon

                        Resident 1137129

                        Verified Resident ā€¢ 2021 - 2023

                        5/4/2023

                        Nice quiet community. New owners & management making very evident improvements to the property and are attentive to resident concerns and satisfaction. We enjoy living in this pet and people friendly complex.

                          Manager

                          5/9/2023

                          ReNew Chesapeake
                          Thank you so much for reviewing our peaceful atmosphere and superior management! We consider leadership transitions to be an optimal time to reevaluate our performance overall, and it is great to know that we have been exceeding your expectations when it comes to our improvements. If you have any suggestions for what we should tackle next, please feel free to contact our office.
                          Review Author Icon

                          Resident 1133260

                          Verified Resident ā€¢ 2022 - 2023

                          4/20/2023

                          I always get compliments about how spacious my apartment is. Property needs improvements though. I haven't received my gym badge & the pool is broken. I've been here for months & asked several times, let never received clear answers. Not fair to be paying aā€¦Ā See More >
                            Manager

                            4/26/2023

                            ReNew Chesapeake
                            We are pleased to hear that you are enjoying your spacious apartment and are sorry for any inconvenience you may have experienced regarding the availability of some of our amenities. We would be glad to provide you with an update and invite you to contact renewchesapeake@trinity-pm.com when you have a chance. Thank you for your review, and we look forward to speaking with you.
                            Review Author Icon

                            Resident 1131702

                            Verified Resident ā€¢ 2019 - 2023

                            4/15/2023

                            The first 3 years were not a good experience. I am disabled so it is very hard for me to do things that should have been done by the Apartment management. Still waiting for a new air conditioner and duct cleaning that was promised theā€¦Ā See More >
                              Manager

                              4/19/2023

                              ReNew Chesapeake
                              Thank you for making us aware of your concerns with upkeep and management. Ensuring your comfort and well-being as one of our residents is a top priority, so rest assured that we are looking into the matter for prompt resolution. At your earliest convenience, please email us at renewchesapeake@trinity-pm.com. We look forward to hearing from you.

                              Updated Review

                              Review Author Icon

                              Resident 400877

                              Verified Resident ā€¢ 2013 - 2023

                              3/2/2023

                              These Apartments use to be a mess. Since Renew Chesapeake have bought the Apartments things have changed. They actually fix or replace items that are broken or wore out. So far i'm impressed. Hope they keep up the good work

                                Manager

                                3/7/2023

                                ReNew Chesapeake
                                Thank you so much for sharing your appreciation. We have considered it our mission to address ongoing concerns in our community, and it is incredibly validating to learn that we are on the right track. If there are any specific areas that you would like us to pay attention to, please do not hesitate to let us know.
                                Review Author Icon

                                chanitaartis40@gmail.com

                                prospective ā€¢ Visited 2022

                                8/15/2022

                                If I could give this place a 0 I would they donā€™t even deserve one star. I was set to move in today. Got to the rental office at 830 for my walk thru because I was told I couldnā€™t come in and do theā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2014 - 2021

                                  3/26/2021

                                  Supervisor of maintenance ------- sucks and very unprofessional donā€™t care to fix ac units . Nor does he care about the health of tenants living in these hot --- apartments with no ac . Someone needs to send BBB around these apartmentsā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2020

                                    11/6/2020

                                    I just had to say that Derick is one of best Maintenance guys here at Oak Lake Apartments if you needed anything Derick is definitely professional and responsive and he shows the people here at Oak Lake that he cares and he's been #1 forā€¦Ā See More >
                                      Review Author Icon

                                      Jane_J

                                      Resident ā€¢ 2020

                                      9/14/2020

                                      Now that summer is coming to and end. I am very thankful for the accommodation on my air conditioner situation. Although it's temporary at least we were able to make it through. The staff is doing such a great job. Covid-19 has caused a fewā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2019 - 2020

                                        8/4/2020

                                        Since moving in my experience has been wonderful, from the front office too your very reliable maintenance staff, Derek and Lenwood. Glad I got the chance to experience this great property. very Quiet.

