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The first apartment we were in was literally rotting at the corner. We noticed it when it got mildewed and ants made there way through it. We had a constant stream of ants coming in no matter what we did. They… Full Review ▶
I signed a lease for 11 months and just moved out last week. There are good things about Pender, they try to keep your privacy in mind by informing you if any maintenance checks need to be completed, but they only… Full Review ▶
I have had major problems with the new management. It's gotten bad. I don't have any confidence in the management anymore. It's a hopeless situation. Full Review ▶
Have lived here for almost two years, and have not wanted to get out a lease so bad in my life! worst management, they have added new rules to the rent as to when it is due, however it does not… Full Review ▶
I have lived here for one year. It was not bat at the beginning but after Gables changed management team all bad things happen, dirty, noisy, and.... They just want your renting without any service. They used have responsible guys like… Full Review ▶
Full of Roaches. you'll get rid of them as soon as your lease is about to expire. On top of that, the management doesn't care. Annoying continuous noise comes from the AC generator. No way to receive your delivery on time… Full Review ▶
I've been here for about two years. Stuff is helpful and nice. Maintenance is reasonably fast...only had two or three minor maintenance so far. my apartment is on the 2/3rd floor, gets plenty of natural light and has nice view. I… Full Review ▶
Management team changed to an all new staff in September, but they are generally nice. Maintenance requests are submitted online and are usually taken care of the next day. Very good service there. With cold weather arriving I notice cold air… Full Review ▶
Pender Creek for what you receive is not a bad place to live, especially if you move in on a special for rent. It's a mix of families, singles, students, young professionals. You can hear noise from your neighbors on occasion… Full Review ▶
Not too long ago, when a week just after we movied in apartment, someone intentionally slashed two tires of my 3 day-old brand new van. So, I reported it to leasing office and police, but the suspect is still on the… Full Review ▶
Pros >It is close to a few shopping centers and bus stops. >There are activities/parties planned in the clubhouse throughout the year. >Maintenance responds quickly to problems. (Also see con mentioned) >The utility bills are fairly reasonable except the water/sewer bill… Full Review ▶
The building is old, but it's run by good people. Issues can take some time to fix, but they get fixed, and emails keep us updated on any work calls. I'm on the second floor, where breezeway noise isn't that huge… Full Review ▶
But not by much. It would be ok, say, as that first shady apartment you got as an undegrad that you look back and tell sketchy stories about. If you are a professional and/or a family, you should probably keep looking.… Full Review ▶
Okay, yes this property is old but that just means that management should take more care of it, but THEY DONT! Every time is rains my windows leak, when it is cold outside one of my bedrooms is freezing, the heat… Full Review ▶
Granted I live on the first floor, I can hear the tenants above me a little too much. As stated in another post, you can definitely hear people talking in the breezeway. I moved in mid-April of this year and already… Full Review ▶
I can hear my neighbors above me a little too much, and if there are people in the breezeway but its nothing that I would complain about, the parking is fantastic, maintenance comes right away, there is always parking (unless its… Full Review ▶
I have lived here for a long time. The current staff is the best that I have seen over the years. They are courteous and conscientious. My service calls have all been completed within the time frame given by the staff… Full Review ▶
Attention to all who want to move in to these apartments. The staff at Fair oaks at Pendercreek will lie and will not tell you everything you're going to be charged for at the end when you are moving out. They… Full Review ▶
OKay after reading some of these reviews...its not that bad people! Its obvious that these people love to complain about things! The leasing staff here has always been very helpful and maintenance has always fixed things in a timely manner. My… Full Review ▶
I've lived here because I go to Mason and it's fairly close/affordable. Bad decision. The management is horrific. It's all females and one guy. Poor guy, he gets bossed around by the unfriendliest women ever. They say they will take care… Full Review ▶
