2150 Astoria Circle, Herndon, VA 20170
703-834-7100  WEBSITE save favorite
AVERAGE RATING
recommended by:
27%

overall rating:
2.7
2.2
2.21 Parking:
2.9
2.88 Maintenance:
3.0
2.95 Construction:
3.1
3.1 Noise:
3.2
3.22 Grounds:
3.2
3.17 Safety:
2.5
2.46 Office Staff:
< | >

nice place to live

From: pilot200995
Date posted: 1/29/2009
Years at this apartment: 2008-01-01 - 2009-01-01
User Response is available. 4 responses
 

The maintenance department is really great and always takes care of my maintenance issues. I really appreciate their dependability and that they care. My apartment is really large and spacious. I took a lot of time to decide which apartment I wanted and this one was the best. The staff took a lot of time to answer all of my questions in detail and I had a lot of them. I can still go into the office anytime and get the same customer service. I have lived at apartments where everyone was rude and here everyone on the staff is nice. The party's are great! There was a pool party and a holiday party. The staff served wine, beer, desserts, and finger foods. I also got to take some food home with me after the party. I know what people say about parking, but I have never had trouble finding a spot near my building. I guess I was smart and asked the right questions before I moved in.


Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: nirvaeh Date: 01/30/2009
sounds like a post from Dulles Greene employees
From: Anonymous Date: 05/19/2009
You are correct Nirvaeh, This DG review was written by Kimberly Reddy,the Property Manager at the time (Heard she has recently been demoted but still working at DG). She instructed one of her employees to post this review. Attracting dedicated professionals to this Toll Brothers property has not been a problem but retaining them since Reddy became the Property Manager early last year has caused most of them to leave the company and find other jobs. WHAT SAY YOU PILOT200995!
From: RDSK1965 Date: 12/09/2009
This post had to be from the DG office. I called when my AC did not work and the after hours maintenance people told me that even though it was 90 degrees in my apt., they would not fix it unless I had children under the age of 2. I said I have 2 kids but they are under the age of 16, but the maintenance team would NOT come. SOO DG posts the good comments about themselves. The real comments are the ones that tell what a trashy gross place this is to live.
From: Anonymous Date: 01/25/2010
Kimberly has shown a lack of people skills and customer service from day one. People sweltered without AC in 80 degree plus and she was cool and comfortable. The mere fact she is still there in any capactity shows this is not a place to rent
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