Manor at England Run
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Good Value-Bad Service
From: Manor_NoThanksDate posted: 5/3/2007
Years at this apartment: 2005 - 2007
The Manor is a lot like a fast food restaurant. As long as you know what to expect, it's a decent deal. The apartments (in the newer section - I have no experience with the older buildings) are a good size for their cost. Typically they have acceptable appliances too (not including HVAC).
However, like a fast food restaurant, when you have to deal with the staff you often get someone in an unpleasant mood that's not very good at math. They will say what they need to say to dismiss your concern. The other reviews here that mention maintenance guys not returning to finish a job are VERY accurate.
The Manor does not use any clear process to track and follow up on requests. The office is often not open or not answering calls during business hours.
For more details/examples, you should read my response to the "Staff's Comments" review below.
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