Springfield Apartments

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Springfield Apartments

9500 Brightway Court, Henrico, VA 23294
(172 Reviews)
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"I have been a resident for over 4 years. It really does feel like a home to live here. Mai" ...
$1,249 - $2,191/mo
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Floor Plans & Pricing

1 Bedroom

Willow

1 Bed, 1 Bath | 754 sq. ft.

$1,299 - $1,496

6 Available Units

See Floor Plan Details

Elm

1 Bed, 1 Bath | 638 sq. ft.

$1,249 - $1,293

1 Available Unit

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Alder

1 Bed, 1 Bath | 638 sq. ft.

$1,284 - $1,330

1 Available Unit

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Willow with Fenced-In Yard

1 Bed, 1 Bath | 754 sq. ft.

$1,429 - $1,473

1 Available Unit

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2 Bedrooms

Linden

2 Beds, 2 Baths | 921 sq. ft.

$1,589 - $1,694

7 Available Units

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Hawthorne

2 Beds, 2 Baths | 904 sq. ft.

$1,404 - $1,684

3 Available Units

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Cypress

2 Beds, 2 Baths | 881 sq. ft.

$1,499 - $1,607

3 Available Units

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Hawthorne with Fenced-In Yard

2 Beds, 2 Baths | 904 sq. ft.

$1,669 - $1,752

3 Available Units

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Boxwood Townhome

2 Beds, 1.5 Baths | 936 sq. ft.

$1,539 - $1,599

2 Available Units

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Boxwood with Fenced-In Yard

2 Beds, 1.5 Baths | 936 sq. ft.

$1,559 - $1,651

2 Available Units

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Cottonwood

2 Beds, 1.5 Baths | 936 sq. ft.

$1,579 - $1,621

1 Available Unit

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Hickory

2 Beds, 2 Baths | 924 sq. ft.

$1,654 - $1,716

1 Available Unit

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Hemlock with Fenced-In Yard

2 Beds, 1 Bath | 924 sq. ft.

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Hemlock

2 Beds, 1 Bath | 924 sq. ft.

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Hickory with Fenced-In Yard

2 Beds, 2 Baths | 924 sq. ft.

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3 Bedrooms

Magnolia Townhome

3 Beds, 2.5 Baths | 1,200 sq. ft.

$2,019 - $2,191

3 Available Units

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Cedar

3 Beds, 2 Baths | 1,200 sq. ft.

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Magnolia with Fenced-In Yard

3 Beds, 2.5 Baths | 1,200 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

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Office Staff

0.0

Maintenance

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Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Springfield Apartments Reviews

(172)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022

12/25/2022

I love my stay at Springfield apts

The staff was very helpful and I never had a problem living there nice and quiet comfortable really hate I had to leave .it was very convenient area everything was right there and the maintenance was there as soon as you made a request keep… See More >
    Manager

    12/27/2022

    Springfield Apartments
    Thanks so much for sharing your review. It is great to hear that you enjoyed living here and that our team was always able to assist with your needs. Your kind comments really mean a lot to us. If there is anything we can do for you in the future, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We wish you all the best in your new home!
    Review Author Icon

    Nikki_S647

    Resident 2022

    10/20/2022

    Rat infested

    Worst apartment I ever lived in. Moved in here pregnant in April and within a month my AC went out bc it was “dirty”. You would think it would’ve been cleaned before moving in. After that was fixed, the smoke detectors started going off in… See More >
      Manager

      10/21/2022

      Springfield Apartments
      Hi Nikki, Thank you for taking the time to share your review. We apologize for any frustration you experienced during your time at the community. As you know, our team was in touch with you while you resided with us to address the issues you were experiencing. We understand your reasoning for wanting to leave the community, and honored your request to vacate your home. We certainly wish your experience at our community had turned out for the better, and we will be sure to take your comments into consideration as we look at how we can improve. We wish you all the best.
      Review Author Icon

      anonymous

      prospectiveVisited 2022

      4/4/2022

      I have friends who live at Springfield and they love it! I have even considered moving here when my lease is up. I went to tour one of the renovated 2 bedrooms and Sugar helped me out. She is just as sweet as her name.… See More >
        Manager

        4/5/2022

        Springfield Apartments
        Thank you for taking the time to share your review. We are so glad to hear you had a great experience visiting the community! Sugar also greatly appreciates your kind words. If there is anything we can do to help with the moving process, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to welcoming you home!
        Review Author Icon

        Angie_S339

        Resident 2021 - 2022

        3/18/2022

        I moved to Springfield from out of town, so I had to take the risk of not seeing it before I moved in. BIG MISTAKE. ~ My Apt was renovated, however, it was done as cheaply as possible. ~Maintenance was very quick to respond, however,… See More >
          Manager

          3/22/2022

          Springfield Apartments
          Thank you for taking the time to share your review. We are disappointed to learn of your thoughts towards the community and our team. As you know, our team worked with you during your time in the community to address your issues. We would like to note, we would never expect our residents to live with pests in their homes, and we did take the proper steps to treat your home. We do apologize for any frustration you experienced, and we will take your comments into consideration as we are always looking for ways to improve. We wish you all the best.
          Review Author Icon

          lovindis2@aol.com

          prospectiveVisited 2022

          1/7/2022

          Bernard was really great. We loved our experience with him. He went above and beyond to help us. The area is great and we’re gonna love it. We can’t wait to have a future here with everyone. Great location and all the staff was wonderful… See More >
            Manager

            1/10/2022

            Springfield Apartments
            Thank you for taking the time to share your review. We are so glad to hear you had a great experience touring the community. Bernard and the rest of our team greatly appreciate your kind words and recommendation. If there is anything we can do to help with the moving process, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to welcoming you home!
            Review Author Icon

            anonymous

            Resident 2021

            12/14/2021

            The staff is very friendly and helpful. The community is great. I have not encountered a single problem while living in this complex and would highly recommend it to anyone! It’s also super convenient.… See More >
              Manager

              12/15/2021

              Springfield Apartments
              Thank you for taking the time to share your review. We are so glad to hear that you are enjoying the community! Our team also greatly appreciates all of your kind comments. If there is anything we can do make your experience even better, please let us know! We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to serving you!
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              12/1/2021

              DONT MOVE UNDER 9506 The poor people under them had to move for peace & safety & now they’re renting that same unit out to pay for the same burden. They bang all hours of the night for the entire unit to hear & the… See More >
                Manager

                12/2/2021

                Springfield Apartments
                Thank you for taking the time to share your review. We are disappointed to learn about your feelings towards the community. As you know, our team has been in constant communication with you throughout the entire time you have been experiencing these issues. We do understand how frustrating this has all been for you. Our team is committed to continuing to assist you with resolving your issues, as long as our proper procedures are followed. We would also like to note that we have zero tolerance for criminal behavior within the community. Any time criminal behavior occurs, we encourage you to call the police. If there is anything further you wish to discuss with our team, please let us know. We can be reached at (833) 284-9001 or email us at springfield@weinsteinproperties.com.
                1.0(1 rating)
                Review Author Icon

                anonymous

                Resident 2021

                10/26/2021

                The leasing staff are super friendly and professional, and made my move-in this past month (October 2021) very simple and efficient. The walls are admittedly a little thin, but overall my neighborhood is quiet and friendly.

                  Manager

                  10/27/2021

                  Springfield Apartments
                  Thank you for taking the time to share your review. We are so glad to hear our team was able to provide you with a great move-in experience. Your kind words are also greatly appreciated! We hope you continue to enjoy your home and the rest of the community. If there is anything we can do to make your experience even better, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to serving you!
                  Review Author Icon

                  anonymous

                  Resident 2021

                  9/29/2021

                  I live in a renovated two bedroom and I’ve had issues since day one. Everything breaks! The dishwasher, the microwave, the ac unit! I’ve had more maintenance requests at this apartment then I’ve had in places where I lived years. Also there are roaches…yes I’m… See More >
                    Manager

                    9/30/2021

                    Springfield Apartments
                    Thank you for taking time to share your review. We are sorry to hear that you are experiencing these issues in your home. We do know how frustrating these problems could be and our team would love the opportunity to speak with you directly to address them. We are confident that efforts from our pest control team and maintenance team would be able to resolve your issues. Due to this review being posted anonymously, we are unable to contact you directly. At your earliest convenience please call or text us at (833) 284-9001 or email us at springfield@weinsteinproperties.com. We look forward to speaking with you!
                    Review Author Icon

