Broadwater Townhomes
#15,357 #10 #738

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Broadwater Townhomes

15149 Broadwater Way, Chester, VA 23831
(209 Reviews)
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"It was a good experience. I just moved in this month so I'm not sure how new management or" ...
$1,518 - $1,678/mo
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Floor Plans & Pricing

3 Bedrooms

C1 Income Restricted

3 Beds, 2.5 Baths | 1,443 - 1,460 sq. ft.

$1,518

2 Available Units

See Floor Plan Details

C1 Market

3 Beds, 2.5 Baths | 1,443 sq. ft.

See Floor Plan Details

4 Bedrooms

D1 Income Restricted

4 Beds, 2.5 Baths | 1,730 sq. ft.

$1,678

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Broadwater Townhomes Reviews

(202)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2023

7/1/2023

Would not recommend

I have had nothing but problems with these apartments and you can never get a response from anyone when problems arise. I have been without air for over a week now and after multiple attempts to reach by phone and numerous emails sent I have… See More >
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    lashondrastokes@gmail.com

    Resident 2020 - 2022

    5/1/2022

    Rent too high

    I have been here almost two years and for me to renew, the 4 bedroom is going up to $1489. That is not to include the water, sewage, or trash fee. So if I renew it would be almost $1600 a month. The appliances are… See More >
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      Resident 844431

      Verified Resident 2020

      11/16/2020

      It was a good experience. I just moved in this month so I'm not sure how new management or maintenance is but when I previously lived here, the management and maintenance was good and whatever we need fixed or help with, they were always there… See More >

        Updated Review

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        Resident 752349

        Verified Resident 2020

        11/13/2020

        lots of kids for my kids to play with and my apartment is located in a very central area so i love that. i just wish there was a better park and better celluar service for the price of the rent. Also they could also… See More >

          Updated Review

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          Resident 320506

          Verified Resident 2017 - 2020

          11/6/2020

          Great experience I enjoyed living in this community. I'm looking to relocate and find something a bit bigger however if I wasn't relocating I would have stayed another year! I absolutely love the property manager Morgan she's awesome!

            Review Author Icon

            Resident 838589

            Verified Resident 2020

            11/2/2020

            I have been trying to move for four months and every month it was something different that I needed. Once everything was accepted the move in process was smooth. I would suggest calling and having all documents that are required prior to applying. There were… See More >

              Updated Review

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              Resident 627089

              Verified Resident 2019 - 2020

              10/23/2020

              I love the area and the living space; the only issue is poor maintenance. I have lived here for almost two years and still have not had problems addressed. I like the community and the location, very easy to assess to stores, schools, and… See More >
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                Resident 835532

                Verified Resident 2019 - 2020

                10/23/2020

                It was an easy process to get into my townhome. I love my townhome as it is. The cost is fair for what I receive. The office staff don't follow through on certain things. I emailed all the information on my pet and they sent… See More >
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                  Resident 834524

                  Verified Resident 2020

                  10/20/2020

                  One thing i like about my place is it's spacious! Leasing office is great it was a pleasure working with KIMARA when I moved in. No issues or complaints I've been here 6 months and it's been every bit of a pleasure! Only thing I… See More >

                    Updated Review

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                    Resident 352631

                    Verified Resident 2017 - 2020

                    10/13/2020

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                      Updated Review

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                      Resident 380598

                      Verified Resident 2005 - 2020

                      10/11/2020

                      I've been a resident here now for over 15 years. As you can see I love the area and the townhouse is so spacious. Management and the staff are so friendly. They provide a safe living community, pool, play area for the kids, and … See More >
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                        anonymous

                        Resident 2020

                        9/17/2020

                        The property manager does not communicate effectively with residents about issues. Management are not honest. Maintenance has no desire to properly fix issues. Plumbing is horrible. If you have any issues call corporate 9 times out of 10 they have no clue what's going on.… See More >
                          Review Author Icon

                          Resident 813479

                          Verified Resident 2011 - 2020

                          9/8/2020

                          Office staff should be more helpful with problems and concerns. Fitness center should have up to date equipment and children should be designated to the playground. Carpet should be replaced every 5 years.

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                            Resident 809330

                            Verified Resident 2020

                            8/30/2020

                            The staff were very informative and helpful. I didn't have any questions or concerns because they were explained prior to move in. They were empathetic and caring when it came to my situation. My experience was amazing and stress free on my move in day!

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                              Resident 750655

                              Verified Resident 2020

                              3/8/2020

                              Loving my new home ! It's so close to my daughter's school it's makes my life sooo much easier! The management and maintenance were unbelievably nice and very concerned with making our move in the best move in experience ever! Successful were they!

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                                Resident 746732

                                Verified Resident 2017 - 2020

                                2/23/2020

                                This is my second time living in Broadwater Townhomes. Awesome apartment home horrible management. Cops harass the tenants not to protect and service either. It's disgusting out here as a Asst. Manager of another local property management company I expect so much more. I will… See More >
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                                  Resident 733036

                                  Verified Resident 2019 - 2020

                                  1/2/2020

                                  Its ok. It's just not what I expected it to be for the price paid. Overall its not so bad. I believe service request could have been completed sooner & anything promised to be fixed at move in should have been done.

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                                    anonymous

                                    Resident 2019

                                    12/31/2019

                                    Don't move here. Everything gets looked at and patched here. Mice are running around; the staff is reactive and the apts get flipped too fast to have been inspected and "turned" appropriately. If you care about quality and good living conditions, look elsewhere. If you… See More >
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                                      Resident 730920

                                      Verified Resident 2019

                                      12/24/2019

                                      I was excited to move into this community the moment Ms. KiMara greeted me in the leasing office. They were supportive, helpful, enthusiastic, and made the process very easy and simple. Move in was a breeze and I so far am loving the responsiveness and… See More >
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                                        Resident 725172

                                        Verified Resident 2013 - 2019

                                        12/10/2019

                                        Nice community. Kids need something to do other than hanging in streets. Cars need to respect it's a residential area. Officers need to be present more and placed in different areas folk know where they be. Officers walking the community would be nice too.

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                                          Resident 723475

                                          Verified Resident 2019

                                          12/5/2019

                                          Most of the office staff is wonderful, however one of the leasing office personnel needs more training in professionalism and customer service instead of speaking to current residents In a confrontational manner as though she is out at a street fight.

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                                            Resident 710653

                                            Verified Resident 2019

                                            10/27/2019

                                            I have no complaints. I really love the cleanliness of the community. I would definitely recommend this area too friends and family. What really won me over was how spacious this place is. Ultimately I finally found a safe place for my children to grow… See More >
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                                              Resident 700824

                                              Verified Resident 2009 - 2019

                                              9/29/2019

                                              Recently, I have felt that the staff does not care, any little incident, they are quick to place eviction notices on you door. Its not due to not paying my rent, because I pay mine. It's whenever someone voice their opinion on any matter… See More >
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                                                Resident 689675

                                                Verified Resident 2019

                                                9/4/2019

                                                The community here at Broadwater Townhouse is very pleasant. I like that it's kid friendly place. They have many activities to connect to the community. The staff is so friendly and courteous. The homes are economical and spacious. I like that community is patrolled by… See More >
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                                                  Resident 683105

                                                  Verified Resident 2019

                                                  8/20/2019

                                                  Great place to live and play nice location, close to restaurants and schools, great day schools, and people season nice and I can happget along happy happy happy only nice photo and nice gym trips and partying for the kids

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Washer and Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $500. Rent: $35. Restrictions: Two (2) max pets allowed.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $500. Rent: $35. Restrictions: Two (2) max pets allowed.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2.5 Bathrooms
                                                    • 24-Hour Management Availability
                                                    • BBQ and Picnic Areas
                                                    • Balcony or Patio
                                                    • Breakfast Bar
                                                    • Central Heat and Air
                                                    • Clubhouse
                                                    • Convenient to Fort Lee
                                                    • DishWasher
                                                    • Electric Heating and Cooling
                                                    • Energy Efficient Construction
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • Kitchen Pantries
                                                    • On-Site Maintenance
                                                    • Online Payments Accepted
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Private Entrances
                                                    • Two Story Townhome Style Apartment Homes
                                                    • Walk In Closets
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                                                    Leasing

                                                    Surround yourself with convenience and comfort at Broadwater Townhomes. Our spacious 3- and 4-bedroom townhomes offer a 2-story layout with plenty of room to spread out. With the additional space comes additional privacy, and with to the two and a half bathrooms, Broadwater Townhomes truly feels like more than just an apartment it feels like home. With a fitness center, swimming pool, and nearby parks and recreation there are endless activities to keep you active and close to home. Venturing further out? No problem, the community is close to a variety of shopping and dining in Chester, and only ten miles from Fort Lee. Welcome to Broadwater Townhomes, a place you'll be proud to call home.Broadwater Townhomes is pleased to offer affordable living options (income restrictions apply.)
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 05:30 PM
                                                    • Wednesday: 11:00 AM - 05:30 PM
                                                    • Thursday - Friday: 10:00 AM - 05:30 PM
                                                    • Saturday: Closed

                                                    Questions & Answers (1)

                                                    BABy Boi_A
                                                    Asked on: 03/03/2022
                                                    Q: Concerning verification of pay studs. What is the the timeline requirement of the latest pay stud from the date which I was last paid

                                                    Frequently Asked

                                                    Based on 209 number of votes by renters, Broadwater Townhomes is currently rated 3.6 out of 5 stars.
                                                    Broadwater Townhomes is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Broadwater Townhomes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Broadwater Townhomes is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Broadwater Townhomes is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Broadwater Townhomes is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Broadwater Townhomes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Fee: $500
                                                    Rent: $35
                                                    Restrictions: Two (2) max pets allowed.
                                                    Cats Allowed
                                                    Fee: $500
                                                    Rent: $35
                                                    Restrictions: Two (2) max pets allowed.
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 2.5 Baths

                                                    Check Availability

                                                    Broadwater Townhomes

                                                    March 2024

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                                                    Broadwater Townhomes is a 1,443 - 1,730 sq. ft. apartment in Chester in zip code 23831. This community has a 3 - 4 Beds, 2.5 Baths, and is for rent for $1,518 - $1,678. Nearby cities include Colonial Heights, Chesterfield, Petersburg, Hopewell, and North Chesterfield.

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