                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2020

                                          8/4/2020

                                          I love living here!!!! The one and only thing that is a problem is the up keep it the buildings!!! They are covered with spider webs and bugs and need to be pressure washed for sure!!! Other than that and the overpriced rent pretty muchā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2020

                                            6/30/2020

                                            Absolutely HATE these apartments!!! The staff in the office are rude and careless. My air conditioning went out at least three times while living here and maintenance did not prioritize this. Breezeways need more upkeep. Right off of a busy road so good luck sleepingā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2020

                                              6/28/2020

                                              Completely covered in insects and spiders. Gave the orkin man a master key to every apartment with no supervision when entering your apartment. Who knows if he stole anything. Not worth the price at all. Management doesn't care about you once you move in. Toā€¦Ā See More >
                                                Review Author Icon

                                                Resident 745403

                                                Verified Resident ā€¢ 2020

                                                2/17/2020

                                                The move in was not the best we had to wait for about an hour just for them to make brand new keys to our apartment since they couldnt find ours. There was also so many things wrong with our apartment but as soon asā€¦Ā See More >
                                                  Manager

                                                  2/18/2020

                                                  Oak Lake Apartments
                                                  Thank you for your high star rating of Oak Lake, We're sorry that your move-in did not go as smoothly as we all would have liked. We feel terrible that you were inconvenienced due to the key mix-up and apartment issues, please accept our sincere apologies. We're happy that our leasing team and corporate office were instrumental in helping resolve these matters for you. If you have any further questions, comments or concerns, please contact us at 757-547-8795 or oaklake@bonaventure.com. Thank you.
                                                  Review Author Icon

                                                  Resident 743006

                                                  Verified Resident ā€¢ 2019 - 2020

                                                  2/8/2020

                                                  Sofar so good the neighborhood, staff and maintenance is cool I have no complaints it's a very peaceful community, never have I had a problem that couldn't be resolved through management or maintenance ????????

                                                    Manager

                                                    2/10/2020

                                                    Oak Lake Apartments
                                                    We never get tired of seeing feedback like this! Thanks for taking the time to sing the praises of our team and our overall community here at Oak Lake. We're very excited to welcome you home!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Well Lit Parking Lot
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Dog
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cat
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioner and Heat
                                                    • Appliances Included
                                                    • BBQ Area with Charcoal Grills
                                                    • BBQ and Picnic Areas
                                                    • Balcony
                                                    • Billiards Room
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Cable & Satellite
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Doorstep Package Delivery
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Lake
                                                    • Lake Views in Select Units
                                                    • Large Closets
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • Online Maintenance Requests
                                                    • Online Payments Accepted
                                                    • Outdoor Patio with Fire Pit
                                                    • Outdoor Space
                                                    • Patio
                                                    • Petcare Service
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Professional Management
                                                    • Refrigerator
                                                    • Spacious Floor Plans
                                                    • Storage Space
                                                    • Stove/Oven
                                                    • Unique Design Style
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                                                    Leasing

                                                    What makes Oak Lake Apartments the preferred residential community in the Chesapeake area? We are in the heart of Chesapeake and minutes away from everything your heart desires! We offer spacious 1 and 2 bedroom apartment homes on first and second floors, with comfortable living spaces, numerous modern amenities. Residents enjoy the stunning views of our lake and unwind poolside.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Trinity Property Consultants

                                                    B+
                                                    B+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 176 number of votes by renters, ReNew Chesapeake is currently rated 3.9 out of 5 stars.
                                                    ReNew Chesapeake is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    ReNew Chesapeake is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    ReNew Chesapeake is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    ReNew Chesapeake is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    ReNew Chesapeake is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    ReNew Chesapeake is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.71 days to their community reviews in the past year.
                                                    Trinity Property Consultants
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Dog
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cat
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    ReNew Chesapeake

                                                    March 2024

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                                                    ReNew Chesapeake is a 835 - 1,180 sq. ft. apartment in Chesapeake in zip code 23320. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,193 - $1,526. Nearby cities include Portsmouth, Norfolk, Virginia Beach, Suffolk, and Hampton.

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