So we move here, and get in at 2 in the morning.. they left keys under the mat. Unfortuately, they were the wrong keys. Which was ok, 'cause they left the apartment unlocked too. The heat was off, (after I called twice to make sure it would be turned on) and it was 17 degrees in the apt. Took emergency maintenance 3 hours to get heat. Then they hit us with a new clause in the lease that we would have to pay a $2000 penalty if we moved out early. Then the dishwasher didn't work, the thermostat didn't work, the stove didn't work, and the washer and dryer didn't work. Turns out in the 14 years this apt has been here, no one ever noticed (or complained) - but the dryer wasn't even vented to the outside at all - just vented to a wall.. they have to tear a hole in the roof to fix it (still waiting on that one).. they were supposed to get us a new washer/dryer several weeks ago.

In short - nothing works and when you complain the very pleasant office staff will write it down and immediately lose the note or any memory of the conversation. The staff has been very nice, but are probably the least competent people I've ever met.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates