I just recently purchased a home after living at Malvern Lakes with my husband for several years. In all those years we never once had a single issue with the management, staff, maintenance or anything else for that matter. There was work that we needed taken care of here and there over the years and the protocall was always the same, you called in the problem, they asked several questions and sent out the maint. man. Normally the issue got resolved very quickly and if there was a delay we always got a call letting us know why, then after the work was done, we always got a call to make sure we were happy with the work.
The staff was always friendly to us and seemed to really make an effort to get to know my husband and I. They held events now and then, there was a fall festival, bingo and luau while we were there. Any relations we ever had with Joan, the manager were always pleasant, she thanked us when we left for being such great residents.

User Responses
From: freakn	Date: 01/05/2006
perhaps the apartment owners wrote this raving review..ever think of that??

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