2150 Astoria Circle, Herndon, VA 20170
703-834-7100  WEBSITE save favorite
AVERAGE RATING
recommended by:
27%

overall rating:
2.7
2.2
2.21 Parking:
2.9
2.88 Maintenance:
3.0
2.95 Construction:
3.1
3.1 Noise:
3.2
3.22 Grounds:
3.2
3.17 Safety:
2.5
2.46 Office Staff:
< | >

A Good Place To Live

From: marie5680
Date posted: 3/9/2006
Years at this apartment: 2005-01-01 - 2006-01-01
User Response is available. 1 response
 

I have been living at Dulles Greene for about 10 months now, and can't believe some of the reviews on here. I have lived in lots of different apartment communities, but this one surpasses them all by far. That's not to say it doesn't have it's faults either.

Pros
1. My apartment is really spacious and well designed. I live on the 3rd floor (the top floor in our particular building). I have these great vaulted ceilings and my windows look out onto a wooded area.
2. Maintenance is always quick to respond. On top of that, I have never had to call them back to fix something twice (They have been out to fix the disposal and the dishwasher).
3. The front office staff is courteous and professional. They may not know my name (but I am 1 of 100s of residents) but they are quick to help when I need them!
4. Its close to Reston Town Center (about 10 minutes) and Dulles Town Center Mall (about 15 minutes).
5. The residents are quiet either families or professionals.
6. The front office tries to create a community atmosphere with events (like balcony decorating contests)

Cons
1. Intro rent is very reasonable, but we just got our renewal letter stating our rent will go up $225 a month. That was an ouch, but we are renewing because we love the apartment. The reason the increase was so big was because we did receive a $150 concession for the first year, so rent is only increasing $75.
2. Moving in sucks if you live on the upper levels. There are no elevators. We moved into the 3rd floor in mid-June in 90 degree heat. UGH!
3. Parking is limited for visitors (I and my fiance have no problem parking near our building). That said, you can get temporary passes for visitors so they can park in regular spots.


Recommended: YES
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
4 of 5
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User Responses

From: tthall81 Date: 05/01/2006
Dulles Greene-Leasing Director
Thank you for your wonderful feedback! We all enjoy reading about people's experiences at Dulles Greene that are so positive. Anything we can do to make your stay here more comfortable, please let us know. I am sorry about your renewal rate. The leasing team has been busy renting our available apartments and we are doing better than even anticipated for the season so far which has bumped up some of our renewal rates. Hopefully, your visitors can utilize our new parking spaces we just built for the property (finished late February.) We hope to see you at our annual pool party just around the corner in June since you enjoy our events! It is a fantastically catered event (theme is hopefully going to be 4th of July with shishkabobs, pasta salads, ice cream bar, etc)and party with a DJ in our pool area. You will see it advertised in our next newsletter coming out shortly. Thank you again for all your feedback!
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