Lived here going on three years. First apartment I was in, when the lease was up, I told the leasing office that I wasn't willing to pay the increased rent and that I wanted more space; so they offered me a… Full Review ▶
I've lived here for a little bit over a year. Reading all of these reviews does not do the community any justice. The people that give bad reviews probably are problem residents and just want something to complain about. You are… Full Review ▶
I moved into Fair Oaks at Pender Creek in july of this year 08. It has been a very pleasant experience so far. The staff is knoweldgable and customer service driven, always ready to help. Full Review ▶
Don't move here if you have a pet. They are not pet friendly. No notice when they want access to your apartment. They knock quickly and barge right in! Then they leave the door wide open while they run in and… Full Review ▶
They have very rude staff. They don't do what they promise. Apartments have a lot of insects. i am sick of talking to staff. it is very noisy community. Location is good. nothing else special. Full Review ▶
I have lived here for the last two and half years. I have had a very good experience here, especially with the management. They are helpful and friendly. Everytime I have had a problem, they were proactive and fixed the problems.… Full Review ▶
I received a notice on my door that my balance is $3.89 and the next morning a new deposit was posted on my door stating that I owed them with $128 because I di not pay the $3.89 balance within 12… Full Review ▶
I'm so happy to learn that Fair Oaks at Pendercreek instituted a recycling program. Frankly, the amount of tenants here generate a lot of recycleable waste. Just count the numbers of water bottles in the gym on any given day! I'm… Full Review ▶
I cannot tell you how many times we attempted to contact management to fix a problem and whether they did not come on time or did not fix the problem in adequate fashion it was always something. More than anything it… Full Review ▶
Don't let this place fool you with their move in specials unless you can't afford anything else and don't qualify for tax credit. When visiting the property the staff is pleasant to work with and the property looks good cosmetically. First… Full Review ▶
I decided to sublet an apartment at this property and have been here since January. I have to say, reading the reviews is like reading something completely foreign. If I ever had a maintenence problem, it was fixed the next day.… Full Review ▶
I have lived here for nearly 2 years. Renter BEWARE!
We originally signed for 1450/month with a free month concession on a 12mo/lease which was an incredible deal for this area and for that price you expect a few bumps in… Full Review ▶
evrything is pretty on the outside when really the whole place is falling apart.
get ready to deal with roaches and cases of minor flooding.
nothing gets fixed and when maintenance finally shows up (usually a few weeks later)they tend to leave their… Full Review ▶
I would not be at all surprised if the manager of this property is in fact on drugs. I only saw him one time before I moved out and that was enough for me to see that the guy is an… Full Review ▶
Whatever you do, do not move here. The maintenance is terrible. When they come in to fix something, they always leave their trash behind. And they have been known to forget to lock your door after they leave. I needed my… Full Review ▶
Staff is nice, but doesn't fix things on time, SO over priced, ghetto neghbors everywhere, my boyfriends car was stolen from in front facing west ox rd, the painter stole pain killers when fixing our bathroom since there was water pooring… Full Review ▶
I moved in as a add-on to an existing lease. I was told that there was no towing company for the next few weeks and I will be notified and given a parking permit when they decide on a towing company.… Full Review ▶
Moving out of this apartment complex was such a releif. The management staff is very rude and unhelpful. They act as if it is a burden to deal with residents. The management before ING was pretty disorganized but at least they… Full Review ▶
dont move here whatever you do! It's almost 4 am an I'm sweating my --- off, there is no AC, I've left 4 messages with mantineces...on top of that, I have to park on the oposite side of my building to… Full Review ▶
I have lived here for the last year and will be renewing my lease again this year. There were only very minor things wrong with the apartment when we moved in. These things were fixed by maintenance with in the first… Full Review ▶
There are no parking spaces after 10pm.
Some parking spaces are down right too small.
The utilities are outrageous for the loft units.
Appliances need replacement.
