I am also surprised by some of the reviews that I have read. I am south Asian and I must admit I speak proper English, but I have never witnessed discriminatory practices on the part of management.

I agree that the complex can be strict at enforcing some rules, especially when it can negatively affect other residents. But they are also very helpful whenever they can be. When I had family come to visit, they were willing to hold my spare key and when I cannot get home early enough to pick up a spare parking pass they will tape it to my door. I spilled paint primer in the entrance to my apartment and it was a huge mess. Rather than taking my entire security deposit, which they were entitled to do, the manager, Diana, said they would just parquet over that area and it would be only part of my deposit.

I have enjoyed living in this complex. The manager, Diana Porter, the office staff and the grounds staff have always been very helpful and professional. The other residents have been friendly and respectful, going so far as returning money left in the laundry room or helping me out as neighbors do.

When I moved to the area, I considered living in the larger apartment buildings. When I compare my stories of living in Barcroft Plaza to the experiences of those in the larger building, I can see I definitely made the right choice.

This apartment complex remembers what customer service is about and they have repeatedly gone out of their way to make living here a pleasant experience.

Very Sincerely,
A Satisfied Resident

User Responses
From: Anonymous	Date: 05/29/2009
The manager Diana is very cranky and rude. Should not be managing this property. Buildings are old. The place is falling apart, parking is difficult.

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