                    Kgway122

                    Resident 2020 - 2021

                    9/9/2021

                    The office staff and maintenance has been great and professional pleasure living here pool nice gym nice everything enjoyable can grill out and neighbors are really nice maintenance comes same day thank you

                      Manager

                      9/9/2021

                      Springfield Apartments
                      Thank you for taking time to share your review. We are so glad to hear you enjoy so many aspects of the community! Our team also greatly appreciates your kind comments. We hope you continue to enjoy both your home and the rest of the community. If there is anything we can do to make your experience even better, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to serving you!
                      Review Author Icon

                      jlynnsmith

                      Resident 2021

                      9/2/2021

                      Mr Bernard was awesome and so very helpful. i came in with questions and needed help with printing some things and he was willing and he also went above expectations..he was so pleasant and very resourceful.

                        Manager

                        9/2/2021

                        Springfield Apartments
                        Thanks so much for sharing your review. It is great to hear that Bernard was able to assist with your needs. He really appreciates your kind comments as well. If there is anything we can do to make your experience here even better, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to serving you!
                        Review Author Icon

                        anonymous

                        Resident 2020 - 2021

                        7/21/2021

                        I absolutely love my community! The leasing staff is always so professional and attentive and the maintenance team always responds to my request in a timely manner! I really appreciate that the pool stays clean too! Very beautiful complex.

                          Manager

                          7/22/2021

                          Springfield Apartments
                          Thank you for taking time to share your review. We are so glad to hear you enjoy living at the community! Our team also greatly appreciates your kind comments. We hope you continue to enjoy both the community and your home! If there is anything we can do to make your experience even better, please let us know. We can be reached at (833) 284-9001 or visit springfieldrichmond.com. We look forward to continuing to serve you!
                          Review Author Icon

                          Lauryn_J945

                          Resident 2019 - 2021

                          7/12/2021

                          Ok. So we read the reviews about how when you move out they hit you with a crazy bill AND still moved in. This is your chance to do your research and read the reviews. We moved in two years again and moved out recently.… See More >
                            Manager

                            7/13/2021

                            Springfield Apartments
                            Thank you for taking the time to share your review. We are sorry to hear that there was an issue with your move-out. When a resident decides to leave our community, we strive to make the move-out process as easy as possible. Unfortunately, our team never received any correspondence from your requesting a pre-move out inspection. Additionally, any move-out charges are based on estimates and suggestions from professional service providers. As you know, our team reached out to you in order to clarify the carpet damages you received. In this case more stains were discovered besides the makeup stain you noted, leaving us no other option but to replace the carpet. We do hope you understand our reasoning and if you would like to view photo documentation, please let us know. We can be reached at (833) 284-9001 or email us at springfield@weinsteinproperties.com.
                            Review Author Icon

                            MomtoMichael

                            Resident 2017 - 2021

                            4/14/2021

                            Leasing Office Agents are the nicest people you could meet and always help you immediately with any problem you may have. Beautiful pool area and playground. Maintenance men are extremely helpful, quick to fix any problem and always so sweet and courteous. Love living here!!

                              Manager

                              4/15/2021

                              Springfield Apartments
                              Thanks so much for taking time to share your review. We are so glad to hear you love living at the community. Our team also greatly appreciates all of your kind comments. We hope you continue to enjoy the community and your home, and if there is anything we can do to make your experience even better, please let us know! We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2021

                              4/13/2021

                              VERY LOUD ALL THE TIME! DO NOT MOVE HERE!! Neighbors have sex so loud all the time. It’s very annoying because these walls are so thin. I get sex is great but ----! Please send out a community letter because this is too much!… See More >
                                Manager

                                4/13/2021

                                Springfield Apartments
                                We are disappointed to learn about your experience in our community. We believe that every resident is entitled to the peaceful and quiet enjoyment of their apartment home. We encourage residents to notify us as disruptive noise is occurring so that we can address the issue in real time. In addition, we offer an after-hours Community Attendant, who responds to noise complaints when our office is closed. Our team would like an opportunity to learn more about your concerns in hopes of improving your experience. Unfortunately, we are unable to contact you directly due to this review being posted anonymously. At your earliest convenience, please call us at (804) 270-2028 or visit springfieldrichmond.com. We hope to speak with you!
                                Review Author Icon