Neighbors are noisy. Full Review ▶
Every since ING took over, the staff is very rude and unorganized. Not very friendly or courteous at all! Not only are they rude they are also crooks that claim you havnet paid rent when it fact the check has already… Full Review ▶
This apartment complex is absolutely horrible. Firstly, the apartments inside seem nice enough when you tour them. However, when you move in you will notice several things:
1. The closet doors are on sliders and constantly pop off. The doors to the… Full Review ▶
This complex was great when Summit owned it. When ING took over they sent a nasty staff that are not very helpful. When we moved out and paid everything in full they sent me a collection letter. Their staff has no… Full Review ▶
While this apartment complex is in a great location it is not well run. If we had a problem with something in the apartment(which happened often) it would take them several trips to fix the problem. Sometimes it never got fixed.… Full Review ▶
the grass areas and sidwalk needs some work. Theirs lots of construction crap laying around. I do htink the place is getting better. My apartment is really cool (the layout). I gotta give a shout out to the girl in the… Full Review ▶
I have only lived here for six months and overall it has been a good experience. The grounds and buildings need improvements (and are under renovations) but the staff, in particular the leasing girl (Nicky) are very nice and try to… Full Review ▶
Not only has the mangement team been rude to me, but they're also trying scam me out of money by charging me $3,000 in termination fees that shouldn't be charged to me. I've filed a complaint with them to the BBB… Full Review ▶
Parking in horrible. We were never able to use our dishwasher, washer, and dryer. Our hot water was constantly going out and it would take them forever to come fix it. We told them several times about the problems with the… Full Review ▶
The front office NEVER returns calls. EVER. It's absolutely ridiculous. The one thing I was excited about when the property got acquired by ING was that maybe they would bring in their own staff at the leasing office but much to… Full Review ▶
I am a current tenant and have lived here for over a year. I have never lived in a place that has had such poor service from the leasing office and sheer lack of regard for what tenants, as a rule,… Full Review ▶
We moved in Nov, 2001 and have had nothing but good service. Great staff and property manager. Great location. The buildings are kind of old but well maintained. They have responded to every service request promptly. For those of you who… Full Review ▶
Great location, great staff. You have to expect some MINOR problems with apartment living. Full Review ▶
This apartment complex has a lot of issues. The maintenance is extremely slow...if ever around. We have had dozens of problems, inlcuding a towel rack falling, mildew, doors coming out of the tracks, tons of BUGS, A/C and heater problems, and… Full Review ▶
Except for a few minor problems with parking and snow removal, this apartment complex is great. I do not agree with any of these other reviews that people have given.
To begin with, the staff is top of the line… Full Review ▶
I moved here this past summer and so far have had no problems. The location is great...right across the street from a grocery store, walking distance from the mall, and a convienent bus stop on the property. I had a few… Full Review ▶
The units seem nice until you have to live in one. The construction couldn´t have been any poorer. The closet doors never stay in the little tracks, and mine rusted out due to poor air venting, coupled with their location in… Full Review ▶
I never had a problem with the managemant, they were always very nice. The problems were with maintenance service, mold on the ceiling, broken garbage disposal, broken washing machine and dryer, broken a/c and heat, variable temperatures no matter what setting… Full Review ▶
When I moved in I had to call maintence to do something about the mold around the patio doors. I also had to call them to come clean the bathrooms again. The bathroom shower heads were disgusting, and there was some… Full Review ▶
This apartment complex is okay. The building is old and run down. When we first moved in there roaches in the kitchen and the bathroom, and throughout our entire stay we had ants. The apartments are too expsensive for the size---a… Full Review ▶
It´s an older apt complex, and it shows. The rent is high everywhere in Fairfax, but there has to be better options in this price range.
Below is a list of my complaints. Granted, most of them are minor, but… Full Review ▶
Fair Oaks in Fairfax county is an expensive proposition. If you can get a "special", this complex is actually not such a bad price. Otherwise, forget it. They charge you $200-300 in reservation fees which is a real turn off. You´re… Full Review ▶
I lived at these apartments for 2 1/2 years and hated every minute of it. Maintenance is awful! One Friday evenning I had to go out and noticed there was no hot water. I called maintenance to fix it and was… Full Review ▶
But leaves some things to be desired.
Towing here is done by vultures that will circle and swoop in to steal a friends car if you do give them your ONE guest pass. there is no Guest parking at all… Full Review ▶
Summary of Move-In:
Filthy, curly hairs in bathroom sink, sliding closet doors could never actually be in their tracks, bugs, one bug painted into wall! Doorstops embedded into doors (then painted over)
Be careful of towing policies! Bought a new car,… Full Review ▶