Peachtree of McLean
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"Luxury" apartments' Hardly.
From: arlington79Date posted: 7/16/2009
Years at this apartment: 2008 - 2009
As others have done, first, the good: the staff truly is helpful and nice. They do what they can with what they have to work with. Lisa and Debra in the leasing office are friendly and responsive. Carlos, Rene and the rest of the maintenance staff are responsive as well. The apartments are large, and even the basement apartments are sunny. The grounds are well-kept. The layout of the apartments is good. The pool is nice.
But here's the thing - I should NOT be on a first-name basis with the maintenance staff after living here for just over a year!
Now, the bad:
I'm trying to decide where to begin. Let's start with the floods. I think I'm up to Flood Number 5, but I'm moving in just over a week, so I'm beyond caring at this point.
The first one was last summer. I'm in a basement apartment (which is partially below ground, but with lots of windows that are just a foot or so off the ground). We had a tropical storm, and my apartment flooded in the second bedroom - not at the bottom of the room, but through the windows themselves. The carpet was soaked, but I was at home at the time, so I caught most of it before the furniture was ruined. The office was responsive, and the carpet was treated and cleaned, with new padding, in less than a week. I believe they also repainted the trim around the windows.
The second "flood" was a leak in the master bathroom. My upstairs neighbor had a leak under his bathroom sink (pipe valve had come off or something), but didn't notice. It was causing my ceiling to pucker, drip and buckle. Called maintenance; they fixed the pipe, and within a few weeks, the ceiling was patched and repainted.
Floods number 3 and 4 were in the breakfast room area, caused by condensation from my upstairs neighbors' air conditioning units, which pooled down the pipes into my utility closet, which leaked out and soaked the carpet in my breakfast room. Twice. After the second one (about a month before the move), we gave up and emptied the room out entirely.
Flood number 5 was about a week ago. This one was actually outside of the front door of my apartment, in the hallway. It was dripping down from the ceiling and soaked about 5 feet of carpet before we called maintenance. Carlos came (I know Carlos well by now, nice guy) and ripped up the ceiling to find a leaky pipe. Apparently part of the pipes in the apartment building had been replaced recently, but not all of them - and it was leaking at or near the joint between the old and the new pipes. They had to shut the water off to four buildings to fix that one!
As if the floods weren't enough, there are other issues. As others have said, there are wooden floors, and that's about it, between the floors of the building. I can hear my upstairs neighbors all of the time...and I sincerely don't believe they are being unusually noisy. I hear every footstep. I hear my upstairs neighbor every single time he gets out of bed in the middle of the night. If the AC is off, I can hear snoring at night. I have even heard (with the AC off) my upstairs neighbor using the bathroom - and not just the toilet flushing sound either. Besides the fact that that is COMPLETELY DISGUSTING and reminiscent of a third-world country, it illustrates the fact that there is NO insulation in these buildings. Yuck.
Additionally, although my patio does have a bar in place across the sliding-glass doors, there is no actual functioning lock on the doors besides the bar. Ergh.
Finally, yes, there are bugs. And yes, I have had my apartment exterminated a few times through the extermination service the complex provides. There are all kinds of species of centipedes and creepy-crawly things. It's given my four-year-old a good lesson in biodiversity, but again, not the kind of thing you want in an apartment.
I don't wish ill at all for the staff at Peachtree, but the owners have a LOT of issues that need to be addressed.
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