                                anonymous

                                Resident 2010 - 2021

                                3/3/2021

                                I've lived here for over 9 years now and one of the best parts about being here is the maintenance team. Gary B has completed quite a few work orders and is always very thorough. He knowledgeable, gets to the root of the problem and… See More >
                                  Manager

                                  3/4/2021

                                  Springfield Apartments
                                  Thank you for taking time to share your review. We are so glad to hear our maintenance team has provided you great service over the years. Our team and Gary greatly appreciate your kind comments. We hope you continue to enjoy your home and the rest of the community. If there is anything we can do to make your experience even better we can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                                  Review Author Icon

                                  anonymous

                                  Resident 2015 - 2021

                                  3/3/2021

                                  A pretty good apartment community. You can easily place maintenance calls and the maintenance techs are always nice and professional. Gary came out today to replace our oven burner and he’s always a joy to speak to. You can tell they care about their residents.… See More >
                                    Manager

                                    3/4/2021

                                    Springfield Apartments
                                    Thank you for taking time to share your review. We are glad to hear you enjoy the community. Our team also greatly appreciates your kind comments. If there is anything we can do to make your experience even better, please let us know! We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                                    Review Author Icon

                                    TwinMom06

                                    Resident 2016 - 2021

                                    3/2/2021

                                    I have been very pleased with the quick service of the maintenance team anytime I have a concern. They are pleasant, helpful, and knowledgeable. I appreciate their friendliness and reliability. The management staff in the office is also quite professional and efficient. They handle questions… See More >
                                      Manager

                                      3/4/2021

                                      Springfield Apartments
                                      Thank you for taking time to share your review. We are so glad to hear that you enjoy the community. Both our maintenance team and office staff greatly appreciates your kind comments. If there is anything we can do to make your experience even better, please let us know! We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2021

                                      2/19/2021

                                      I was very impressed by my tour and the accommodations made to ensure safety. I highly recommend checking them out! The pricing is fair in comparison to the area and the amenities offered are great. It's close to Short Pump which is a plus for… See More >
                                        Manager

                                        2/19/2021

                                        Springfield Apartments
                                        Thanks for sharing your review. We are so glad to hear that your tour of the community was a success. Our team sincerely appreciates your recommendation. If there is anything we can do to help with your apartment search, please let us know. We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We hope to see you again soon!
                                        Review Author Icon

                                        anonymous

                                        Resident 2020

                                        12/30/2020

                                        The staff are extremely nice and t and really make you feel like they care about you and are glad to have you as a tenant in the community. They also do extra things for the tenants throughout the year. They do many events and… See More >
                                          Manager

                                          1/4/2021

                                          Springfield Apartments
                                          Thank you so much for sharing your review. We are so happy to hear that you love living at Springfield Apartments and that our team handles any maintenance requests in a timely and professional manner. It is wonderful to know that you feel valued as a resident here and that you have enjoyed all of our resident events. We hope to see you at the next one! If there is anything we can do to make your experience here even better, please let us know. We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                                          Review Author Icon

                                          anonymous

                                          Resident 2020

                                          12/10/2020

                                          Please be aware that if you move here you will pretty much be living with your neighbors. The noise level is enough to make you go crazy. You can hear so much of your neighbors lives and conversations that it's unbearable. The solution is to… See More >
                                            Manager

                                            12/15/2020

                                            Springfield Apartments
                                            Thank you for taking the time to share your review. We are disappointed to learn about your experience in our community. We believe that every resident is entitled to the peaceful and quiet enjoyment of their apartment home and we strive to address excessive noise appropriately. We are also very sorry to hear that you had issues with the condition in which you found your apartment at move-in. Our team would like an opportunity to learn more about your concerns in hopes of improving your experience. Unfortunately, we are unable to contact you directly due to this review being posted anonymously. At your earliest conveniences, please call us at (804) 270-2028 or visit springfieldrichmond.com. We hope to speak with you!
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2020

                                            11/28/2020

                                            Just took a tour here. The walls sound very thin and I don't much know about the maintenance as I just took a tour; however the leasing office here was happy to answer all my questions and gave a many details as possible. EVEN as… See More >
                                              Manager

