Lincoln at Fair Oaks
AVERAGE RATING
recommended by:
53%
overall rating:
53%
overall rating:
Parking:
Maintenance:
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Office Staff:
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RUDE
From: -Anonymous-Date posted: 7/24/2009
Years at this apartment: 2009 - 2009
I have been living here for a couple of months, and I have yet to recieved good customer service.
You pay a administrative fee (300- 350)for the service from the office staff.
I placed my complaints with the manager concerning the staff and instead of the manager reaching out to me for follow-up, she is now also rude.
Please understand, if you pay for service, please expect the ultimate customer service. And if that is what you are looking for, please find another wonderful living community other than here.
I hope Lincoln Management LLC is reading these posted comments. People tend not to provide feedback unless it is a burning issue. Lincoln Management LLC, please provide your staff with customer service training. And put a camera in the office to monitor their behavior.
Regards
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