                                              11/30/2020

                                              Springfield Apartments
                                              Thank you so much for sharing your review. We are so happy to hear that your recent tour of our community went well and that you are considering calling Springfield Apartments home. It is wonderful to know that our team was informative and able to answer all of your questions. If there is anything we can do to assist you further, please let us know. We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!
                                              Review Author Icon

                                              anonymous

                                              Resident 2020

                                              8/26/2020

                                              I love Springfield Apartment. I just moved in and both maintenance and leasing take time to ensure the residents are happy. They even care about our pets, having a super cool event where they gave away free treats and toys for both dogs and cats.… See More >
                                                Manager

                                                8/27/2020

                                                Springfield Apartments
                                                Thanks for taking the time to share your review of Springfield Apartments. We are glad to hear that you have had such a positive experience with our team! Your recommendation our community and kind comments about the team absolutely put a smile on our face. If there is anything else we can do to make your experience here even better, please don’t hesitate to let us know. Our team can be reached at (804) 270-2028 or visit springfieldrichmond.com. Thanks for calling us home!
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2020

                                                6/30/2020

                                                Clean community with wonderful and friendly staff - the property is well maintained! It's great to see a property that focuses on customer service. The pricing is definitely high but is typical of a West End property. I recommend this property to anyone looking to… See More >
                                                  Manager

                                                  7/2/2020

                                                  Springfield Apartments
                                                  Thanks for sharing your review of Springfield Apartments. It’s great to know that you find out community well kept and that our team has provided top notch customer service. We are so glad that you enjoy calling us home and appreciate your recommendation. If there is anything else we can do to make your experience here even better, please don’t hesitate to reach out to us. A team member can be reached at (804) 270-2028 or visit springfieldrichmond.com.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2018 - 2019

                                                  4/9/2020

                                                  I love this place. I moved away for a few months and realized that the grass isn't greenery on the other side. I've reapplied and can't wait to move back! Even through the pandemic the office has remained opened and have been super helpful through… See More >
                                                    Manager

                                                    4/9/2020

                                                    Springfield Apartments
                                                    Thanks so much for your review! It is great to hear that you love living here and that you moved back to the community. Our team sincerely appreciates your kind comments. If there is anything we can do to make your experience here even better, please let us know. We can be reached at (804) 270-2028 or visit springfieldrichmond.com. We look forward to serving you!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2. Comments: $300 pet fee for first pet; $200 pet fee for each additional pet. $25 monthly per pet. Up to 3 pets permitted (max 2 dogs). Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 3
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • BBQ and Picnic Area
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • Clubhouse
                                                    • Credit Card Payments Accepted
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Resident Services
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Storage Available
                                                    • Wheelchair Access Available
                                                    • Wi-Fi at Pool and Clubhouse
                                                    • Yards Available
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                                                    Leasing

                                                    Located in the heart of the West End just moments from I-64, I-295, Innsbrook, and Short Pump, our community features RENOVATED townhouse and garden-style apartments designed to complement your lifestyle. Each home features a modern, fully-equipped kitchen with designer maple or white cabinetry; black, stainless steel, or white appliances, and washer/dryer included! Ask about our new fenced-in yard option! Outstanding community amenities include a resort-style pool & sundeck with Wi-Fi, 24-hour cardio/strength fitness center, 24-hour Wi-Fi business center with wireless printing, picnic/grilling area, playground, and more! Reserve your new home TODAY! Note: Prices shown are for 10-14 month lease terms. Your rental rate will depend on the specific apartment home, move-in date, and lease term chosen. Our apartment homes are individually priced based on your needs and our availability. Because of this, rental rates are subject to change.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Weinstein Properties

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Weinstein Properties
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Comments: $300 pet fee for first pet; $200 pet fee for each additional pet. $25 monthly per pet. Up to 3 pets permitted (max 2 dogs). Breed restrictions apply.
                                                    Cats Allowed
                                                    Pet Limit: 3
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Springfield Apartments

                                                    March 2024

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                                                    Springfield Apartments is a 638 - 1,200 sq. ft. apartment in Henrico in zip code 23294. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,249 - $2,191. Nearby cities include Glen Allen, Richmond, Bon Air, North Chesterfield, and Ashland.

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